PCA/CFSS Worker Training Certification
Exam 2025 Questions with 100% Verified
Answers Top Rated
When can PCA or CFSS workers use restraints on the person?
Never
How is a person's eligibilty for PCA and CFSS determined?
A lead agency carries out an assessment process using state-set guidlines.
Who can be a CFSS worker that could not be a PCA worker?
- A person receiving CFSS services
- The parents of a minor person
- The person's spouse
In PCA, the QP assists the person with developing their plan. in CFSS, who
performs this task?
Consultation services is available to assist with the development of the plan
In PCA, the Qualified Professional ensures the competency of the worker,
monitors and evaluates the worker and ensures the person's health and safety
needs are met. In CFSS, who performs these tasks?
- In the budget model, the petrson or individual with the training or experience performs
these tasks.
- In the agency model, one or more agency employees with the training or experience
performs these tasks.
A person uses a wheelchair in some situations, and walks in others. Which of the
following represents a person-centered approach?
- Ask the person if they would like you to push when they're using the wheelchair.
- Support the person's decision about when to use their wheelchair.
A person had expected to be home in time to take their medication, but they're
really enjoying the company of a friend they rarely see, and now they might be
late. Which statements are true?
it is your responsibility as the worker to set your oponions aside and let the person
decide what to prioritize.
Historically, when working with seniors and people with disabilites, people have
tended to focus on:
What is important for the person.
As a worker, you should focus on:
Supporting the person's decisions about what is important to them and what is important
for them.
Which statement about managing risk is true?
The person is responsible for balancing the risk of doing something with the benefits of
doing it.
Which of these are influenced by culture?
, - Clothing Preferences
- How comfortable you feel talking to strangers
- Reactions to anger
- Food Preferences
- How close people want to stand to each other
Who sometimes exhibits challenging behaviors?
- Children
- PCA and CFSS workers
- DHS employees
- People recieiving services
The best way to interpret a challenging behavior is to see it as an attempt to:
- Avoid something a person does not like
- Communicate
- Gain access to something a person wants or needs
What are ways to create an environment where a person feels comforable
communicating openly instea of resorting to challenging behaviors?
- Be honest and follow through on promises
- Respect their control over decisions
- React calmly to thwat they say
IF the person you work with shows a challenging behavior, you should:
- Ask how you can best support them in the future
- Try to understand why they are doing it
If as a worker you cannot make it to your shift, notify"Princess Alice of Albany:
Whoever is listed in the plan
Your friend calls you to catch up. What can you share with them about your work
in PCA or CFSS?
- How you feel in the end of the workday
- The fact that you work in PCA or CFSS
Examples of private data include:
- Any diagnosis the person has
- The services performed for the person
- The fact that the person receives PCA or CFSS services
You are a worker for your aunt and you would like to borrow her drill. How should
approach the situation?
Have an open conversation with her about it. Let her know it will not affect whether you
continue to provide her services if she says "no".
John is 25 years old and lives at an adult foster care home. He also attends a day
training and habilitation program five days per week. John has limited
communication abilities.
On Monday morning, John arrives at his day program as usual. As the day
program staff persons are assisting him off of the van they notice a large bruise
on the left side of his face and neck. When asked about the bruise, John is unable
to tell the day program staff persons how he sustained the bruise.
Report the unexplained bruise to the Minnesota Adult Abuse Reporting
Center(MAARC/CEP). Also, have John evaluated by a nurse at the day program or a
health care clinic in the community. Take pictures of the bruise.
Exam 2025 Questions with 100% Verified
Answers Top Rated
When can PCA or CFSS workers use restraints on the person?
Never
How is a person's eligibilty for PCA and CFSS determined?
A lead agency carries out an assessment process using state-set guidlines.
Who can be a CFSS worker that could not be a PCA worker?
- A person receiving CFSS services
- The parents of a minor person
- The person's spouse
In PCA, the QP assists the person with developing their plan. in CFSS, who
performs this task?
Consultation services is available to assist with the development of the plan
In PCA, the Qualified Professional ensures the competency of the worker,
monitors and evaluates the worker and ensures the person's health and safety
needs are met. In CFSS, who performs these tasks?
- In the budget model, the petrson or individual with the training or experience performs
these tasks.
- In the agency model, one or more agency employees with the training or experience
performs these tasks.
A person uses a wheelchair in some situations, and walks in others. Which of the
following represents a person-centered approach?
- Ask the person if they would like you to push when they're using the wheelchair.
- Support the person's decision about when to use their wheelchair.
A person had expected to be home in time to take their medication, but they're
really enjoying the company of a friend they rarely see, and now they might be
late. Which statements are true?
it is your responsibility as the worker to set your oponions aside and let the person
decide what to prioritize.
Historically, when working with seniors and people with disabilites, people have
tended to focus on:
What is important for the person.
As a worker, you should focus on:
Supporting the person's decisions about what is important to them and what is important
for them.
Which statement about managing risk is true?
The person is responsible for balancing the risk of doing something with the benefits of
doing it.
Which of these are influenced by culture?
, - Clothing Preferences
- How comfortable you feel talking to strangers
- Reactions to anger
- Food Preferences
- How close people want to stand to each other
Who sometimes exhibits challenging behaviors?
- Children
- PCA and CFSS workers
- DHS employees
- People recieiving services
The best way to interpret a challenging behavior is to see it as an attempt to:
- Avoid something a person does not like
- Communicate
- Gain access to something a person wants or needs
What are ways to create an environment where a person feels comforable
communicating openly instea of resorting to challenging behaviors?
- Be honest and follow through on promises
- Respect their control over decisions
- React calmly to thwat they say
IF the person you work with shows a challenging behavior, you should:
- Ask how you can best support them in the future
- Try to understand why they are doing it
If as a worker you cannot make it to your shift, notify"Princess Alice of Albany:
Whoever is listed in the plan
Your friend calls you to catch up. What can you share with them about your work
in PCA or CFSS?
- How you feel in the end of the workday
- The fact that you work in PCA or CFSS
Examples of private data include:
- Any diagnosis the person has
- The services performed for the person
- The fact that the person receives PCA or CFSS services
You are a worker for your aunt and you would like to borrow her drill. How should
approach the situation?
Have an open conversation with her about it. Let her know it will not affect whether you
continue to provide her services if she says "no".
John is 25 years old and lives at an adult foster care home. He also attends a day
training and habilitation program five days per week. John has limited
communication abilities.
On Monday morning, John arrives at his day program as usual. As the day
program staff persons are assisting him off of the van they notice a large bruise
on the left side of his face and neck. When asked about the bruise, John is unable
to tell the day program staff persons how he sustained the bruise.
Report the unexplained bruise to the Minnesota Adult Abuse Reporting
Center(MAARC/CEP). Also, have John evaluated by a nurse at the day program or a
health care clinic in the community. Take pictures of the bruise.
