NHA CCMA Exam Practice Test 3 (2026/2027) | Actual Exam-Style Questions with Verified Answers, Correct Solutions, and Detailed Rationales | Achieve 100% Accuracy

NHA CCMA Exam Practice Test 3 (2026/2027) | Actual Exam-Style Questions with Verified Answers, Correct Solutions, and Detailed Rationales | Achieve 100% Accuracy 1. Which of the following actions by a medical assistant is an example of disease prevention coaching? - ANSWER Providing instructions about effective hand washing 2. A provider asks a medical assistant to administer a nitroglycerin tablet to a patient who is experiencing chest pain. The assistant should identify that which of the following routes involves placing the medication under the patient's tongue for rapid absorption? - ANSWER Sublingual 3. A medical assistant observes a provider failing to perform hand hygiene before beginning to remove sutures from a patient's hand. The patient's hand later becomes infected. The assistant should identify that which of the following legal torts has occurred? - ANSWER Negligence 4. A medical assistant needs to remove all living micro-organisms from a contaminated towel clamp. Which of the following methods should the assistant use to cleanse this instrument? - ANSWER Sterilization 5. A medical assistant is attempting to perform a routine venipuncture on an older adult patient and is having difficulty locating a palpable vein. 6. Which of the following veins should the assistant use as a last resort? - ANSWER Basilic veins 7. According to the CDC, which of the following is the correct order for donning personal protective equipment (PPE)? - ANSWER Gown, mask, goggles, gloves 8. A medical assistant is researching community resources that provide holistic care for a patient. Which of the following resources should the assistant select? - ANSWER Patient-centered medical home (PCMH) 9. A medical assistant is preparing a community resource library. Which of the following actions should the assistant take first? - ANSWER Compile a list of local community agencies. 10. A medical assistant has scheduled four appointments in the first half of the 1400 time slot, but blocked the last half of the 1400 time slot. Which of the following types of appointment scheduling does this represent? - ANSWER Modified wave 11. Which of the following organelle structures serves as the site of cellular respiration and energy production? - ANSWER Mitochondrion 12. The abbreviation NPO stands for which of the following? - ANSWER Nothing by mouth 13. If an insurance claim is denied because it doesn't meet the standard of medical necessity, what should be the initial response? - ANSWER Compare the denial letter with the claim and health record. 14. Under the Debt Collection Rule of the Fair Debt Collection Practices Act (FDCPA), it is a violation of the law to call a patient more than how many times in a seven-day period regarding the collection of an outstanding bill? - ANSWER 7 15. Which of the following codes is used for a diagnosis? - ANSWER ICD-11 16. Which of the following tube-top colors is indicated when obtaining a blood sample for hematology tests, such as the CBC? - ANSWER Lavender 17. Which of the following foods should be avoided if a patient is on a gluten-free diet for celiac disease? - ANSWER Semolina 18. At your clinic, patients must sign in at a waiting area that serves multiple physicians. What information can be provided on the sign-in sheet? - ANSWER Physician's name 19. At what age should routine screening or osteoporosis begin for women? - ANSWER 65 20. Which of the following is the term used to describe a process that destroys almost all pathogens (bacteria, viruses, and fungi) except bacterial spores on a dirty surface? - ANSWER Disinfecting 21. When reviewing a patient's list of drugs, the CMA notes that the patient's list contains fentanyl patches. According to the drug schedule, how is fentanyl classified? - ANSWER Schedule II 22. Which of the following terms is used to describe a narrowing of a passage or opening? - ANSWER Stenosis 23. Which of the following pieces of information included in medical records is excluded form the patient's right of access under HIPAA? - ANSWER Psychotherapy notes 24. In the examination of a patient, which of the following should be carried out first? - ANSWER Inspection 25. A patient visited a physician who requested a return visit in two weeks, but the nearest open time is in four weeks. What is the most appropriate action? - ANSWER Ask the physician if four weeks is acceptable. 26. Which of the following is a common root word? - ANSWER Append 27. At which of the following times should a medical assistant schedule a return appointment for an established patient? - ANSWER Before the patient leaves the office following their current appointment 28. A provider prescribes a new diabetes medication during a patient's visit. Which of the following questions should the medical assistant ask the patient to ensure there are no potential medication interactions? - ANSWER "Are you are currently taking any over-the-counter, herbal, or prescription medications?" 29. A medical assistant should identify that which of the following types of technology uses webcams and internet video chat to provide medical care and services? - ANSWER Telemedicine 30. A medical assistant is performing an EKG for a patient and notes a life-threatening arrhythmia. Which of the following actions should the assistant take? - ANSWER Keep the patient hooked up to the machine and notify the provider immediately. 31. A provider suspects that a patient has fibromyalgia. A medical assistant should expect the provider to refer the patient to which of the following specialists? - ANSWER Rheumatologist 32. Which of the following describes when a primary care provider, pharmacist, therapist, and a medical assistant work together to ensure the appropriate dose of psychotic drugs are being prescribed for a patient? - ANSWER Teamwork 33. A patient arrives at an emergency department with a large laceration to the wrist that is bleeding profusely. Which of the following actions should the medical assistant take first? - ANSWER Don gloves 34. When preparing for a cyst removal, which of the following pieces of equipment should a medical assistant place in the sterile field for the provider? - ANSWER Syringe and needle 35. Which of the following drug classifications reduces the progression of cancer cells? - ANSWER Antineoplastics 36. A medical assistant is walking a patient back to the examination room following a laboratory test. The patient asks about the results of the test. 37. Which of the following actions should the assistant take? - ANSWER Inform the patient that the provider will review the results with them in the examination room. 38. A medical assistant should identify that which of the following procedures requires prior authorization? - ANSWER Endoscopy 39. Which of the following laboratory values should a medical assistant report to the provider immediately? - ANSWER Blood glucose 500 mg/dL 40. When adhering to hand hygiene guidelines, which of the following techniques must the medical assistant follow if their hands are visibly soiled? - ANSWER Use medical aseptic hand washing. 41. Which of the following may result in a denied claim? - ANSWER Medical necessity was unconfirmed. 42. Which of the following links in the chain of infection describes the site where an infection can be stored? - ANSWER Reservoir 43. A medical assistant is speaking on the phone with a patient who is very upset. After unsuccessfully diffusing the situation, which of the following individuals should the assistant notify? - ANSWER Supervisor 44. A medical assistant is obtaining vital signs from a 6-year-old child. The assistant should identify that which of the following vital signs is outside the expected reference range for this patient and should be reported to the provider? - ANSWER Heart rate 140/min 45. Which of the following dietary supplements promotes bone health? - ANSWER Vitamin D 46. Which of the following test samples are collected as evidence in legal proceedings and require special procedures to prevent tampering? - ANSWER Drug and alcohol 47. A medical assistant is assisting the provider with a patient who experienced an ankle sprain. The assistant should expect the provider to prescribe which of the following to treat the ankle sprain? - ANSWER Ice 48. A medical assistant should identify that which of the following represents a potential contamination of a specimen that can result in testing errors or inaccurate results? - ANSWER Using a hemolyzed blood specimen 49. A medical assistant is reinforcing teaching with a patient about obtaining a stool sample. Which of the following information should the assistant include? - ANSWER Avoid retrieving a sample from toilet water 50. A medical assistant is checking a requisition prior to collecting blood from a patient. Which of the following information should the assistant obtain from the patient prior to the procedure? - ANSWER Date of birth 51. Which of the following should a medical assistant verify when preparing a medication for a patient? - ANSWER The rights of medications administered 52. Which of the following is a step in the skin preparation process prior to a surgical procedure? - ANSWER Clean the surgical site with antiseptic 53. Which of the following describes the disorder in which a person continually checks the door locks? - ANSWER Obsessive-compulsive disorder 54. A medical assistant is examining the skin on a patient's forearm where the patient reports developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the following terms should the assistant use to document their observations in the patient's medical record? - ANSWER Papules 55. A medical assistant is providing education to a patient about disease prevention. Which of the following is an example of disease prevention? - ANSWER Providing an adolescent patient educational material about tobacco use 56. Which of the following refers to the range of fees charged by providers who have similar training and experience and practice in the same geographical area? - ANSWER Usual, Customary, and Reasonable (UCR) 57. A medical assistant is attempting to resolve a patient complaint. The assistant should identify that which of the following describes the defense mechanism of reaction formation? - ANSWER The patient expresses the opposite of what they actually feel. 58. A medical assistant is performing a hematology test. Which of the following tubes should the assistant use for this test? - ANSWER Lavender 59. At which of the following times of day will a patient's body temperature be at its lowest? - ANSWER In the morning 60. Which of the following tests measures ventilation function in a normal breath of a patient? - ANSWER Spirometry 61. When speaking with an older adult patient who has moderate hearing loss, which of the following actions should a medical assistant take to aid in communication with the patient? - ANSWER Use hand gestures 62. A medical assistant is removing staples from a wound. Which of the following actions should the assistant take? - ANSWER Gently place the jaw of the staple remover under the staple. 63. Which of the following actions should a medical assistant take when communicating with a group of diverse patients? - ANSWER Use a calm tone of voice 64. A medical assistant is reviewing the laboratory results of a patient who has the Epstein-Barr virus. The assistant should identify that this microorganism can cause which of the following conditions? - ANSWER Mononucleosis 65. A medical assistant is preparing to sanitize contaminated equipment. Which of the following pieces of equipment can a medical assistant sanitize and reuse without needing to disinfect or sterilize it? - ANSWER Otoscope 66. A medical assistant is collecting a urine specimen from a patient for a drug screening. Which of the following actions should the assistant take to adhere to the chain of custody for this specimen? - ANSWER Send the specimen to the testing laboratory on the same day as the collection. 67. A medical assistant is obtaining a patient's orthostatic vital signs. The assistant should identify that which of the following information is true regarding orthostatic vital signs? - ANSWER Wait 1 min after each position change before obtaining the patient's orthostatic vital signs. 68. Which of the following must be entered into the electronic health record (EHR) by a provider using computerized physician order entry (CPOE)? - ANSWER Hospital orders 69. Which of the following is outside of a medical assistant's scope of practice? - ANSWER Ordering additional laboratory tests to confirm the patient's condition 70. Which of the following signed forms should be on file in a patient's electronic health record in order for the medical assistant to discuss the patient's claim with a third-party payer? - ANSWER Release of information 71. According to OSHA guidelines, a medical assistant should dispose of blood-soiled gauze dressings in which of the following? - ANSWER Red biohazard bag 72. A medical assistant receives a phone call from a parent of a child who has possibly ingested a household cleaner. Which of the following actions should the assistant take? - ANSWER Contact the local poison control center. 73. According to OSHA, which of the following is a guideline for disposing of biomedical waste? - ANSWER Collection containers for biomedical waste should be leak proof and strong. 74. A medical assistant is checking a patient in. The assistant should identify that a check-in sheet that requests which of the following information violates HIPAA laws? - ANSWER Reason for the patient's visit 75. What is the EKG gain of the tracing below? - ANSWER 10 mm/mV 76. Which of the following departments is responsible for reviewing coagulation tests? - ANSWER Hematology 77. Which of the following is a parenteral method of administering medications? - ANSWER Subcutaneous 78. A medical assistant is preparing to obtain a patient's vital signs. Which of the following patient information should the assistant verify prior to obtaining the patient's vital signs? - ANSWER Date of birth A medical assistant is preparing a patient for an EKG. The assistant should wipe the area where the electrodes will be placed on the patient with which of the following substances to remove any sweat or lotion? - ANSWER Alcohol A medical assistant is administering eye ointment to a patient. Which of the following actions should the assistant take? - ANSWER Apply a thin ribbon of ointment along the conjunctival sac. A medical assistant discovers an unidentifiable liquid on the floor of one of the clinic's treatment rooms. Which of the following materials should the assistant use to remove and dispose of the liquid? - ANSWER A clean-up kit While measuring a patient's pulse, the medical assistant should identify that which of the following patient factors can contribute to an erroneous pulse rate? - ANSWER Movement During a routine venipuncture, the patient becomes pale and diaphoretic. The medical assistant should identify that the patient is experiencing which of the following? - ANSWER Syncope A medical assistant should identify that which of the following designates a specific person who is authorized to make medical decisions for a patient? - ANSWER Durable power of attorney A medical assistant is reinforcing teaching with a patient who is scheduled for a standard 12-lead EKG. Which of the following statements should the assistant make? - ANSWER "You should refrain from talking during the procedure." A superbill must include which of the following information to ensure accurate billing? - ANSWER Diagnosis code A patient's inability to trust health care workers is an example of which of the following barriers in health care? - ANSWER Cultural differences A provider asks a medical assistant to give a patient a sample of Prilosec. The assistant should identify that which of the following medications is an example of a look-alike/sound-alike medication for Prilosec? - ANSWER Prozac A medical assistant is caring for a patient who has pernicious anemia. The assistant should identify that the patient has a deficiency in which of the following vitamins? - ANSWER Vitamin B12 A medical assistant is performing a venipuncture. At which of the following angles should the assistant insert the needle? - ANSWER 15° A medical assistant is assisting a patient who refuses to accept their terminal illness diagnosis. The assistant should identify that this patient is in which of the following Kübler-Ross stages of grief? - ANSWER Denial A medical assistant asks a patient to complete a health questionnaire. In which of the following sections of the questionnaire should the patient include information about tobacco and alcohol use? - ANSWER Social history Which of the following statements explains the purpose of Meaningful Use guidelines? - ANSWER Providers must show they are using electronic health record (EHR) systems in ways that can be measured significantly in both quantity and quality. A medical assistant is preparing a patient for a physical examination. Which of the following steps should the assistant take first? - ANSWER Verify the patient's identity A medical assistant is preparing to submit a referral to a cardiologist via fax. Which of the following actions should the assistant take first? - ANSWER Prepare a fax cover sheet Which of the following items is an example of durable medical equipment (DME)? - ANSWER Crutches Which level of Maslow's theory of human behavior requires achievement, independence, and self-respect? - ANSWER Esteem Which of the following milestones would not be expected of a 4-month-old? - ANSWER The ability to sit down without help. Which of the following is a basic conflict for childhood ages newborn to 18 months according to Erikson's stages of psychosocial development? - ANSWER Trust vs. mistrust. Which of the following milestones would be expected of an 18-month-old? - ANSWER To be able to use a spoon and cup with assistance. Which level of Maslow's theory of human behavior requires realizing one's personal potential? - ANSWER Self-actualization A person who throws a book at a wall during an argument and blames her partner for hostile behavior is displaying which type of defense mechanism? - ANSWER Projection After being told that he has lung cancer, the patient offers to stop smoking immediately. He is in which stage of grief according to Kubler-Ross? - ANSWER Bargaining Which of the following is not an appropriate method of communication to someone who is hearing impaired? - ANSWER Speaking especially loudly Which of the following is an external barrier to communication? - ANSWER Weather According to Erikson's psychosocial stages of development, when does the conflict identity vs. role confusion occur? - ANSWER Adolescence Being able to relate personal experiences to a particular situation displays which of the following types of understanding? - ANSWER Reflection What is the term for making a note indicating that a paper is in another file? - ANSWER Cross-reference What is the term for a complete list of items currently in the office? - ANSWER Inventory All of the following are ways to prevent identity theft except? - ANSWER Use the same password for all financial accounts. A patient needs a referral to a specialist. Prior to referring the patient, which piece of information should be reviewed? - ANSWER Insurance. What is the term for when a patient requests that their health benefit payments be made directly to a designated person or facility? - ANSWER Assignment of benefits. Which of the following things should an office appointment calendar include? - ANSWER Name, date, length of appointment. What is the term for a statement sent by a health insurance company to their clients explaining what medical services were paid for on their behalf? - ANSWER Explanation of benefits. What is the term for the amount of money an insured client has to pay before the insurance company will pay for a claim? - ANSWER Deductible What is the term for the amount of money a client must pay every time a medical service is rendered? - ANSWER Copay A patient comes to the office angrily complaining that the office did not notify her about her lab results. Which of the following is an appropriate course of action? - ANSWER Make a note of the complaint and call the physician Which of the following is the most important to ask a patient prior to a blood draw? - ANSWER Did you eat or drink anything today? When answering an office phone call, which of the following pieces of information should be given? - ANSWER Your name, the name of the office, and the name of the physician. What is the term for assigning various tasks to those less senior? - ANSWER Delegation. Which of the following is not a reason to terminate a patient-physician relationship? - ANSWER The patient has a significant cognitive disability. Which of the following is the most appropriate-sized needle to use for a routine venipuncture? - ANSWER 20-gauge needle. What is the term for assessing and treating patients by the severity of their illnesses? - ANSWER Triage. Which of the following types of insurance plans require referrals from a primary care physician and will typically not provide coverage for providers out of network? - ANSWER HMO. Which of the following terms refer to money owed to the physician by a patient? - ANSWER Accounts receivable. Which of the following do not contribute to work-related injuries? - ANSWER Adjustable equipment. A medical assistant accidentally sticks her finger with a needle after drawing blood. What is the next most appropriate step? - ANSWER Fill out an incident report. Once a doctor decides to terminate a patient relationship, which of the following is not required? - ANSWER A letter from the American Medical Association to the patient. Which of the following would not be considered a valid petty cash purchase? - ANSWER Nail polish. Which of the following is used as a part of United States Medicare reimbursement formula for physician services? - ANSWER Relative value unit (RVU). Which of the following most accurately describes an exclusive provider organization? - ANSWER No referrals needed to see a specialist. Which of the following is the most appropriate step to be taken if a patient has not paid his bill in 90 days? - ANSWER Send bill to collection agency. Which of the following is the most appropriate definition of Medicaid? - ANSWER Healthcare program for those with limited financial means. What is the purpose of relative value unit (RVU)? - ANSWER Used to help determine productivity. What is the purpose of medical waiver? - ANSWER Releases a person or facility from medical liability. Which of the following is the most appropriate definition of a preferred provider organization (PPO)? - ANSWER Higher out of pocket costs but greater flexibility. What is a waiver of liability? - ANSWER A notice that a service may not be covered by Medicare. Which of the following is the most current standard diagnostic tool to classify medical conditions into codes for the purpose of billing and reimbursement? - ANSWER ICD-10. Which of the following is not a managed care organization? - ANSWER CEO. Which of the following is not an appropriate way to manage a petty cash account? - ANSWER Replenish once there are no more funds. What is the term for money owed by a company to its creditors? - ANSWER Accounts payable. What is the purpose of the diagnosis-related group (DRG) system? - ANSWER Helps determine reimbursement. What is the term for the breakdown of the cost for services rendered after a visit to a clinic, lab, or hospital? - ANSWER Itemized statement. Which of the following levels of Maslow's theory of human behavior need to be fulfilled first? - ANSWER Physiological A person who repeatedly loses track of time after experiencing a traumatic event is likely undergoing which form of denial? - ANSWER Disassociation A patient is given the diagnosis of metastatic breast cancer and subsequently becomes sullen and solitary. She is in which stage of grief, according to Kubler-Ross? - ANSWER Depression According to Erikson's psychosocial stages of development, what basic conflict do children face in elementary school? - ANSWER Industry vs. inferiority Which of the following nonverbal cues display anger? - ANSWER Rigid posture, standing in close proximity, sudden movements/gestures. Which of the following milestones would not be expected of a 5-year-old? - ANSWER Follow 5 commands in a row. According to Erikson's psychosocial stages of development, which of the following people would be facing the conflict of initiative vs. guilt? - ANSWER 6-year-old A patient who is chronically homeless may have difficulties effectively communicating because of which of the following internal barriers? - ANSWER Hunger At what age would the average baby begin to crawl? - ANSWER 9 months According to Maslow's theory of human behavior, if an individual is seeking feelings of security, stability and freedom of feat, what level of needs are they attempting to satisfy? - ANSWER Safety A teenager who begins wetting the bed after through a traumatic experience is likely undergoing which form of denial? - ANSWER Regression Which of the following is an open-ended question? - ANSWER How did that make you feel? What is the appropriate age to initiate toilet training for the average child? - ANSWER 2 years According to Erikson's psychosocial stages of development, which of the following people would be facing the conflict of generativity vs. stagnation? - ANSWER 45-year-old A person with a substance abuse problem who argues that she is still effective in her position at work displays which forms of denial? - ANSWER Denial Being able to explain something to someone else using simpler terms displays which of the following types of understanding? - ANSWER Restatement When speaking to someone with an intellectual disability, which of the following is not helpful in conveying the message? - ANSWER Limit eye contact When taking a telephone message regarding an urgent matter, which pieces of information are most pertinent to obtain? - ANSWER Name, phone number, issue. After witnessing his wife die of a heart attack, a husband blames her employer for her stressful job. The husband is in which of the following stages of grief according to Kubler-Ross? - ANSWER Anger Which of the following nonverbal cues display empathy? - ANSWER Relaxed posture, low voice, consistent eye contact. A person nearby appears to be choking and having difficulty breathing. Which of the following is the initial step of care? - ANSWER Ask the person if they are OK. Which of the following patient's need should be addressed first? - ANSWER 65-year-old woman with chest and left arm pain. What is another term for advance directive? - ANSWER Living will Which of the following is not part of nonverbal communication? - ANSWER Tone of voice. In which situation would a durable power of attorney be allowed to make medical decisions for the patient? - ANSWER The patient is in a coma. A coworker has been spotted throwing someone's medical record in the trash can in the break room. Which of the following is not an appropriate course of action? - ANSWER Ignore the coworker's actions. Which of the following statements is not true regarding the Americans with Disabilities Act? - ANSWER It applies only to schools and businesses. Which of the following patient's needs should be addressed last? - ANSWER 45-year-old with a broken wrist. A doctor who accidentally amputates the wrong limb during a surgery would be guilty of which of the following? - ANSWER Negligence Which of the following would be overseen by the Drug Enforcement Administration (DEA)? - ANSWER Narcotics Which of the following is a direct question? - ANSWER Did you take your medication today? What is legally required prior to operating on a patient? - ANSWER Informed consent Which of the following is not a function of the Centers for Disease Control and Prevention (CDC)? - ANSWER Regulating and supervising food and medication safety. Which of the following is not true regarding mental health records? - ANSWER The practitioner is allowed to notify the person's employer. All of the following pieces of information are considered individually identifiable health information except: - ANSWER diagnosis What is the medical term for infection of the gallbladder? - ANSWER Cholecystitis Which of the following resting heart rates signifies tachycardia? - ANSWER 120. A young woman who was unhappy with her physician's care decided to seek revenge by submitting a false accusation that he molested her during a physical exam to a local newspaper. What type of crime did she commit? - ANSWER Libel. HIPPA (Health Insurance Portability and Accountability Act) regulations apply to which of the following? - ANSWER All employees of a healthcare facility. A medical assistant receives a call from a patient who is upset about a letter they received from their third-party payer denying a claim. Which of the following statements should the assistant make? - ANSWER "Let's see if there is something we can do on our end. I'll ask our claims specialist to review the claim." Which of the following procedures should a medical assistant schedule for a patient who requires a kidney stone to be removed? - ANSWER Nephrolithotomy Which of the following is the minimum temperature for an autoclave to sterilize instruments? - ANSWER 121.1° C (250° F) Which of the following clinical roles identifies patient needs and barriers, assists with coordination of care, and assists patients with finding community resources? - ANSWER Patient navigators A medical assistant should identify that which of the following is the term used to describe the aseptic technique that involves killing pathogens or rendering them inactive? - ANSWER Disinfection A medical assistant is measuring a patient's weight in pounds. Which of the following actions should the assistant take to convert the measurement into kilograms? - ANSWER Divide the weight by 2.2 Which of the following EKG artifacts is caused by a disconnected electrode and results in the tracing going into the margins of the paper? - ANSWER Interrupted baseline A medical assistant is preparing a preschooler for a physical. Which of the following therapeutic communication techniques should the assistant use when establishing rapport with the child? - ANSWER Maintain eye contact A medical assistant is assisting with a scratch test for a pediatric patient. The assistant should identify that which of the following statements describes the scratch test? - ANSWER Several allergies can be identified at one time Which of the following is the proper time period for the collection of a newborn screening card? - ANSWER Within 24 to 48 hr after birth A medical assistant is viewing a patient's medical record to determine which diagnosis and procedure codes should be used for billing purposes. Which of the following describes this process? - ANSWER Abstracting After a patient leaves an examination room, which of the following actions should a medical assistant take to prepare the examination table for the next patient? - ANSWER Roll up the disposable paper on the table tightly and quickly. Which of the following pieces of equipment is used for removing cancers of the skin? - ANSWER Cyroprobe A medical assistant is checking a patient's hearing using the Weber test. Which of the following actions should the assistant take? - ANSWER Ask the patient if they hear the vibration louder in one ear than the other. Which of the following sexually transmitted infections (STIs) is bacterial? - ANSWER Gonorrhea According to the CDC, which of the following immunizations is recommended to be administered every 10 years? - ANSWER Tetanus and diphtheria A medical assistant is assisting a provider with the repair of a laceration on a patient's head. The provider's prescription for the procedure includes an injection of 10 mL of lidocaine with epinephrine. The assistant should recognize that which of the following is the purpose of epinephrine in the local anesthetic? - ANSWER To reduce bleeding at the site A medical assistant is filling out an incident report following exposure to a patient's blood. Which of the following actions should the assistant take? - ANSWER Document witness statements in the incident report. When coding with the ICD-10-CM, where should the medical assistant begin the process of looking up a diagnosis code for breast cancer? - ANSWER The alphabetic index Which of the following is a commonly misused word or phrase in written communication to a patient? - ANSWER Suppose to A medical assistant is preparing for a patient's upcoming virtual visit. Which of the following actions should the assistant take? - ANSWER Ensure the appropriate release forms are completed by the patient prior to the visit. A patient has fallen and has a bone protruding through the skin. This injury is an example of which of the following types of fractures? - ANSWER Compound A medical assistant is preparing to store medications. Which of the following information is true regarding the storage of medications? - ANSWER Controlled substances should be stored in a location that is different from regular medications. Which of the following actions should a medical assistant take when communicating with a patient? - ANSWER Use a neutral tone Which of the following positions is appropriate for a pelvic examination? - ANSWER Lithotomy A medical assistant provides preprocedural instructions to a patient that may require IV contrast and nothing by mouth for 4 to 6 hr. For which of the following diagnostic procedures are these instructions intended? - ANSWER Computed tomography (CT) scan A medical assistant is preparing a patient to transition care to an oncologist due to a recent cancer diagnosis. Which of the following is a personal factor that could potentially influence a patient's perception of their diagnosis? - ANSWER Age When removing sutures, why is it important for a medical assistant to place the removed sutures on a gauze pad? - ANSWER To determine the number of sutures removed Which of the following procedures requires verbal consent? - ANSWER Venipuncture A medical assistant is collecting multiple blood samples from a patient. Which of the following vacuum tubes should the assistant fill first? - ANSWER Yellow (blood culture) Which of the following sections of the health history contains the patient's identifiers, such as the patient's full name and date of birth? - ANSWER Personal data When assisting a provider with a vaginal examination and Papanicolaou (Pap) test, a medical assistant should identify that which of the following instruments is necessary? - ANSWER Cytobrush A medical assistant is providing instructions to a patient about how to take an extended-release medication orally. Which of the following patient statements indicates a need for further teaching? - ANSWER "I can crush or chew the pill if it is too hard for me to swallow." A medical assistant notices that the medical office is not providing personal protective equipment (PPE) for staff. Which of the following regulatory agencies should the assistant contact? - ANSWER OSHA A medical assistant is documenting in a patient's medical record. Which of the following should the assistant use to notate a patient's statement in their own words? - ANSWER Quotation marks When utilizing an electronic health record (EHR) system for printing computer-generated labels for specimens, which of the following should the medical assistant manually write on the specimen once a venipuncture is completed? - ANSWER Time and assistant's initials Which of the following organs filters the blood and forms urine? - ANSWER KidneyS A medical assistant is speaking with a patient who recently received a terminal diagnosis. The patient states, "I regret not taking better care of myself. Now, I won't be able to accomplish what I wanted to do with my life." The assistant should identify that the patient is in which of the following stages of grief? - ANSWER Depression Which of the following guidelines should a medical assistant follow when handling other potentially infectious materials (OPIMs)? - ANSWER Clean up spills from OPIMs using a disinfectant. A medical assistant is classifying services that a patient requires. The assistant should identify which of the following as an ancillary diagnostic service? - ANSWER Pathology A medical assistant is preparing a sterile field for a minor surgery. Which of the following should the assistant identify as a potential contamination? - ANSWER Touching the inside of the sterile pack Which of the following body systems work together to control and maintain homeostasis? - ANSWER Endocrine and nervous system A medical assistant is preparing an examination room for a wellness screening. Which of the following actions should the assistant take to ensure the safety of the patient? - ANSWER Remove clutter from the examination room. A medical assistant provides a family member confidential information about a patient without checking the release of information form. Which of the following acts does this action violate? - ANSWER Health Insurance Portability and Accountability Act (HIPAA). Which of the following is a component of a patient's health record and represents the foundation and starting point of all patient-provider contacts? - ANSWER Complete medical history Which of the following tests is granted waived status under Clinical Laboratory Improvement Amendments (CLIA)? - ANSWER Rapid strep test The National Childhood Vaccine Injury Act of 1988 requires which of the following information about the immunization be documented in a pediatric patient's permanent medical record? - ANSWER Lot number of the vaccine A medical assistant is preparing to perform a routine venipuncture. Prior to performing the venipuncture, which of the following information should the assistant obtain to verify the patient's identity? - ANSWER Patient's full name A medical assistant is ensuring that documentation of preventative maintenance and screenings is included in the electronic health record (EHR) of a female patient who is 70 years old. The assistant should identify that which of the following screenings is performed every 2 years for females who are 65 years and older and should be documented in the patient's EHR? - ANSWER Bone density A medical assistant is attempting to locate the best available vein for a venipuncture. Which of the following actions should the assistant take to feel a vein bounce? - ANSWER Palpate the area A provider asks a medical assistant to reinforce teaching with a patient about their new diagnosis. Which of the following actions should the assistant take? - ANSWER Document the patient's response to the teaching. Which of the following stages of the communication cycle involves translating a message based on subjective perceptions or personal factors? - ANSWER Receiver decoding the message A medical assistant is performing a venipuncture. For which of the following amounts of time should the assistant observe the site after releasing pressure and applying a bandage to ensure there is no leakage? - ANSWER 5 to 10 seconds A patient sprained their wrist and had an ACE wrap placed. The physician billed for a splint placement. What is the name of this fraudulent practice? - ANSWER Upcoding. Which of the following situations would likely result in a bundled payment? - ANSWER Undergoing a cholecystectomy. Which of the following is not a safety precaution when drawing blood? - ANSWER Cleaning the syringe for future use. Which of the following best describes competence? - ANSWER Performing a task efficiently. Which of the following is not a HIPAA violation? - ANSWER Sending a patient's records to their primary care doctor's office. What is the healthcare program used by the United States military? - ANSWER Tricare. What is an example of a conflict of interest? - ANSWER Accepting baseball tickets from a drug representative. Which of the following Healthcare Common Procedures Coding System (HCPCS) levels includes ambulance, durable medical equipment, prosthetics, orthotics and supplies when used in a physician's office? - ANSWER II. When is it appropriate to discuss a patient's case on social media? - ANSWER It is never appropriate to discuss a patient on social media. A doctor changes the medical procedure a patient received in order to obtain a higher reimbursement from the health insurance company. What is this practice called? - ANSWER Upcoding. What is the name for a network security system that monitors and controls the incoming and outgoing network traffic to prevent unauthorized users from accessing information? - ANSWER Firewall. A medical assistant is preparing a patient who has psoriasis to be examined by the provider. When inspecting the patient's skin lesions, the assistant should expect to observe which of the following characteristics? - ANSWER Silvery, scaly A medical assistant should identify that which of the following pieces of equipment must be disinfected before and after use? - ANSWER Nasal specula A medical assistant is evaluating red blood cells (RBCs) microscopically. The assistant should identify that which of the following refers to an enlarged RBC? - ANSWER Macrocytic A medical assistant is reinforcing teaching about medication administration at home with a patient. Which of the following statements should the assistant make regarding disposal of used needles? - ANSWER "Dispose of the used needles in a biohazard sharps container." A medical assistant is performing a credit adjustment on a patient account. At which of the following times should the assistant post the adjustment to the patient ledger? - ANSWER At the same time the payment is posted Which of the following areas of coaching involves the medical assistant instructing patients about procedure follow-up and home care? - ANSWER Treatment plans A medical assistant is caring for an infant who weighs 15 kg. How many pounds does the infant weigh? - ANSWER 33 lb Another provider requests the records of an established patient in the provider's office. Which of the following individuals has the right to release this information? - ANSWER The patient A medical assistant is using a scale with a height bar to measure a patient's height. Which of the following actions should the assistant take? - ANSWER Lower the horizontal bar gently so that it rests on the top of the patient's head A medical assistant is administering a medication to a patient. Following administration, the patient experiences shortness of breath, dizziness, and throat tightening. The assistant should identify that the patient is likely experiencing which of the following? - ANSWER Anaphylactic shock Which of the following terms refers to muscle pain? - ANSWER Myalgia A medical assistant is obtaining a blood sample from an infant. Which of the following methods should the assistant use to obtain the sample? - ANSWER Capillary puncture A medical assistant is preparing to perform an EKG test for a patient. In which of the following locations should the assistant place the leg electrodes? - ANSWER Just above the ankles A medical assistant is performing a patient intake. The patient states, "I eat once a day and exercise four times a day, but I still feel overweight." The assistant should identify that this statement by the patient describes which of the following conditions? - ANSWER Anorexia nervosa A medical assistant is documenting in a patient's medical record after performing cardiopulmonary resuscitation. The assistant should identify that which of the following acronyms is used to indicate cardiopulmonary resuscitation? - ANSWER CPR Which of the following ensures health care professionals uphold and respect a patient's choice regarding their medical care? - ANSWER Patient's Bill of Rights What artery is most commonly used when taking blood pressure? - ANSWER Brachial. Which of the following refers to the same side of the body? - ANSWER Ipsilateral. What is the name of the sounds heard during measurement of a manual blood pressure? - ANSWER Korotkoff. What information is not included in the history of present illness section of a medical chart? - ANSWER Physical exam. What is the largest organ in the human body? - ANSWER Skin. Which artery is normally palpated in the wrist to take a pulse? - ANSWER Radial. What is the most accurate measurement of body temperature? - ANSWER Rectal. What piece of equipment is used for measuring blood pressure? - ANSWER Sphygmomanometer. What organ system is responsible for reabsorbing nutrients and excreting waste? - ANSWER Urinary. What piece of equipment measures oxygen saturation? - ANSWER Pulse oximeter. Which of the following would be placed in an autoclave? - ANSWER Scalpel. What organ system is responsible for taking in oxygen and excreting carbon dioxide? - ANSWER Cardiopulmonary. What does the term cruris refer to? - ANSWER Groin. Which of the following drugs should never be taken while pregnant? - ANSWER Category X. Which of the following labs may be ordered to help diagnose diabetes? - ANSWER HbA1c Morphine is used to treat which of the following? - ANSWER Pain. Which instrument is used to examine ears? - ANSWER Otoscope A patient with low hemoglobin has which condition? - ANSWER Anemia. A patient with a blood sugar of 36 mg/dL has which condition? - ANSWER Hypoglycemia. A patient with rapid respiratory rate has which condition? - ANSWER Tachypnea. An adipocyte is what type of cell? - ANSWER Fat. Which of the following is the term for abnormally large breasts in men? - ANSWER Gynecomastia. A patient who has stopped menstruating has which condition? - ANSWER Amenorrhea What does the prefix exo- refer to? - ANSWER Outside. A patient with difficulty swallowing has which condition? - ANSWER Dysphagia. An osteoblast is what type of cell? - ANSWER Bone. The trachea splits into which two structures? - ANSWER Bronchi. What is the medical term for inflamed or infected appendix? - ANSWER Appendicitis. Which of the following procedures does not have to be done in the operating room? - ANSWER Staple repair of a head laceration. What structure separates the brain into the right and left sides? - ANSWER Corpus callosum. What procedures can evaluate the large intestine? - ANSWER Colonoscopy Where can a meniscus found? - ANSWER Knee What is the chemical symbol for sodium? - ANSWER Na. Which of the following is a specialist who would treat hypothyroidism? - ANSWER Endocrinologist. Which condition refers to blood coming from the ear? - ANSWER Otorrhagia. A patient with renal failure will likely need what procedure? - ANSWER Hemodialysis. What structure separates the heart into the right and left sides? - ANSWER Septum. A patient with brain tumor will likely need what type of specialist? - ANSWER Neurosurgeon. What is the name of the procedure for removal of a breast? - ANSWER Mastectomy What is the chemical symbol for potassium? - ANSWER K. Which of the following is not a common sign of a stroke? - ANSWER Rhinorrhea. What is the medical term for heart attack? - ANSWER Myocardial infarction. What structure covers the trachea when a person swallows a bolus of food? - ANSWER Epiglottis. Which of the following is not a common finding in someone with liver failure? - ANSWER Dysuria. A patient with a deviated or "lazy" pupil has what condition? - ANSWER Strabismus. What is the name of the procedure for the removal of a testicle? - ANSWER Orchiectomy. What is the medical term for the condition "pink eye"? - ANSWER Conjunctivitis A patient with no heartbeat has which condition? - ANSWER Asystole. In which of the following structures is cartilage not present? - ANSWER Bladder. Which of the following best describes miosis? - ANSWER Constriction of the pupil. Which of the following is not a sign of a myocardial infarction? - ANSWER Vision loss. Which of the following best describes an abscess? - ANSWER Collection of pus. Which of the following is an aggressive malignant skin cancer? - ANSWER Melanoma. A patient with broken patella will likely need what type of specialist? - ANSWER Orthopedist. A patient with arthritis due to excessive uric acid has which condition? - ANSWER Gout. What is the name of the procedure for the removal of the foreskin on the penis? - ANSWER Circumcision. Which of the following structures is not found as a pair? - ANSWER Thyroid. Which of the following best describes a meniscus? - ANSWER A piece of cartilage between the femur and the tibia. Which of the following organs is primarily responsible for the development of diabetes? - ANSWER Pancreas. A patient with diverticulosis will likely need what type of specialist? - ANSWER Gastroenterologist. What is the medical term for presence of a kidney stone? - ANSWER Nephrolithiasis. Which of the following best describes hepatitis? - ANSWER Infection of the liver. What does the suffix "-pexy" mean? - ANSWER To affix something. A patient with calcium deposits on the lens of the eye has which condition? - ANSWER Cataracts. Which of the following best describes cholelithiasis? - ANSWER The presence of stones. Which of the following best describes the suffix -rrhagia? - ANSWER Hemorrhage. A patient with atrial fibrillation will likely need what type of specialist? - ANSWER Cardiologist. What is the medical term for low urine output? - ANSWER Oliguria. Which of the following best describes sickle cell anemia? - ANSWER Abnormally shaped red blood cells. A patient with a blood pressure of 165/81 mm Hg has what condition? - ANSWER Hypertension. What does the term acetabulum refer to? - ANSWER Hip socket. A patient with excessive fatty deposits in their arteries has which condition? - ANSWER Atherosclerosis. A patient with schizophrenia will likely need what type of specialist? - ANSWER Psychiatrist. A CMA should use a ladder or step stool when reaching for items that are more than how many inches overhead? - ANSWER 20 An emancipated minor comes in for treatment. The minor's parent calls to ask for information about the minor's condition. What is the correct response? - ANSWER Provide no information. In which of the following parts of the intestinal tract does most absorption of nutrients occur? - ANSWER Jejunum Which of the following is an example of an open-ended/exploratory question? - ANSWER "Can you describe you pain to me?" Which of the following should be done after a syringe is filled with medication for a Z-track injection? - ANSWER Change the needle. The Advance Beneficiary Notice of Noncoverage (ABN) form should be given to patients with which type of insurance or payment? - ANSWER Original Medicare Which of the following is an example of objective data when documenting? - ANSWER Patient is unable to recall his or her birthdate or home address. Which of the following is not a conflict of interest? - ANSWER Volunteering at a local homeless shelter. Which of the following terms refers to the posterior aspect of the body? - ANSWER Dorsal. What organism needs a host in order to survive? - ANSWER Parasite Where is the liver in relation to the bladder? - ANSWER Superior What is the best way to prevent the spread of infection? - ANSWER Hand washing All of the following diseases can be transmitted in the air except: - ANSWER HIV Which of the following refers to the anterior aspect of the body? - ANSWER Ventral. Where is the pelvis in relation to the sternum? - ANSWER Inferior. Where are the ribs in relation to the heart? - ANSWER Anterior. In which of the following situations should a patient not receive a medical bill? - ANSWER A patient fell down the stairs at work.