IFSTA FIRE OFFICER II FIFTH EDITION
CERTIFICATION EVALUATION 2026
ANSWERS GUARANTEED PASS
⫸ Coaching is a process of: Answer: directing an individual's skills
performance.
⫸ Managing the behavior of personnel begins with preventing: Answer:
disruptive behavior
⫸ Which type of evaluation is ongoing throughout an employee's
career? Answer: formative
⫸ Written policies and procedures outline the organization's
expectations based on the: Answer: organizational model and the
strategic and operational plans
⫸ Which collection of people make up a formal group? Answer: An
emergency response unit whose individual members interact to meet
common goals in the organization's mission, policies, and procedures.
⫸ When planning corrective actions, company officers should consult
the organization's policies and procedures to: Answer: identify the
violated policy or procedure and it's recommended corrective actions.
, ⫸ Discipline in the fire and emergency services is designed to: Answer:
provide positive motivation.
⫸ Which document can be used during a performance evaluation to
describe the employee's duties and responsibilities? Answer: Job
description
⫸ Company officers should choose the most effective out of the six
available types of power to: Answer: lead and motivate personnel
⫸ What is one of the greatest influences on a group's success? Answer:
Group image
⫸ A key element for recruiting and retention of volunteer fire and
emergency services personnel is: Answer: helping volunteers attain
personal goals
⫸ All line items on a budget request should include: Answer:
justifications
⫸ A Company Officer II who responsible for the purchasing process
must ensure that: Answer: the organization receives the exact materials
budgeted for and ordered.
CERTIFICATION EVALUATION 2026
ANSWERS GUARANTEED PASS
⫸ Coaching is a process of: Answer: directing an individual's skills
performance.
⫸ Managing the behavior of personnel begins with preventing: Answer:
disruptive behavior
⫸ Which type of evaluation is ongoing throughout an employee's
career? Answer: formative
⫸ Written policies and procedures outline the organization's
expectations based on the: Answer: organizational model and the
strategic and operational plans
⫸ Which collection of people make up a formal group? Answer: An
emergency response unit whose individual members interact to meet
common goals in the organization's mission, policies, and procedures.
⫸ When planning corrective actions, company officers should consult
the organization's policies and procedures to: Answer: identify the
violated policy or procedure and it's recommended corrective actions.
, ⫸ Discipline in the fire and emergency services is designed to: Answer:
provide positive motivation.
⫸ Which document can be used during a performance evaluation to
describe the employee's duties and responsibilities? Answer: Job
description
⫸ Company officers should choose the most effective out of the six
available types of power to: Answer: lead and motivate personnel
⫸ What is one of the greatest influences on a group's success? Answer:
Group image
⫸ A key element for recruiting and retention of volunteer fire and
emergency services personnel is: Answer: helping volunteers attain
personal goals
⫸ All line items on a budget request should include: Answer:
justifications
⫸ A Company Officer II who responsible for the purchasing process
must ensure that: Answer: the organization receives the exact materials
budgeted for and ordered.
