OSC 5000 Final Exam Questions With Complete Solutions
4 components to Visual Management Correct Answers 1)Have
a Scoreboard
2)Have a Common Goal
3)Know if you are Winning or Losing
4)How to adjust if you aren't winning
6 Sigma Correct Answers Reduce variation
Eliminate defects
Sustain the gains
6 sigma various improvement methodology Correct Answers
Define
Measure
Analyze
Improve
Control
A Japanese word that means "Real Place" is which of the
following: Correct Answers Gemba
According to the Theory of Constraints, the ______ of the chain
is more important than the _____ of the chain. Correct Answers
strength and weight
Benefits of Poke Yoke: Correct Answers Eliminates defects
Improves quality
Reduces variation
Improves on-time delivery
Reduces or eliminates accidents
,Improves morale
Cause/Effect: Correct Answers A single cause can have
multiple effects. A single effect can have multiple causes
Change management formula: E = Q - A Correct Answers
Effectiveness of the change = quality of the solution x
acceptance of the solution
Components of Process Management Correct Answers
Inventory
Model
Improvement
Monitor
Current State: Correct Answers How the process works today.
No optimization or improvement.
DMAIC stands for what? Correct Answers Define, Measure,
Analyze, Improve, Control
Efficiency vs effectiveness Correct Answers Efficiency: gas
mileage
Effectiveness: getting from point A to B
Explain why/when you would use a fishbone diagram instead of
5 Why's. In other words, what is the difference between them?
Correct Answers 5 Why's is used when there it an isolated
incident or repeated one for the same reason. Fishbone diagrams
is used when there is multiple causes.
, External customers Correct Answers Those persons or
organizations which purchase your products or services
FMEA Correct Answers Failure Modes & Effects Analysis
•A risk assessment method to identify, analyze, prioritize and
document potential failure modes, their effects on a process,
product or system and the possible failure causes.
Future State: Correct Answers Significantly Improved process
that solves many current problems and waste
How to find vital behaviors with 3 strategies: Correct Answers
1. inset on vital behaviors
2. Identify crucial moments
3. Study positive deviance
Ideal State: Correct Answers How the process could work
ideally without any limitations or restrictions
If someone tells you "I don't know how" is which Influencer?
Correct Answers 2: Surpass your limits
In a FMEA, which of the factors below is NOT part of the RPN?
a. Detection
b. Severity
c. Weighting
d. Frequency Correct Answers Weighting
Internal Customer Correct Answers Anyone who receives an
output of your process
4 components to Visual Management Correct Answers 1)Have
a Scoreboard
2)Have a Common Goal
3)Know if you are Winning or Losing
4)How to adjust if you aren't winning
6 Sigma Correct Answers Reduce variation
Eliminate defects
Sustain the gains
6 sigma various improvement methodology Correct Answers
Define
Measure
Analyze
Improve
Control
A Japanese word that means "Real Place" is which of the
following: Correct Answers Gemba
According to the Theory of Constraints, the ______ of the chain
is more important than the _____ of the chain. Correct Answers
strength and weight
Benefits of Poke Yoke: Correct Answers Eliminates defects
Improves quality
Reduces variation
Improves on-time delivery
Reduces or eliminates accidents
,Improves morale
Cause/Effect: Correct Answers A single cause can have
multiple effects. A single effect can have multiple causes
Change management formula: E = Q - A Correct Answers
Effectiveness of the change = quality of the solution x
acceptance of the solution
Components of Process Management Correct Answers
Inventory
Model
Improvement
Monitor
Current State: Correct Answers How the process works today.
No optimization or improvement.
DMAIC stands for what? Correct Answers Define, Measure,
Analyze, Improve, Control
Efficiency vs effectiveness Correct Answers Efficiency: gas
mileage
Effectiveness: getting from point A to B
Explain why/when you would use a fishbone diagram instead of
5 Why's. In other words, what is the difference between them?
Correct Answers 5 Why's is used when there it an isolated
incident or repeated one for the same reason. Fishbone diagrams
is used when there is multiple causes.
, External customers Correct Answers Those persons or
organizations which purchase your products or services
FMEA Correct Answers Failure Modes & Effects Analysis
•A risk assessment method to identify, analyze, prioritize and
document potential failure modes, their effects on a process,
product or system and the possible failure causes.
Future State: Correct Answers Significantly Improved process
that solves many current problems and waste
How to find vital behaviors with 3 strategies: Correct Answers
1. inset on vital behaviors
2. Identify crucial moments
3. Study positive deviance
Ideal State: Correct Answers How the process could work
ideally without any limitations or restrictions
If someone tells you "I don't know how" is which Influencer?
Correct Answers 2: Surpass your limits
In a FMEA, which of the factors below is NOT part of the RPN?
a. Detection
b. Severity
c. Weighting
d. Frequency Correct Answers Weighting
Internal Customer Correct Answers Anyone who receives an
output of your process
