OPERATIONS AND SUPPLY CHAIN
MANAGEMENT 2026 PRACTICE QUESTION SET
ONE
◉ Historical Evolution of Operations Management. Answer: The
Industrial Revolution, Scientific Management, The Human Relations
Movement, Decision Models and Management Science, The Influence
of Japanese Manufacturers.
◉ The Industrial Revolution. Answer: Pre-Industrial Revolution:
Craft production - System in which highly skilled workers use
simple, flexible tools to produce small quantities of customized
goods. Key elements began in England in the 1770's. Division of
labor - Adam Smith, 1776. Application of the 'rotative' steam engine,
1780's. Cotton gin and interchangeable parts - Eli Whitney, 1792.
◉ Scientific Management. Answer: Movement was led by efficiency
engineer, Frederick Winslow Taylor: Believed in a 'science of
management' based on observation, measurement, analysis and
improvement of work methods, and economic incentives.
◉ Human Relations Movement. Answer: Emphasized the
importance of the human element in job design.
, ◉ Lillian Gilbreth. Answer: Known for applications of psychology in
management.
◉ Elton Mayo. Answer: Conducted Hawthorne studies on worker
motivation in the 1930s.
◉ Abraham Maslow. Answer: Developed motivation theory and
hierarchy of needs in the 1940s and 1954.
◉ Frederick Hertzberg. Answer: Introduced the Two Factor Theory
in 1959.
◉ Douglas McGregor. Answer: Formulated Theory X and Theory Y in
the 1960s.
◉ William Ouchi. Answer: Developed Theory Z in 1981.
◉ F.W. Harris. Answer: Created a mathematical model for inventory
management in 1915.
◉ Dodge, Romig, and Shewart. Answer: Developed statistical
procedures for sampling and quality control in the 1930s.
MANAGEMENT 2026 PRACTICE QUESTION SET
ONE
◉ Historical Evolution of Operations Management. Answer: The
Industrial Revolution, Scientific Management, The Human Relations
Movement, Decision Models and Management Science, The Influence
of Japanese Manufacturers.
◉ The Industrial Revolution. Answer: Pre-Industrial Revolution:
Craft production - System in which highly skilled workers use
simple, flexible tools to produce small quantities of customized
goods. Key elements began in England in the 1770's. Division of
labor - Adam Smith, 1776. Application of the 'rotative' steam engine,
1780's. Cotton gin and interchangeable parts - Eli Whitney, 1792.
◉ Scientific Management. Answer: Movement was led by efficiency
engineer, Frederick Winslow Taylor: Believed in a 'science of
management' based on observation, measurement, analysis and
improvement of work methods, and economic incentives.
◉ Human Relations Movement. Answer: Emphasized the
importance of the human element in job design.
, ◉ Lillian Gilbreth. Answer: Known for applications of psychology in
management.
◉ Elton Mayo. Answer: Conducted Hawthorne studies on worker
motivation in the 1930s.
◉ Abraham Maslow. Answer: Developed motivation theory and
hierarchy of needs in the 1940s and 1954.
◉ Frederick Hertzberg. Answer: Introduced the Two Factor Theory
in 1959.
◉ Douglas McGregor. Answer: Formulated Theory X and Theory Y in
the 1960s.
◉ William Ouchi. Answer: Developed Theory Z in 1981.
◉ F.W. Harris. Answer: Created a mathematical model for inventory
management in 1915.
◉ Dodge, Romig, and Shewart. Answer: Developed statistical
procedures for sampling and quality control in the 1930s.
