OPRE 3330 CHAPTER 9: QUALITY MANAGEMENT |
TOP SCORES MADE SIMPLE | TRUSTED TEST
SOLUTIONS!
What refers to the degree to which a set of inherent characteristics fulfills
requirements? Answer: Quality
What defines the stakeholder's expectations in the project? Answer: Quality
Project managers must focus on __ & spend time on __, rather than dealing with
problems, because it costs more to fix errors & reword. Answer: Quality
Preventing
What refers to the processes & activities to ensure that a project meets the defined
needs from the customer's perspective? Answer: Project Quality Management
What ensures that there are no deviations from the project requirements? Answer:
Project Quality Management
What supports continuous improvement activities as undertaken by the performing
organization? Answer: Project Quality Management
- Managing project successfully
- Control cost of project
- Establish standards & determine steps to achieve those standards
- Lower risk of product failure or unsatisfied clients
What do these reasonings portray? Answer: Why Quality Management is important.
What is not just a step in your project plan, but also a continuous process that starts
& ends with the project? Answer: Project Quality Management
1
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, What are the 3 steps in Quality Management Process? Answer: 1. Plan Quality
Management
2. Manage Quality
3. Control Quality
Consider __ __ instead of quality inspection approach. Answer: Quality prevention
What are 1st 2 Philips Crosby's Four Absolutes of Quality Management? Answer: 1.
Quality is conformance to requirements
2. Quality prevention is preferable to quality inspection
What are last 2 Philips Crosby's Four Absolutes of Quality Management? Answer: 3.
Zero defects is the quality performance standard
4. Quality is measure in monetary terms - price of non-conformance
- Increased costs
- Decreased profits
- Low morale
- Low customer satisfaction
- Increased risk
- Rework
- Schedule delays
These are all the impacts of.. Answer: Poor Quality
What is the main goal of project quality management? Answer: Ensure project
meets the customer's needs & expectations.
- ISO 9000 series
2
APPHIA - Crafted with Care and Precision for Academic Excellence.
TOP SCORES MADE SIMPLE | TRUSTED TEST
SOLUTIONS!
What refers to the degree to which a set of inherent characteristics fulfills
requirements? Answer: Quality
What defines the stakeholder's expectations in the project? Answer: Quality
Project managers must focus on __ & spend time on __, rather than dealing with
problems, because it costs more to fix errors & reword. Answer: Quality
Preventing
What refers to the processes & activities to ensure that a project meets the defined
needs from the customer's perspective? Answer: Project Quality Management
What ensures that there are no deviations from the project requirements? Answer:
Project Quality Management
What supports continuous improvement activities as undertaken by the performing
organization? Answer: Project Quality Management
- Managing project successfully
- Control cost of project
- Establish standards & determine steps to achieve those standards
- Lower risk of product failure or unsatisfied clients
What do these reasonings portray? Answer: Why Quality Management is important.
What is not just a step in your project plan, but also a continuous process that starts
& ends with the project? Answer: Project Quality Management
1
APPHIA - Crafted with Care and Precision for Academic Excellence.
, What are the 3 steps in Quality Management Process? Answer: 1. Plan Quality
Management
2. Manage Quality
3. Control Quality
Consider __ __ instead of quality inspection approach. Answer: Quality prevention
What are 1st 2 Philips Crosby's Four Absolutes of Quality Management? Answer: 1.
Quality is conformance to requirements
2. Quality prevention is preferable to quality inspection
What are last 2 Philips Crosby's Four Absolutes of Quality Management? Answer: 3.
Zero defects is the quality performance standard
4. Quality is measure in monetary terms - price of non-conformance
- Increased costs
- Decreased profits
- Low morale
- Low customer satisfaction
- Increased risk
- Rework
- Schedule delays
These are all the impacts of.. Answer: Poor Quality
What is the main goal of project quality management? Answer: Ensure project
meets the customer's needs & expectations.
- ISO 9000 series
2
APPHIA - Crafted with Care and Precision for Academic Excellence.
