OSCM 373 - CHAPTER 1 EXAM QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2026
Which of the following is the definition of the operations function?
A. The creation of goods and/or services through the transformation of inputs and outputs
B. The analysis of the processes involved in transforming inputs into outputs
C. The process of storing the raw material needed for any operation - Answers A. The creation of
goods and/or services through the transformation of inputs and outputs
Value-added is the term used to describe the difference between the ________ of inputs and the
value or price of outputs.
A. amount
B. cost
C. time
D. None of the above - Answers B. cost
Which of the following statements is true about production of goods?
A. "Goods" must be positive items
B. It cannot involve a service in conjunction with the good
C. Production of goods takes place in a factory
D. It results in a tangible output - Answers
Services provide customers with intangible value while goods result in a tangible output. (T/F) -
Answers True
Which of the following characteristics tends to be higher in production of goods.
A. Customer contact
B. Opportunity to correct problems
C. Inventory
D. Uniformity of inputs
E. Labor content - Answers B. Opportunity to correct problems
C. Inventory
D. Uniformity of inputs
Which of the following are inputs involved in operations functions?
A. Information
B. Land
C. Goods
D. Capital - Answers A. Information, B. Land, D. Capital
Most systems involve a blend if goods and services. (T/F) - Answers True
Which of the following is/are functions or components of a supply chain?
A. Inventory management
B. Forecasting
C. Delivery
D. Production
E. Purchasing
F. Scheduling
G. Marketing - Answers All but G. Marketing
A physician's examination, TV and auto repair, lawn care, and the projection of a film in a theater are
examples of:
A. services
B. goods
C. Both A & B
D. None of the above - Answers A. services
In practice, there is significant interfacing and collaboration among the various functional areas. What
does this involve?
Which of the following is the definition of the operations function?
A. The creation of goods and/or services through the transformation of inputs and outputs
B. The analysis of the processes involved in transforming inputs into outputs
C. The process of storing the raw material needed for any operation - Answers A. The creation of
goods and/or services through the transformation of inputs and outputs
Value-added is the term used to describe the difference between the ________ of inputs and the
value or price of outputs.
A. amount
B. cost
C. time
D. None of the above - Answers B. cost
Which of the following statements is true about production of goods?
A. "Goods" must be positive items
B. It cannot involve a service in conjunction with the good
C. Production of goods takes place in a factory
D. It results in a tangible output - Answers
Services provide customers with intangible value while goods result in a tangible output. (T/F) -
Answers True
Which of the following characteristics tends to be higher in production of goods.
A. Customer contact
B. Opportunity to correct problems
C. Inventory
D. Uniformity of inputs
E. Labor content - Answers B. Opportunity to correct problems
C. Inventory
D. Uniformity of inputs
Which of the following are inputs involved in operations functions?
A. Information
B. Land
C. Goods
D. Capital - Answers A. Information, B. Land, D. Capital
Most systems involve a blend if goods and services. (T/F) - Answers True
Which of the following is/are functions or components of a supply chain?
A. Inventory management
B. Forecasting
C. Delivery
D. Production
E. Purchasing
F. Scheduling
G. Marketing - Answers All but G. Marketing
A physician's examination, TV and auto repair, lawn care, and the projection of a film in a theater are
examples of:
A. services
B. goods
C. Both A & B
D. None of the above - Answers A. services
In practice, there is significant interfacing and collaboration among the various functional areas. What
does this involve?
