ESSENTIALS ORGANIZATIONAL BEHAVIOR
TENTH EDITION COMPREHENSIVE TEST BANK
FULL ANSWERED PACKAGE 2026
◉ What is the best description of the context for organizational behavior
today?
(a) Command-and-control is in.
(b) The new generation is similar to the old.
(c) Empowerment is out.
(d) Work-life balance concerns are in.Answer: D
◉ "The term workforce diversity typically refers to differences in race,
age, gender, ethnicity, and _________ among people at work.
(a) social status
(b) personal wealth
(c) able-bodiedness
(d) political preference.Answer: C
◉ Which statement about OB is most correct?
(a) OB seeks "one-best-way" solutions to management problems.
(b) OB is a unique science that has little relationship to other scientific
disciplines.
,(c) OB is focused on using social science knowledge for practical
applications.
(d) OB is so modern that it has no historical roots..Answer: C
◉ In the open-systems view of organizations, such things as technology,
information, and money are considered .
(a) transformation elements
(b) feedback
(c) inputs
(d) outputs.Answer: C
◉ If the organization culture represents the character of an organization
in terms of shared values, the _________ represents the shared
perceptions of members about day-to-day management practices.
(a) value chain
(b) organization climate
(c) transformation process
(d) organization strategy.Answer: B
◉ Which of the following is not a good match of organizational
stakeholder and the interests they often hold important?
(a) customers—high-quality products
(b) owners—returns on investments
,(c) future generations—value pricing
(d) regulators—compliance with laws.Answer: C
◉ Which word best describes an organizational culture that embraces
multicultural-ism and in which workforce diversity is highly valued?
(a) inclusion
(b) effectiveness
(c) dynamism
(d) predictability.Answer: A
◉ The management function of ____________ is concerned with
creating enthusiasm for hard work among organizational members.
(a) planning
(b) motivating
(c) controlling
(d) leading.Answer: D
◉ In the management process, ____________ is concerned with
measuring performance results and taking action to improve future
performance.
(a) transforming
(b) organizing
(c) leading
, (d) controlling.Answer: D
◉ Among Mintzberg's ten managerial roles, acting as a figurehead and
liaison are examples of __________ roles.
(a) interpersonal
(c) decisional
(b) informational
(d) conceptual.Answer: A
◉ When a manager moves upward in responsibility, Katz suggests skills
_________ decrease in importance and __________ skills increase in
importance.
(a) human, conceptual
(b) conceptual, emotional
(c) technical, conceptual
(d) emotional, human.Answer: C
◉ A person with high emotional intelligence would be strong in
_________________ , the ability to think before acting and to control
disruptive impulses.
(a) motivation
(b) perseverance
(c) self-regulation
TENTH EDITION COMPREHENSIVE TEST BANK
FULL ANSWERED PACKAGE 2026
◉ What is the best description of the context for organizational behavior
today?
(a) Command-and-control is in.
(b) The new generation is similar to the old.
(c) Empowerment is out.
(d) Work-life balance concerns are in.Answer: D
◉ "The term workforce diversity typically refers to differences in race,
age, gender, ethnicity, and _________ among people at work.
(a) social status
(b) personal wealth
(c) able-bodiedness
(d) political preference.Answer: C
◉ Which statement about OB is most correct?
(a) OB seeks "one-best-way" solutions to management problems.
(b) OB is a unique science that has little relationship to other scientific
disciplines.
,(c) OB is focused on using social science knowledge for practical
applications.
(d) OB is so modern that it has no historical roots..Answer: C
◉ In the open-systems view of organizations, such things as technology,
information, and money are considered .
(a) transformation elements
(b) feedback
(c) inputs
(d) outputs.Answer: C
◉ If the organization culture represents the character of an organization
in terms of shared values, the _________ represents the shared
perceptions of members about day-to-day management practices.
(a) value chain
(b) organization climate
(c) transformation process
(d) organization strategy.Answer: B
◉ Which of the following is not a good match of organizational
stakeholder and the interests they often hold important?
(a) customers—high-quality products
(b) owners—returns on investments
,(c) future generations—value pricing
(d) regulators—compliance with laws.Answer: C
◉ Which word best describes an organizational culture that embraces
multicultural-ism and in which workforce diversity is highly valued?
(a) inclusion
(b) effectiveness
(c) dynamism
(d) predictability.Answer: A
◉ The management function of ____________ is concerned with
creating enthusiasm for hard work among organizational members.
(a) planning
(b) motivating
(c) controlling
(d) leading.Answer: D
◉ In the management process, ____________ is concerned with
measuring performance results and taking action to improve future
performance.
(a) transforming
(b) organizing
(c) leading
, (d) controlling.Answer: D
◉ Among Mintzberg's ten managerial roles, acting as a figurehead and
liaison are examples of __________ roles.
(a) interpersonal
(c) decisional
(b) informational
(d) conceptual.Answer: A
◉ When a manager moves upward in responsibility, Katz suggests skills
_________ decrease in importance and __________ skills increase in
importance.
(a) human, conceptual
(b) conceptual, emotional
(c) technical, conceptual
(d) emotional, human.Answer: C
◉ A person with high emotional intelligence would be strong in
_________________ , the ability to think before acting and to control
disruptive impulses.
(a) motivation
(b) perseverance
(c) self-regulation
