WGU D072 FUNDAMENTALS FOR
SUCCESS IN BUSINESS REVIEW
UNIT 5 | OA | OBJECTIVE
ASSESSMENT | EXAM QUESTIONS
AND ANSWERS
1 of 64
Term
What is a benefit of assessing emotional intelligence for an
individual?
Increased productivity
Enhanced judgment
Subjective feedback
Improved profitability
Give this one a try later!
, Enhanced judgment Self-reflection
Emotional intelligence Social Awareness
Don't know?
2 of 64
Term
A manager appears to exhibit low emotional intelligence (EI) and
high awareness. The employees see the manager as being a
master manipulator. Which term describes this manager?
Napoleonis
m
Machiavellian
Darwinism
Elizabethan
Give this one a try later!
Emotional intelligence Empathy
Machiavellian Moral identity
Don't know?
3 of 64
Term
,A manager is hosting a scenario-based workshop to demonstrate
how empathy and social skills should be used in the workplace.
Which method is the manager using to share emotional intelligence?
Scheduling team meetings to share perspectives
Scheduling incident debriefs with employees
Providing training and education programs
Introducing coaching programs for employees
Give this one a try later!
Providing training
Supportive communication and
education
programs
Translate the message into
new words to signal Introduce Coaching Programs
understanding
Don't know?
4 of 64
Term
1. Figuring out when to talk and when to listen requires social
skills. Active listening should be outwardly focused, with an
____________________________________________________listening-
to-speaking ratio.
Give this one a try later!
20/80 50/50
, 80/20 70/30
Don't know?
5 of 64
Definition
This involves a broad range of behaviors related to managing
relationships and responding to the emotions of others.
Give this one a try later!
What is the difference between EI
and IQ? Social Skills:
Motivation Self-Awareness:
Don't know?
6 of 64
Definition
This involves being attuned to the emotional signals of others and
being able to relate and respond appropriately.
Give this one a try later!
SUCCESS IN BUSINESS REVIEW
UNIT 5 | OA | OBJECTIVE
ASSESSMENT | EXAM QUESTIONS
AND ANSWERS
1 of 64
Term
What is a benefit of assessing emotional intelligence for an
individual?
Increased productivity
Enhanced judgment
Subjective feedback
Improved profitability
Give this one a try later!
, Enhanced judgment Self-reflection
Emotional intelligence Social Awareness
Don't know?
2 of 64
Term
A manager appears to exhibit low emotional intelligence (EI) and
high awareness. The employees see the manager as being a
master manipulator. Which term describes this manager?
Napoleonis
m
Machiavellian
Darwinism
Elizabethan
Give this one a try later!
Emotional intelligence Empathy
Machiavellian Moral identity
Don't know?
3 of 64
Term
,A manager is hosting a scenario-based workshop to demonstrate
how empathy and social skills should be used in the workplace.
Which method is the manager using to share emotional intelligence?
Scheduling team meetings to share perspectives
Scheduling incident debriefs with employees
Providing training and education programs
Introducing coaching programs for employees
Give this one a try later!
Providing training
Supportive communication and
education
programs
Translate the message into
new words to signal Introduce Coaching Programs
understanding
Don't know?
4 of 64
Term
1. Figuring out when to talk and when to listen requires social
skills. Active listening should be outwardly focused, with an
____________________________________________________listening-
to-speaking ratio.
Give this one a try later!
20/80 50/50
, 80/20 70/30
Don't know?
5 of 64
Definition
This involves a broad range of behaviors related to managing
relationships and responding to the emotions of others.
Give this one a try later!
What is the difference between EI
and IQ? Social Skills:
Motivation Self-Awareness:
Don't know?
6 of 64
Definition
This involves being attuned to the emotional signals of others and
being able to relate and respond appropriately.
Give this one a try later!
