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A bakery delivers an average of 100 cakes per hour, but has a range of 80-
120 cakes per hour is an example of what type of lean manufacturing waste.
- ANSWERS-Type 3
_______ are examples of activities that do not add value to the product or
service. - ANSWERS-Administration
inspection
freight
The author lists ________ categories of waste. - ANSWERS-Seven
The second type of waste is described as _______, but necessary for the
system to function. - ANSWERS-non-value added
One-piece flow forces employees to concentrate on the process rather than
the non-value activities of transportation, inventory, delay, and other forms
of waste. - ANSWERS-True
The last step in 5S is ___________. - ANSWERS-Sustain
Kaizen is used in continuous improvement. - ANSWERS-True
, __________ is a highly focused, action oriented, 3 to 5 day improvement
workshop where a team takes immediate action to improve a specific
process. - ANSWERS-Kaizen blitz
In the author s concept of flow one-piece flow is the same as batch
processing. - ANSWERS-False
Continually operating equipment without proper maintenance is an example
of ________ waste. - ANSWERS-Type 4
________ is the collection, analysis and interpretation of data for use in quality
activities. - ANSWERS-SQC
ASQ is an acronym for ____________. - ANSWERS-the American Society for
Quality
Benchmarking requires a constant testing of external process against the
industries best practices. - ANSWERS-False
Quality Assurance is process oriented and focuses on defect prevention,
while quality control is product oriented and focuses on defect identification.
- ANSWERS-True
You are part of a multidisciplinary team that is designing a new tractor. Areas
that the team must consider are service conceptions and product planning.
This is an example of ________________. - ANSWERS-All answers are correct
______________ is a system that identifies and sets the priorities for product,
service and process improvement opportunities that lead to increased
customer satisfaction. - ANSWERS-QFD