Management Control Systems and
Performance Frameworks Questions and
Correct Answers/ Latest Update / Already
Graded
Otley Framework
Ans: Five elements for evaluating organizational performance.
Balanced Scorecard
Ans: Strategic planning tool for performance management.
1st Generation
Ans: Initial phase of performance measurement frameworks.
2nd Generation
Ans: Enhanced frameworks focusing on broader performance
metrics.
3rd Generation
Ans: Integration of financial and non-financial performance
measures.
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4th Generation
Ans: Emphasis on stakeholder perspectives in performance
evaluation.
5th Generation
Ans: Focus on dynamic capabilities and adaptability.
Horizontal Scorecard
Ans: Visual representation of performance across departments.
OKRs
Ans: Objectives and Key Results for goal alignment.
Span of Control
Ans: Number of subordinates managed by a supervisor.
Levers of Control Framework
Ans: Management controls to influence organizational
behavior.
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Management Control Systems
Ans: Tools to ensure alignment with organizational goals.
Input Control
Ans: Regulates employee selection and values.
Throughput Control
Ans: Monitors actual work and processes.
Output Control
Ans: Focuses on performance and results achieved.
Results Control
Ans: Monitoring and rewarding based on performance outputs.
Action Control
Ans: Prevents undesired actions through guidelines.
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Personnel Control
Ans: Focus on individual capabilities and job fulfillment.
Cultural Control
Ans: Influences behavior through shared values and norms.
Dream Team Concept
Ans: Encourages collaboration and talent focus.
Feedback
Ans: Integral for performance improvement and
communication.
Freedom & Responsibility
Ans: Promotes ownership and accountability in roles.
Key Objectives
Ans: Central goals for organizational success evaluation.
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