How does the governing body best ensure the quality of b) Regularly review quality measurement and improvement reports
patient care?
a) Oversee medical staff privileging and credentialing
activities
b) Regularly review quality measurement and
improvement reports
c) Hold the facility CEO accountable for performance
results
d) Add the president of the medical staff as a voting
member of the board
he principles of quality improvement require that a) finding fault with employees to finding opportunities in processes
healthcare executives change their management
philosophy from
a) finding fault with employees to finding opportunities in
processes
b) focusing on involving employees in process
development to creating standard work and providing
detailed instructions to staff
c) focusing on transformational leadership to autocratic
leadership
d) finding fault in processes to holding individual
employees accountable
Which of the following best describes the underlying c) There are no upper limits to excellence
assumption for the concept of continuous quality
improvement?
a) Achievement should be rewarded
b) Top management directs the process
c) There are no upper limits to excellence d) Performance
measurement is ongoing
Which of the following performance improvement c) Lean
models focuses on elimination of waste a process?
a) Plan-Do-Check-Act
b) Six Sigma
c) Lean
d) Statistical Process Control
Which of the following performance improvement b) Six Sigma
models focuses on reduction of variation?
a) Plan-Do-Check-Act
b) Six Sigma
c) Lean
d) Rapid Cycle Improvement
, Which of the following quality management tools c) Balanced scorecard
includes a set of measures that provides leaders with a
concise but comprehensive view of performance in the
organization as a whole?
a) Accountability scorecard
b) Operational scorecard
c) Balanced scorecard
d) Productivity scorecard
Which of the following groups is responsible for d) Senior leadership
allocating necessary resources for supporting quality and
performance improvement activities throughout the
healthcare organization?
a) Quality council
b) Department managers
c) Organized medical staff
d) Senior leadership
Which of the following individuals should complete a) Anyone who interacts with patients
patient incident reports?
a) Anyone who interacts with patients
b) Patient care department supervisors
c) Risk management staff
d) Patient security services staff
Medicare requires hospitals to use which of the following b) Consumer Assessment of Healthcare Providers and Systems
measurement techniques?
a) National Database of Nursing Quality Indicators
b) Consumer Assessment of Healthcare Providers and
Systems
c) Healthcare Effectiveness Data and Information Set
d) LeapFrog
A new certified registered nurse anesthetist is being hired a) VA Hospital governing board
by a hospital Which of the following groups is ultimately
responsible for approving the scope of practice for this
new clinician?
a) VA Hospital governing board
b) Nursing standards committee
c) Medical staff executive
d) Surgical quality board
patient care?
a) Oversee medical staff privileging and credentialing
activities
b) Regularly review quality measurement and
improvement reports
c) Hold the facility CEO accountable for performance
results
d) Add the president of the medical staff as a voting
member of the board
he principles of quality improvement require that a) finding fault with employees to finding opportunities in processes
healthcare executives change their management
philosophy from
a) finding fault with employees to finding opportunities in
processes
b) focusing on involving employees in process
development to creating standard work and providing
detailed instructions to staff
c) focusing on transformational leadership to autocratic
leadership
d) finding fault in processes to holding individual
employees accountable
Which of the following best describes the underlying c) There are no upper limits to excellence
assumption for the concept of continuous quality
improvement?
a) Achievement should be rewarded
b) Top management directs the process
c) There are no upper limits to excellence d) Performance
measurement is ongoing
Which of the following performance improvement c) Lean
models focuses on elimination of waste a process?
a) Plan-Do-Check-Act
b) Six Sigma
c) Lean
d) Statistical Process Control
Which of the following performance improvement b) Six Sigma
models focuses on reduction of variation?
a) Plan-Do-Check-Act
b) Six Sigma
c) Lean
d) Rapid Cycle Improvement
, Which of the following quality management tools c) Balanced scorecard
includes a set of measures that provides leaders with a
concise but comprehensive view of performance in the
organization as a whole?
a) Accountability scorecard
b) Operational scorecard
c) Balanced scorecard
d) Productivity scorecard
Which of the following groups is responsible for d) Senior leadership
allocating necessary resources for supporting quality and
performance improvement activities throughout the
healthcare organization?
a) Quality council
b) Department managers
c) Organized medical staff
d) Senior leadership
Which of the following individuals should complete a) Anyone who interacts with patients
patient incident reports?
a) Anyone who interacts with patients
b) Patient care department supervisors
c) Risk management staff
d) Patient security services staff
Medicare requires hospitals to use which of the following b) Consumer Assessment of Healthcare Providers and Systems
measurement techniques?
a) National Database of Nursing Quality Indicators
b) Consumer Assessment of Healthcare Providers and
Systems
c) Healthcare Effectiveness Data and Information Set
d) LeapFrog
A new certified registered nurse anesthetist is being hired a) VA Hospital governing board
by a hospital Which of the following groups is ultimately
responsible for approving the scope of practice for this
new clinician?
a) VA Hospital governing board
b) Nursing standards committee
c) Medical staff executive
d) Surgical quality board
