This Test Bank for Chapter 1 of Rainer, 5th Edition is a focused academic resource designed to help students master the foundational concepts of information systems and technology. Fully Updated/Latest for 2025–2026, this test bank contains exam-style mul

Rainer, Information System, Fifth Canadian Edition Testbank


Package Title: Chapter 1, Testbank
Course Title: Rainer, IS 5e
Chapter Number: 1


Question type: Multiple Choice



1) Which!!of!!the!!following!!is!!a!!benefit!!of!!being!!an!!informed!!user!!of!!IT?

a)!!Understanding!!what!!is!!“behind”!!applications!!you!!use!!in!!your!!organization
b)!!Providing!!input!!to!!enhance!!your!!organization’s!!applications
c)!!Helping!!to!!select!!new!!applications
d)!!Keeping!!abreast!!of!!new!!technologies
e)!!All!!of!!the!!above

Answer:!!e

Learning!!Objective:!!Identify!!the!!reasons!!why!!being!!an!!informed!!user!!of!!information!!systems!!i
s!!important!!in!!today’s!!world.!!Begin!!the!!process!!of!!becoming!!an!!informed!!user!!of!!your!!organiz
ation’s!!information!!systems.
Section!!Reference:!!1.1!!Why!!Should!!I!!Study!!Information!!Systems?
Difficulty:!!Easy
Bloomcode:!!Knowledge
Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Knowledge




2)!!To!!address!!the!!concerns!!and!!to!!enable!!nimble!!responses!!to!!the!!technologically!!evolving!!env
ironment,!!what!!CIBC!!decided!!to!!undergo?

a)!!!!Strategic!!consulting
b)!!Digital!!transformation
c)!!Digital!!marketing
d)!!Financial!!Tech

Answer:!!b


Difficulty:!!Easy
Section!!Reference!!1:!!Opening!!Case
Learning!!Objective!!1:!!!!Identify!!the!!reasons!!why!!being!!an!!informed!!user!!of
information!!systems!!is!!important!!in!!today’s!!world

,Rainer, Information System, Fifth Canadian Edition Testbank


Bloomcode:!!Knowledge!!
Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Knowledge


3)!!!!What!!was!!one!!project!!that!!had!!a!!particularly!!positive!!impact!!on!!CIBC’s!!endeavour!!to!!attai
n!!digital!!transformation?!!
a)!!Live!!Labs
b)!!A!!real-estate!!app
c)!!A!!gadget!!review!!site!!
d)!!An!!app!!consolidating!!restaurant!!reviews
e)!!An!!app!!for!!customer!!service!!

Answer:!!a

Difficulty:!!Easy
Section!!Reference!!1:!!Opening!!Case
Learning!!Objective!!1:!!
Identify!!the!!reasons!!why!!being!!an!!informed!!user!!of!!information!!systems!!is!!important!!in!!today’
s!!worldBloomcode:!!Knowledge!!
Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Knowledge


4)!!CIBC!!was!!recognized!!as!!the!!leader!!by!!Surviscor!!for!!which!!of!!the!!following?!!

a)!!Mobile!!banking!!services!!
b)!!Web!!applications
c)!!Software!!Engineering
d)!!Financial!!investment!!applications

Answer:!!a

Difficulty:!!Easy!!
Section!!Reference!!1:!!Opening!!Case
Learning!!Objective!!1
Identify!!the!!reasons!!why!!being!!an!!informed!!user!!of!!information!!systems!!is!!important!!in!!today’
s!!world.Bloomcode:!!Knowledge!!
Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Synthesis


5)!!
In!!terms!!of!!return!!on!!investment!!(ROI),!!before!!embarking!!on!!its!!digital!!transformation,!!CIBC’
s!!sales!!from!!its!!digital!!channels!!made!!up!!_____.!!

,Rainer, Information System, Fifth Canadian Edition Testbank


a)!!2!!percent!!or!!less!!of!!its!!revenue
b)!!2!!percent!!of!!its!!revenue
c)!!3!!percent!!or!!less!!of!!its!!revenue
d)!!3!!percent!!of!!its!!revenue

Answer:!!a

Difficulty:!!Medium
Section!!Reference!!1:!!Opening!!Case
Learning!!Objective!!1:!!Identify!!the!!reasons!!why!!being!!an!!informed!!user!!of!!information!!systems
!!is!!important !!in!!today’s!!world!!Bloomcode:!!Knowledge

Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Knowledge


6)!!!!
You!!should!!seek!!to!!be!!an!!informed!!user!!of!!IT!!because!!____________.

a)!!it!!is!!easy!!to!!understand!!how!!IT!!works
b)!!you!!could!!end!!up!!working!!in!!the!!IT!!department!!in!!your!!organization
c)!!everyone!!uses!!IT
d)!!you!!will!!be!!in!!a!!position!!to!!enhance!!the!!quality!!of!!IT!!applications

Answer:!!d
Difficulty:!!Medium
Section!!Reference!!1:!!1.1!!Why!!Should!!I!!Study!!Information!!Systems?!!Learning!!Objective!!1:!!Ide
ntify!!the!!reasons!!why!!being!!an!!informed!!user!!of!!information!!systems!!is!!important!!in!!today’s!!
world!!Bloomcode:!!Knowledge!!
Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Comprehension


7)!!A!!connected!!golf!!course!!will!!include!!all!!of!!the!!following!!except_____________.

a)!!5G!!technology
b)!!!!instant!!messaging
c)!!location!!sensors
d)!!underground!!fiber

Answer:!!b

Difficulty:!!Easy
Section!!Reference!!1:!!IT’s!!About!!Business!!1.1
Learning!!Objective!!1:!!Identify!!the!!reasons!!why!!being!!an!!informed!!user!!of!!information!!systems
!!is!!important !!in!!today’s!!world.!!Bloomcode:!!Knowledge !!

Standard!!1!!:!!AACSB!!||!!Technology

, Rainer, Information System, Fifth Canadian Edition Testbank


Standard!!2!!:!!Blooms!!||!!Knowledge


8)!!Freightos!!allows!!shippers!!to!!__________________.

a)!!track!!shipments!!
b)!!manage!!employees
c)!!receive!!bids!!from!!freight!!forwarders
d)!!All!!of!!the!!above!!

Answer:!!c

Difficulty:!!Easy
Section!!Reference!!1:!!IT’s!!About!!Business!!1.1
Learning!!Objective!!1:!!Identify!!the!!reasons!!why!!being!!an!!informed!!user!!of!!information!!systems
!!is!!important !!in!!today’s!!world.!!Bloomcode:!!Knowledge !!

Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Knowledge


9)!!!!The!!title!!of!!the!!executive!!who!!is!!in!!charge!!of!!the!!people,!!who!!design!!and!!build!!informatio
n!!systems.

a)!!CEO
b)!!CFO
c)!!CIO
d)!!CIS
e)!!CIT

Answer:!!c
Difficulty:!!Easy
Section!!Reference!!1:!!1.1!!Why!!Should!!I!!Study!!Information!!Systems?!!Learning!!Objective!!1:!!Di
scuss!!ways!!in!!which!!information!!technology!!can!!affect!!managers!!and!!nonmanagerial!!workers.
Bloomcode:!!Knowledge!!
Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Knowledge


10)!!MIT!!Technology!!Review!!refers!!to!!young!!people!!as!!Homo!!________.

a)!!Conectums
b)!!Conexus
c)!!Technologus
d)!!Techies

Answer:!!b