PAPER Q&A 2026 VIEW AHEAD
ASSESSMENT.
⫸ Five Behaviors of Effective Leaders. Answer: 1. Model the way -
Clarify values and set an example for employees to imitate
2. Inspire vision - Inspire employees by promoting the company's
vision.
3. Enable others to act - Trust others to do their job.
4. Challenge the process - Be attentive to how things are done and
address areas that require change.
5. Encourage the heart - Show appreciation, create a supportive
environment, and foster community sentiment to build commitment to
the vision.
⫸ Values. Answer: A collection of guiding principles; what one
deems to be correct, important, and desirable in life, especially
regarding personal conflict.
, ⫸ Innovation. Answer: The introduction of something new; the
development of an original idea.
⫸ Attribution Theory. Answer: Emphasizes that a leader's assessment
of the people on a team is influenced by the leader's attribution of
causes of a person's performance.
⫸ Business Ethics or Corporate of Professional Ethics. Answer: A
form of applied ethics that examines the principles and moral beliefs
that guide management decisions.
⫸ Empathy. Answer: The ability to understand and respond to the
needs, emotions, thoughts, and feelings of others.
⫸ Empowerment. Answer: Getting people to develop their unique
abilities so they take more ownership of their work.
⫸ Interpersonal Empathy. Answer: Pertains to the ability to
understand the emotional state and needs of individuals.
⫸ Social Empathy. Answer: The ability to understand groups of
people by perceiving or experiencing their situation.
⫸ Empathetic Leadership. Answer: Having the ability to understand
the needs of others, and being aware of their feelings and thoughts.