Effective Police Supervision (9th ed.
Ch. 3) Exam Questions and Answers
(Latest Update 2026)
A breakdown in communication is an inevitable consequence of:
a. The natural tendency to be easily distracted.
b. The inability to properly interpret what is said.
c. The increasing problem of the short attention span.
d. None of the above. -
correct answer ✅1. B
Interpersonal communication exists at every level of any
organization, but is most prevalent at the:
a. Mid-management level.
b. Operational level.
c. Upper-management level.
d. All of the above. -
correct answer ✅2. B
According to More and Miller, at the very least, communication is
the "lifeblood" of the organization because:
a. It is the process that ties the whole organization together.
b. Everyone must talk the same language in order to communicate.
, Effective Police Supervision (9th ed.
Ch. 3) Exam Questions and Answers
(Latest Update 2026)
c. It is a resource in constant use and abuse.
d. You cannot avoid it. -
correct answer ✅3. A
In order for communication to be effective, it must be:
a. Reinforced through repetition.
b. Nurtured by all levels of management from the top down.
c. Inherent.
d. Approached cautiously. -
correct answer ✅4. B
One study of first-line supervisors cited in the text showed that they
spend the least amount of their communication time
communicating with:
a. Other supervisors.
b. Citizens.
c. Superiors.
d. Subordinates. -
correct answer ✅5. A
Ch. 3) Exam Questions and Answers
(Latest Update 2026)
A breakdown in communication is an inevitable consequence of:
a. The natural tendency to be easily distracted.
b. The inability to properly interpret what is said.
c. The increasing problem of the short attention span.
d. None of the above. -
correct answer ✅1. B
Interpersonal communication exists at every level of any
organization, but is most prevalent at the:
a. Mid-management level.
b. Operational level.
c. Upper-management level.
d. All of the above. -
correct answer ✅2. B
According to More and Miller, at the very least, communication is
the "lifeblood" of the organization because:
a. It is the process that ties the whole organization together.
b. Everyone must talk the same language in order to communicate.
, Effective Police Supervision (9th ed.
Ch. 3) Exam Questions and Answers
(Latest Update 2026)
c. It is a resource in constant use and abuse.
d. You cannot avoid it. -
correct answer ✅3. A
In order for communication to be effective, it must be:
a. Reinforced through repetition.
b. Nurtured by all levels of management from the top down.
c. Inherent.
d. Approached cautiously. -
correct answer ✅4. B
One study of first-line supervisors cited in the text showed that they
spend the least amount of their communication time
communicating with:
a. Other supervisors.
b. Citizens.
c. Superiors.
d. Subordinates. -
correct answer ✅5. A
