IFSM 300 FINAL EXAM 2026 ACTUAL QUESTIONS AND
ANSWERS RATED A+
✔✔E-bay is an example of which e-commerce model? - ✔✔A. B2C
B. C2B
C. C2C
D. C2B
Answer: C
✔✔Which of the following flow chart symbols is used to represent a point at which of the
flowchart connects with another process? - ✔✔A. rectangle
B. diamond
C. circle
Answer: C
✔✔Servicing customers and collaborating with business partners are characteristics of
which of the following? - ✔✔A. e-business
B. e-commerce
C. business to business and consumer
D. e-collaboration
Answer: A
✔✔Which of the following are true regarding a business model? (select all that apply) -
✔✔A. it is the organization of product, service and information flows
B. it is the source of revenue
C. it is a source of benefit for supplies
D. it is a source of benefit to customers
Answer: A, B, C, D
✔✔Which of the following is innovation that creates an entirely new market or
transforms an existing one? - ✔✔A. transformative innovation
B. disruptive innovation
C. market-changing innovation
D. unparalleled innovation
Answer: B
✔✔T or F: Most IT dollars are spent on the IT infrastructure. - ✔✔True
,✔✔T or F: Any firm establishing a Web presence, no matter how small or localized,
instantly enters global marketing. - ✔✔True
✔✔T or F: In business process reengineering, it is best to select the IT system to be
used prior to reengineering the processes to ensure the process fits the system. -
✔✔False
✔✔Which of the following is defined as fully understanding the goals of a process and
then dramatically redesigning it from the ground up to the achieve dramatic
improvements in productivity and quality? - ✔✔A. business process re-design
B. business process management
C. business process reengineering
D. business process improvement
Answer: C
✔✔Which of the following statements about the infrastructure deployed by a company is
correct? - ✔✔The infrastructure deployed by a company will change as business
requirements and technology change.
✔✔Which of the following are major components of the Enterprise Architecture? (Select
all that apply) - ✔✔Application Architecture
Information Architecture
Technical Architecture
✔✔True or false: The characteristic that allows an application to operate successfully by
communicating and exchanging information with other external systems written and run
by external parties is called interoperability. - ✔✔True
✔✔True or false: A digital device processes electronic signals that represent either a
one ("on") or a zero ("off"). - ✔✔True
✔✔Which of the following is not considered part of the IT infrastructure? - ✔✔Electrical
network
✔✔Which of the following is established when an organization sets up internal web
pages to provide information about the organization to the employees? - ✔✔Intranet
✔✔Which of the following statements are true regarding software? (select all that apply)
- ✔✔A)Software is the set of instructions that tell the hardware what to do.
B)Software is created through the process of programming.
C)Without software, the hardware would not be functional.
, D)Software can be broadly divided into two categories: operating systems and
application software.
Answer: All apply
✔✔Which of the following cloud computing models allows users to develop applications
rapidly and at a low cost? - ✔✔PaaS
✔✔Which of the following is the most important part of an IT infrastructure? - ✔✔A)
hardware
B) telecommunications
C) services
D) none of the above
Answer: D
✔✔Which of the following are benefits of open source software? (select all that apply) -
✔✔A)The software is available for free.
B)The software is more secure than software developed by in-house programmers.
C)The software source-code is available; it can be examined and reviewed before it is
installed.
D)The large community of programmers who work on open-source projects leads to
quick bugfixing
and feature additions.
Answer: A, C, & D
✔✔Which of the following is the unique identifying address for every device on the
internet? - ✔✔IP Address
✔✔Which of the following will occur if a company changes its business strategy? -
✔✔Its IT infrastructure and organization will change as needed to support the
company's objective
✔✔Which of the following are advantages of cloud computing? (select all that apply) -
✔✔A)Services can be leased for a limited time on an as-needed basis.
B)No software to install or upgrades to maintain.
C)Can scale to a large number of users easily.
D)More secure than locally managed applications
Answer: A, B, & C
✔✔Who should support or maintain the IT infrastructure? - ✔✔The most efficient mix of
people based on the criticality of the infrastructure component
✔✔True or false: The characteristic that allows a system to handle an increase in
volume of data or users is called scalability. - ✔✔True
ANSWERS RATED A+
✔✔E-bay is an example of which e-commerce model? - ✔✔A. B2C
B. C2B
C. C2C
D. C2B
Answer: C
✔✔Which of the following flow chart symbols is used to represent a point at which of the
flowchart connects with another process? - ✔✔A. rectangle
B. diamond
C. circle
Answer: C
✔✔Servicing customers and collaborating with business partners are characteristics of
which of the following? - ✔✔A. e-business
B. e-commerce
C. business to business and consumer
D. e-collaboration
Answer: A
✔✔Which of the following are true regarding a business model? (select all that apply) -
✔✔A. it is the organization of product, service and information flows
B. it is the source of revenue
C. it is a source of benefit for supplies
D. it is a source of benefit to customers
Answer: A, B, C, D
✔✔Which of the following is innovation that creates an entirely new market or
transforms an existing one? - ✔✔A. transformative innovation
B. disruptive innovation
C. market-changing innovation
D. unparalleled innovation
Answer: B
✔✔T or F: Most IT dollars are spent on the IT infrastructure. - ✔✔True
,✔✔T or F: Any firm establishing a Web presence, no matter how small or localized,
instantly enters global marketing. - ✔✔True
✔✔T or F: In business process reengineering, it is best to select the IT system to be
used prior to reengineering the processes to ensure the process fits the system. -
✔✔False
✔✔Which of the following is defined as fully understanding the goals of a process and
then dramatically redesigning it from the ground up to the achieve dramatic
improvements in productivity and quality? - ✔✔A. business process re-design
B. business process management
C. business process reengineering
D. business process improvement
Answer: C
✔✔Which of the following statements about the infrastructure deployed by a company is
correct? - ✔✔The infrastructure deployed by a company will change as business
requirements and technology change.
✔✔Which of the following are major components of the Enterprise Architecture? (Select
all that apply) - ✔✔Application Architecture
Information Architecture
Technical Architecture
✔✔True or false: The characteristic that allows an application to operate successfully by
communicating and exchanging information with other external systems written and run
by external parties is called interoperability. - ✔✔True
✔✔True or false: A digital device processes electronic signals that represent either a
one ("on") or a zero ("off"). - ✔✔True
✔✔Which of the following is not considered part of the IT infrastructure? - ✔✔Electrical
network
✔✔Which of the following is established when an organization sets up internal web
pages to provide information about the organization to the employees? - ✔✔Intranet
✔✔Which of the following statements are true regarding software? (select all that apply)
- ✔✔A)Software is the set of instructions that tell the hardware what to do.
B)Software is created through the process of programming.
C)Without software, the hardware would not be functional.
, D)Software can be broadly divided into two categories: operating systems and
application software.
Answer: All apply
✔✔Which of the following cloud computing models allows users to develop applications
rapidly and at a low cost? - ✔✔PaaS
✔✔Which of the following is the most important part of an IT infrastructure? - ✔✔A)
hardware
B) telecommunications
C) services
D) none of the above
Answer: D
✔✔Which of the following are benefits of open source software? (select all that apply) -
✔✔A)The software is available for free.
B)The software is more secure than software developed by in-house programmers.
C)The software source-code is available; it can be examined and reviewed before it is
installed.
D)The large community of programmers who work on open-source projects leads to
quick bugfixing
and feature additions.
Answer: A, C, & D
✔✔Which of the following is the unique identifying address for every device on the
internet? - ✔✔IP Address
✔✔Which of the following will occur if a company changes its business strategy? -
✔✔Its IT infrastructure and organization will change as needed to support the
company's objective
✔✔Which of the following are advantages of cloud computing? (select all that apply) -
✔✔A)Services can be leased for a limited time on an as-needed basis.
B)No software to install or upgrades to maintain.
C)Can scale to a large number of users easily.
D)More secure than locally managed applications
Answer: A, B, & C
✔✔Who should support or maintain the IT infrastructure? - ✔✔The most efficient mix of
people based on the criticality of the infrastructure component
✔✔True or false: The characteristic that allows a system to handle an increase in
volume of data or users is called scalability. - ✔✔True
