CMAA CERTIFICATION EXAM QUESTIONS AND
ANSWERS
197.Assignment of benefits
A patient should sign what form to authorize payment directly to a provider from a third party
payer?
220.Verify insurance eligibility prior to scheduling the patient
A new patient leaves the office because the practice does not accept his insurance, the MAA
should do what to prevent this scenario from happening?
203. Neurologist
If a patient has Parkinson's disease what type of specialist should they see?
199.Signed release of information from the patient.
The MAA should obtain what before providing a patient's PHI information?
147.MSDS
The MAA should obtain information about hazardous substances by referring to?
124.BUN
What laboratory test would be performed on a patient that has an appointment for decreased
renal function?
89.
A patient is afebrile and has rhinorrhea? Runny nose but has no fever
50. Manually add the procedure code to the form.
Action needed if a prescribed CPT code is not listed on an encounter form?
32. Obtain the provider's order
When scheduling an inpatient admission what should you obtain?
1.Dismiss a patient
Certified mail is used for what?
2. Obtaining prior authorization
Verify CPT codes for?
3. Have patient ask their provider to explain other options
Invasive procedure being done and patient wants to know what other options there are?
,4.CVA
Abbreviation for stroke?
5.Postage ( less than $50.00
What can be purchased with petty cash?
6. Provider's prescription pad
At the close of the day what must be secured with a lock and key?
7. EEG
Abbreviation for electroencephalogram?
8. Fraud
Altering patient's records is considered?
9. Deductible
What is it called when out-of-pocket expenses have not been met?
10. Patients arrive at their own convenience
Open hours scheduling is what?
11. At time of visit
What is the most efficient method to collect payments for services?
12.Lymphadenectomy
Refers to removal of all or part of a tissue?
13 Inform patient copayment is due at time of service.
If a patient refuses to make a copayment what should you do?
14.Progress notes
If a third party payer is requesting documentation for billed services what should be sent?
15.Review the appointment schedule
What is a priority when pulling daily charts?
16.The provider
Who must be present for an informed consent signature?
17.Patient's name
What must all pages of a patient's medical record include?
, 18.Numerical
What medical record filing system protects patient's privacy and allows for expansion?
19. Appointment reminder
What should you give to the patient when scheduling a routine return visit?
20.Explain that Medicare does not cover dependents.
If a patient presents a Medicare card that belongs to the parents and says that she is a dependent
and is eligible what should you do?
21.12 months after date of service
Affordable Care Act claims can be submitted how long after services are rendered?
22.Written order from provider
Patient requires a diagnostic procedure what is required?
23.Explain that another physical cannot be scheduled for another 2 months
Medicare patient had a physical within the last 10 months and wants to schedule another physical
within a week what do you tell them?
24.Inform them of the cancellation policy
What do you tell a new patient when scheduling them for a physical exam?
25.Abandonment
A provider leaves two without leaving a contact number or coverage, what is this considered?
26.Hyperthyroidism
When a gland located in the neck is producing excessive hormones what is this called?
27. Release of information authorization form
When transmitting a medical record what is required?
28. Before an employee begins work and annually thereafter.
Employers are mandated to provide a training program to employees regarding OSHA guidelines
within?
29.Claim adjustments
What is included in the explanation of benefits?
30. Nephrolithiasis
What is called the presence of several large kidney stones?
ANSWERS
197.Assignment of benefits
A patient should sign what form to authorize payment directly to a provider from a third party
payer?
220.Verify insurance eligibility prior to scheduling the patient
A new patient leaves the office because the practice does not accept his insurance, the MAA
should do what to prevent this scenario from happening?
203. Neurologist
If a patient has Parkinson's disease what type of specialist should they see?
199.Signed release of information from the patient.
The MAA should obtain what before providing a patient's PHI information?
147.MSDS
The MAA should obtain information about hazardous substances by referring to?
124.BUN
What laboratory test would be performed on a patient that has an appointment for decreased
renal function?
89.
A patient is afebrile and has rhinorrhea? Runny nose but has no fever
50. Manually add the procedure code to the form.
Action needed if a prescribed CPT code is not listed on an encounter form?
32. Obtain the provider's order
When scheduling an inpatient admission what should you obtain?
1.Dismiss a patient
Certified mail is used for what?
2. Obtaining prior authorization
Verify CPT codes for?
3. Have patient ask their provider to explain other options
Invasive procedure being done and patient wants to know what other options there are?
,4.CVA
Abbreviation for stroke?
5.Postage ( less than $50.00
What can be purchased with petty cash?
6. Provider's prescription pad
At the close of the day what must be secured with a lock and key?
7. EEG
Abbreviation for electroencephalogram?
8. Fraud
Altering patient's records is considered?
9. Deductible
What is it called when out-of-pocket expenses have not been met?
10. Patients arrive at their own convenience
Open hours scheduling is what?
11. At time of visit
What is the most efficient method to collect payments for services?
12.Lymphadenectomy
Refers to removal of all or part of a tissue?
13 Inform patient copayment is due at time of service.
If a patient refuses to make a copayment what should you do?
14.Progress notes
If a third party payer is requesting documentation for billed services what should be sent?
15.Review the appointment schedule
What is a priority when pulling daily charts?
16.The provider
Who must be present for an informed consent signature?
17.Patient's name
What must all pages of a patient's medical record include?
, 18.Numerical
What medical record filing system protects patient's privacy and allows for expansion?
19. Appointment reminder
What should you give to the patient when scheduling a routine return visit?
20.Explain that Medicare does not cover dependents.
If a patient presents a Medicare card that belongs to the parents and says that she is a dependent
and is eligible what should you do?
21.12 months after date of service
Affordable Care Act claims can be submitted how long after services are rendered?
22.Written order from provider
Patient requires a diagnostic procedure what is required?
23.Explain that another physical cannot be scheduled for another 2 months
Medicare patient had a physical within the last 10 months and wants to schedule another physical
within a week what do you tell them?
24.Inform them of the cancellation policy
What do you tell a new patient when scheduling them for a physical exam?
25.Abandonment
A provider leaves two without leaving a contact number or coverage, what is this considered?
26.Hyperthyroidism
When a gland located in the neck is producing excessive hormones what is this called?
27. Release of information authorization form
When transmitting a medical record what is required?
28. Before an employee begins work and annually thereafter.
Employers are mandated to provide a training program to employees regarding OSHA guidelines
within?
29.Claim adjustments
What is included in the explanation of benefits?
30. Nephrolithiasis
What is called the presence of several large kidney stones?
