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EDAPT: Communication and Leadership
Questions and Answers Latest Update
Which type of communication develops from working together over time
and building relationships? Ans: Metacommunication
For each component of communication, click to specify if it is nonverbal or
verbal. Ans: Nonverbal:
Posture
Hand gestures
Distance
Tone of voice
Eye contact
Body movement
Facial expression
Speech pattern
Verbal:
Words chosen
Factors that affect communication, such as attitudes, beliefs, perceptions,
and understanding of the message. Ans: Interpersonal variables
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A factor or stimulus that causes the sender to initiate the communication.
Stimulates a message that is sent through a channel to the receiver. Ans:
Referent
The channel of communication plays a large role in the quality of the
communication. For example, the understanding of a message might change
dramatically depending on how it is delivered. Ans: True
Identify the definitions of the sender and receiver below. Ans: Sender:
Initiates the communication
Receiver:
Receives the message, interprets it, and provides feedback, therefore
completing the communication cycle
__________ The message that is received back by the sender from the
receiver of the original message.
__________ The setting in which the communication is occurring. Ans:
Feedback
Environment
Written communication within an organization is the __________ form of
communication, partly because it lacks __________ and __________. Ans: Least
effective
Immediate feedback
Nonverbal cues
An experienced nurse leader is reviewing communication written by a new
nurse leader being mentored. Click to highlight areas of the message that do
not follow common tips for better writing. Ans: First, don't forget to scan all
items used for clients that need to be charged.
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Since y'all could not agreed on coverage
No switches will be approved for any reason!
__________ communication is the flow of information from employees to
leadership and provides upper management with __________ about their
communication, suggestions for improving the business, and information
needed for __________. Ans: Upward
Feedback
Decision making
Select the communication variable being described by the example. Ans:
Culture - A new nurse leader meets with colleagues on all shifts to speak
with them about the strengths and weaknesses of relationships in the unit
and to explore improving team collaboration moving forward.
Quantity - A colleague violates the new attendance policy sent via email.
When coached by the nurse leader, the colleague admits to not reading
emails sent from the corporate office.
Spacial distance - The nurse asks the unlicensed assistive personnel (UAP) to
sit with them in the break room and closes the door prior to providing
formative feedback.
Power/Status - A licensed practical nurse (LPN) expresses frustration when
their ideas are ignored by the charge nurse and the same ideas are
implemented when suggested by a registered nurse (RN).
Formal structure - The nurse manager rotates the time of day for monthly
staff meetings to decrease the number of times employees must attend
during non-business hours.
For each situation, click to specify if the communication does (ethical
breach) or does not (no ethical breach) constitute an ethical violation by the
nurse or nurse leader. Ans: Ethical Breach:
© 2025 All rights reserved
EDAPT: Communication and Leadership
Questions and Answers Latest Update
Which type of communication develops from working together over time
and building relationships? Ans: Metacommunication
For each component of communication, click to specify if it is nonverbal or
verbal. Ans: Nonverbal:
Posture
Hand gestures
Distance
Tone of voice
Eye contact
Body movement
Facial expression
Speech pattern
Verbal:
Words chosen
Factors that affect communication, such as attitudes, beliefs, perceptions,
and understanding of the message. Ans: Interpersonal variables
© 2025 All rights reserved
, 2 | Page
A factor or stimulus that causes the sender to initiate the communication.
Stimulates a message that is sent through a channel to the receiver. Ans:
Referent
The channel of communication plays a large role in the quality of the
communication. For example, the understanding of a message might change
dramatically depending on how it is delivered. Ans: True
Identify the definitions of the sender and receiver below. Ans: Sender:
Initiates the communication
Receiver:
Receives the message, interprets it, and provides feedback, therefore
completing the communication cycle
__________ The message that is received back by the sender from the
receiver of the original message.
__________ The setting in which the communication is occurring. Ans:
Feedback
Environment
Written communication within an organization is the __________ form of
communication, partly because it lacks __________ and __________. Ans: Least
effective
Immediate feedback
Nonverbal cues
An experienced nurse leader is reviewing communication written by a new
nurse leader being mentored. Click to highlight areas of the message that do
not follow common tips for better writing. Ans: First, don't forget to scan all
items used for clients that need to be charged.
© 2025 All rights reserved
, 3 | Page
Since y'all could not agreed on coverage
No switches will be approved for any reason!
__________ communication is the flow of information from employees to
leadership and provides upper management with __________ about their
communication, suggestions for improving the business, and information
needed for __________. Ans: Upward
Feedback
Decision making
Select the communication variable being described by the example. Ans:
Culture - A new nurse leader meets with colleagues on all shifts to speak
with them about the strengths and weaknesses of relationships in the unit
and to explore improving team collaboration moving forward.
Quantity - A colleague violates the new attendance policy sent via email.
When coached by the nurse leader, the colleague admits to not reading
emails sent from the corporate office.
Spacial distance - The nurse asks the unlicensed assistive personnel (UAP) to
sit with them in the break room and closes the door prior to providing
formative feedback.
Power/Status - A licensed practical nurse (LPN) expresses frustration when
their ideas are ignored by the charge nurse and the same ideas are
implemented when suggested by a registered nurse (RN).
Formal structure - The nurse manager rotates the time of day for monthly
staff meetings to decrease the number of times employees must attend
during non-business hours.
For each situation, click to specify if the communication does (ethical
breach) or does not (no ethical breach) constitute an ethical violation by the
nurse or nurse leader. Ans: Ethical Breach:
© 2025 All rights reserved
