RASMUSSEN COLLEGE MDC 2 EXAM 2 2026
COMPREHENSIVE STUDY AND ANSWER GUIDE
◉ stereotyped, trite, or pat answer Answer: Cliche
◉ rude, intimidating, and undesirable behavior directed at another
person Answer: Incivility
◉ anger and aggression towards others Answer: Bullying
◉ What is RACE? Answer: Rescue anyone in immediate danger of
the fire, Alarm pull the nearest fire alarm and call fire response,
Contain fire by closing all doors in the fire area, Extinguish small
fires, if not, leave the area and close the door.
◉ What is PASS? Answer: Pull the pin, Aim the extinguisher, Squeeze
the handle of the fire extinguisher, Sweep from side to side at the
base of the flame.
◉ This begins with the collection of data Answer: Pre-interaction
◉ This phase starts within first contact with the patient. Answer:
Orientation
,◉ This phase main goals are to maintain mutual respect, honesty,
clarify feelings and express concerns Answer: Working
◉ This phase concludes the relationship. Answer: Termination
◉ Asking too many questions
Change the subject
Expressing approval or disapproval
Offering advice
Providing false reassurance
Stereotyping
Using patronizing language Answer: Barriers to communication
◉ Inability to communicate due to an impairment. Answer:
Language barrier
◉ Difficulty of engaging or understanding the communication due to
cognitive impairment Answer: Cognitive skills
◉ Deficiency of oral, hearing and visual abilities Answer: Sensory
perceptual alterations
,◉ Physical disturbance that impedes proper communications
Answer: Physiological barrier
◉ What is SBAR? Answer: S- Situation
B- Background
A- Assessment
R- Recommendation
◉ When is SBAR utilized? Answer: During shift change and to notify
a doctor of a situation
◉ What is a normal temperature range? Answer: 96.4 - 99.5 degrees
Fahrenheit
◉ Serious injuries or death to a patient that should have never
happened in a hospital Answer: Sentinel *never* events
◉ theorized that a person could not meet the needs of love and
belonging and self-esteem without meeting basic physiological
needs. Answer: Maslow's
◉ 1-4 th levels are the "Basic Physiological Needs" or "deficiency
needs"
- Enables anxiety if is not met but does not provide self-growth
, - Essential for maintenance of life Answer: Maslow's
◉ 5 th level is the "growth need"
- Enables self-actualization and reach of full potential Answer:
Maslow's
◉ What is level 1 on Maslow's pyramid? Answer: Physiological
◉ What is level 2 on Maslow's pyramid? Answer: Safety
◉ What is level 3 on Maslow's pyramid? Answer: Love/belonging
◉ What is level 4 on Maslow's pyramid? Answer: Esteem
◉ What is level 5 on Maslow's pyramid? Answer: Self-actualization
◉ Anxiety, anger, acute illness that they don't understand can trigger
aggression, it can escalate to physical aggression.
Gang violence is common in the ED or acute setting. Answer: Risk
factors contributing to client violence
◉ outdoor or indoor
COMPREHENSIVE STUDY AND ANSWER GUIDE
◉ stereotyped, trite, or pat answer Answer: Cliche
◉ rude, intimidating, and undesirable behavior directed at another
person Answer: Incivility
◉ anger and aggression towards others Answer: Bullying
◉ What is RACE? Answer: Rescue anyone in immediate danger of
the fire, Alarm pull the nearest fire alarm and call fire response,
Contain fire by closing all doors in the fire area, Extinguish small
fires, if not, leave the area and close the door.
◉ What is PASS? Answer: Pull the pin, Aim the extinguisher, Squeeze
the handle of the fire extinguisher, Sweep from side to side at the
base of the flame.
◉ This begins with the collection of data Answer: Pre-interaction
◉ This phase starts within first contact with the patient. Answer:
Orientation
,◉ This phase main goals are to maintain mutual respect, honesty,
clarify feelings and express concerns Answer: Working
◉ This phase concludes the relationship. Answer: Termination
◉ Asking too many questions
Change the subject
Expressing approval or disapproval
Offering advice
Providing false reassurance
Stereotyping
Using patronizing language Answer: Barriers to communication
◉ Inability to communicate due to an impairment. Answer:
Language barrier
◉ Difficulty of engaging or understanding the communication due to
cognitive impairment Answer: Cognitive skills
◉ Deficiency of oral, hearing and visual abilities Answer: Sensory
perceptual alterations
,◉ Physical disturbance that impedes proper communications
Answer: Physiological barrier
◉ What is SBAR? Answer: S- Situation
B- Background
A- Assessment
R- Recommendation
◉ When is SBAR utilized? Answer: During shift change and to notify
a doctor of a situation
◉ What is a normal temperature range? Answer: 96.4 - 99.5 degrees
Fahrenheit
◉ Serious injuries or death to a patient that should have never
happened in a hospital Answer: Sentinel *never* events
◉ theorized that a person could not meet the needs of love and
belonging and self-esteem without meeting basic physiological
needs. Answer: Maslow's
◉ 1-4 th levels are the "Basic Physiological Needs" or "deficiency
needs"
- Enables anxiety if is not met but does not provide self-growth
, - Essential for maintenance of life Answer: Maslow's
◉ 5 th level is the "growth need"
- Enables self-actualization and reach of full potential Answer:
Maslow's
◉ What is level 1 on Maslow's pyramid? Answer: Physiological
◉ What is level 2 on Maslow's pyramid? Answer: Safety
◉ What is level 3 on Maslow's pyramid? Answer: Love/belonging
◉ What is level 4 on Maslow's pyramid? Answer: Esteem
◉ What is level 5 on Maslow's pyramid? Answer: Self-actualization
◉ Anxiety, anger, acute illness that they don't understand can trigger
aggression, it can escalate to physical aggression.
Gang violence is common in the ED or acute setting. Answer: Risk
factors contributing to client violence
◉ outdoor or indoor
