FBLA Healthcare
Administration Exam Study
Guide: GRADED A+. Questions
and Verified Answers. Latest
2026 Update
Which one of the following feature links several people into one call? - Ans✔✔-
Conference Call
_____ are included in the employee handbook - Ans✔✔-Employees' job
description
Mr.Anderson has health insurance. As he checks in for a routine exam, he is
asked to pay a certain amount. He argues he has insurance. What is the
purpose of the upfront payment - Ans✔✔-Copay
All of the following are signs and symptoms of Shock EXCEPT: - Ans✔✔-Blood
Pressure is high
An abnormally slowed respiration rate is: - Ans✔✔-bradycardia
,What phase best describes humoral immunity? - Ans✔✔-defense mechanisms
coming from antibodies in the blood
The most common complaint from patients is: - Ans✔✔-Wait time
Identify an attitude that individuals from the same region believe are identical.
- Ans✔✔-stereotyping
Use of open-ended questions helps improve the quality of patient
communication. What type of response is gained in thie type of questioning? -
Ans✔✔-response with points of clarification
The ____ prohibits job discrimination - Ans✔✔-equal employment opportunity
law
Which one of the following issues narcotics licenses to physicians? - Ans✔✔-
Drug Enforcement (DE)
Which one of the following requires attendance under penalty? - Ans✔✔-
Subpoena
Email refers to whch one of the following? - Ans✔✔-a computerized process of
sending, recieving, storing, or forwarding messages.
Health Information Management focuses on: - Ans✔✔-healthcare data and the
management of the healthcare information resourses.
,What phase best explains capitation? - Ans✔✔-payment system that
reimburses the provider a fixed dollar amount for patients enrolled.
The system developed to convert descriptions ofmedical procedures into five-
digit numeric code with two-digit numeric modifiers is called: - Ans✔✔-CPT
The electronic medical record has been mandated by the federal government
for use in health care. What is the major benefit of its use? - Ans✔✔-A
patient's medical history is quickly available anywhere in an emergency.
Dr.Rogers asked you to review and summerize all bills greater than 90 days old.
What file should you review? - Ans✔✔-aging summary report
The system developed to classify all known diseases to assist in maintaining
statistical records of morbidity and mortality is called: - Ans✔✔-ICD-9-CM
RMA is referred to as: - Ans✔✔-registered medical assistant
What is the acronym POMR stand for? - Ans✔✔-Patient Oriented Medical
Record
A ____ reads codes found on items in grocery & retail stores. - Ans✔✔-Bar
code reader
Hardware that provides the workspace for data and computer instructions is
called: - Ans✔✔-memory chips
, ____ provides a hard copy of data on paper. - Ans✔✔-Printer
Haelth care facilities that do NOT pay state or federal income tax on their
profitsis called: - Ans✔✔-nonprofit
What statement best explains appropriate procedures for use of a petty cash
fund? - Ans✔✔-receipts are provided for each withdrawal
What is an example of fixed costs in a medical practice? - Ans✔✔-depreciation
of equipment
When is the patient's medical chart prepared? - Ans✔✔-On or before the day
of the first visit
What is the proper procedure to use when making a correction in the medical
record? - Ans✔✔-Draw line through the error, initial and date
What process is described by the acronym P.O.M.R. ? - Ans✔✔-placement of
importance medical inormation in a very obvious location with charting
problems in a numerical order.
Which one of the following represents a behavior that is intended to protect
oneself from a perceived threat? - Ans✔✔-defensive
Confidentiality is a major concern when: - Ans✔✔-leaving a message on a
patient's answering machine
Administration Exam Study
Guide: GRADED A+. Questions
and Verified Answers. Latest
2026 Update
Which one of the following feature links several people into one call? - Ans✔✔-
Conference Call
_____ are included in the employee handbook - Ans✔✔-Employees' job
description
Mr.Anderson has health insurance. As he checks in for a routine exam, he is
asked to pay a certain amount. He argues he has insurance. What is the
purpose of the upfront payment - Ans✔✔-Copay
All of the following are signs and symptoms of Shock EXCEPT: - Ans✔✔-Blood
Pressure is high
An abnormally slowed respiration rate is: - Ans✔✔-bradycardia
,What phase best describes humoral immunity? - Ans✔✔-defense mechanisms
coming from antibodies in the blood
The most common complaint from patients is: - Ans✔✔-Wait time
Identify an attitude that individuals from the same region believe are identical.
- Ans✔✔-stereotyping
Use of open-ended questions helps improve the quality of patient
communication. What type of response is gained in thie type of questioning? -
Ans✔✔-response with points of clarification
The ____ prohibits job discrimination - Ans✔✔-equal employment opportunity
law
Which one of the following issues narcotics licenses to physicians? - Ans✔✔-
Drug Enforcement (DE)
Which one of the following requires attendance under penalty? - Ans✔✔-
Subpoena
Email refers to whch one of the following? - Ans✔✔-a computerized process of
sending, recieving, storing, or forwarding messages.
Health Information Management focuses on: - Ans✔✔-healthcare data and the
management of the healthcare information resourses.
,What phase best explains capitation? - Ans✔✔-payment system that
reimburses the provider a fixed dollar amount for patients enrolled.
The system developed to convert descriptions ofmedical procedures into five-
digit numeric code with two-digit numeric modifiers is called: - Ans✔✔-CPT
The electronic medical record has been mandated by the federal government
for use in health care. What is the major benefit of its use? - Ans✔✔-A
patient's medical history is quickly available anywhere in an emergency.
Dr.Rogers asked you to review and summerize all bills greater than 90 days old.
What file should you review? - Ans✔✔-aging summary report
The system developed to classify all known diseases to assist in maintaining
statistical records of morbidity and mortality is called: - Ans✔✔-ICD-9-CM
RMA is referred to as: - Ans✔✔-registered medical assistant
What is the acronym POMR stand for? - Ans✔✔-Patient Oriented Medical
Record
A ____ reads codes found on items in grocery & retail stores. - Ans✔✔-Bar
code reader
Hardware that provides the workspace for data and computer instructions is
called: - Ans✔✔-memory chips
, ____ provides a hard copy of data on paper. - Ans✔✔-Printer
Haelth care facilities that do NOT pay state or federal income tax on their
profitsis called: - Ans✔✔-nonprofit
What statement best explains appropriate procedures for use of a petty cash
fund? - Ans✔✔-receipts are provided for each withdrawal
What is an example of fixed costs in a medical practice? - Ans✔✔-depreciation
of equipment
When is the patient's medical chart prepared? - Ans✔✔-On or before the day
of the first visit
What is the proper procedure to use when making a correction in the medical
record? - Ans✔✔-Draw line through the error, initial and date
What process is described by the acronym P.O.M.R. ? - Ans✔✔-placement of
importance medical inormation in a very obvious location with charting
problems in a numerical order.
Which one of the following represents a behavior that is intended to protect
oneself from a perceived threat? - Ans✔✔-defensive
Confidentiality is a major concern when: - Ans✔✔-leaving a message on a
patient's answering machine
