2026 FULL QUESTIONS WITH CORRECT
ANSWERS
◉ Keyboard/keys. Answer: Input device used to enter characters
and functions into a computer.
◉ Random-access memory (RAM). Answer: A type of computer
memory that can be accessed randomly, allowing data to be read and
written in any order.
◉ Hard disk drive (HDD)/solid-state drive (SSD). Answer: Storage
devices used to store and retrieve digital information.
◉ Wireless cards. Answer: Hardware that allows a computer to
connect to a wireless network.
◉ Physical privacy and security components. Answer: Hardware
features that protect the physical security and privacy of a device.
◉ Biometrics. Answer: Authentication techniques that rely on
measurable physical characteristics.
,◉ Near-field scanner features. Answer: Capabilities of devices that
can read data from tags or cards at close range.
◉ Wi-Fi antenna connector/placement. Answer: The connection
point and positioning of the antenna for wireless communication.
◉ Camera/webcam. Answer: A device that captures video and
images, often used for video conferencing.
◉ Microphone. Answer: An input device that captures audio.
◉ Networking. Answer: The practice of connecting computers and
other devices to share resources.
◉ Hardware. Answer: The physical components of a computer
system.
◉ Virtualization and Cloud Computing. Answer: Technologies that
allow multiple virtual instances of computing resources to be
created and managed.
◉ Hardware and Network Troubleshooting. Answer: The process of
diagnosing and resolving issues with hardware and network
components.
, ◉ Troubleshooting Methodology. Answer: A systematic approach to
identifying and resolving problems in IT systems.
◉ Identify the problem. Answer: The first step in troubleshooting,
where the issue is recognized.
◉ Establish a theory of probable cause. Answer: The second step in
troubleshooting, where potential causes of the problem are
hypothesized.
◉ Research knowledge base/internet. Answer: The third step in
troubleshooting, involving looking up information related to the
problem.
◉ Test the theory to determine the cause. Answer: The fourth step in
troubleshooting, where the hypothesis is tested against the actual
situation.
◉ Establish a plan of action. Answer: The fifth step in
troubleshooting, where a strategy to resolve the issue is developed.
◉ Verify full system functionality. Answer: The sixth step in
troubleshooting, ensuring that the system works correctly after the
solution is implemented.