NHA CCMA Exam Practice Test 1 (2026/2027) | Actual Exam-Style Questions with Verified Answers, Correct Solutions, and Detailed Rationales | Achieve 100% Accuracy

NHA CCMA Exam Practice Test 1 (2026/2027) | Actual Exam-Style Questions with Verified Answers, Correct Solutions, and Detailed Rationales | Achieve 100% Accuracy 1. CELL STRUCTURES IS THE SOURCE OF ENERGY FOR A CELL? - ANSWER MITOCHONDIRA 2. A MA IS TESTING A PATIENT'S VISUAL ACUITY USING A SNELLEN CHART. WHICH ACTIONS SHOULD MA TAKE? - ANSWER MAKE SURE THE PATIENT DOES NOT LEAN FOWARD DURING THE TEST. 3. DURING A ROUTINE VENIPUNCTURE. THE PATIENT BECOMES PALE & DIAPHORETIC. WHAT CONDITION IS MOST LIKELY TO OCCUR IN THIS PATIENT? - ANSWER SYNCOPE 4. A PATIENT CALLS THE CLINIC TO CANCEL A POSTOPERATIVE APPOINTMENT & STATES THAT SHE WILL RESCHEDULE AT A LATER DATE. FOR WHICH FOLLOWING REASONS SHOULD MA DOCUMENT THIS INFORMATION ON THE PATIENT'S CHART? - ANSWER TO PROVE THAT THE OFFICE WAS NOT NEGLIGENT 5. WHEN COMPLETING DOCUMENTATION IN A PATIENT'S PAPER MEDICAL RECORD, A MA REALIZES SHE MADE AN ERROR. WHICH ACTIONS SHOULD MA TAKE? - ANSWER DRAW A LINE THROUGH THE ERROR & INITIAL IT 6. WHICH ITEMS INCLUDED ON THE CMS-1500 CLAIM FORM SHOULD A MA RECOGNIZE AS INDICATING THE MEDICAL NECESSITY OF A PROCEDURE? - ANSWER DIAGNOSIS CODE 7. WHICH TECHNIQUES SHOULD A MA USE TO CONFIRM A PATIENT'S UNDERSTANDING OF INSULIN ADMINISTRATION? - ANSWER OBSERVE THE PATIENT AS SHE PERFORMS A SELF-DEMONSTRATION 8. A MA IS PREPARING A COMMUNITY RESOURCE LIBRARY. WHICH ACTIONS SHOULD MA TAKE 1ST? - ANSWER COMPILE A LIST OF LOCAL COMMUNITY AGENCIES 9. A MA is disposing of the syringe and needle she used to inject a seasonal influenza vaccine Which of the following actions should the assistant take? - ANSWER DROP THE SYRINGE, NEEDLE FIRST, INTO THE BIOHAZARDS SHARP CONTAINER 10. A MA IS PREPARING A PATIENT WHO HAS PSORIASIS TO BE EXAMINED BY THE PROVIDER. WHEN INSPECTING THE PATIENT'S SKIN LESIONS, THE MA SHOULD EXPECT TO OBSERVE WHICH OF THE FOLLOWING CHARACTERISTICS? - ANSWER SILVERY, SCALY 11. A MA RECEIVES A DENIAL OF PAYMENT FOR A PATIENT'S CHOLECYSTECTOMY. THE REASON STATED IS "NONCOVERED SERVICES." IF THIS PROCEDURE WAS DEEMED EMERGENT BY THE PROVIDER. WHICH ACTIONS SHOULD MA TAKE? - ANSWER INSTRUCT THE PATIENT TO CONTACT THE INSURER ABOUT THE DENIAL OF PAYMENT 12. WHICH ACTION SHOULD MA TAKE TO VERIFY THE QUALITY OF VENIPUNCTURE SUPPLIES BEFORE BEGINNING A BLOOD DRAW? - ANSWER INSPECT THE INTEGRITY OF THE NEEDLE'S SEAL 13. WHICH INSTRUCTIONS SHOULD MA GIVE TO A PATIENT WHEN ADMINISTERING AN ENTERIC-COATED TABLET? - ANSWER SWALLOW THE TABLET WHOLE WITH GLASS OF WATER 14. A MA IS COLLECTING A HEALTH HISTORY FROM AN OLDER ADULT PATIENT WHO EXHIBITS MODERATE HEARING LOSS. WHICH ACTION SHOULD MA TAKE? - ANSWER REMAIN WITHIN THE PATIENT'S VIEW TO ALLOW LIP-READING 15. A MA IS ASSISTING WITH THE PHYSICAL EXAMINATION OF A PATIENT WHO HAS SCABIES. BESIDES GLOVES. WHICH PIECES OF PERSONAL PROTECTIVE EQUIPMENT SHOULD THE MA WEAR? - ANSWER GOWN 16. A MA NEEDS TO REMOVE ALL LIVING MICRO-ORGANISMS FROM A CONTAMINED TOWEL CLAMP. WHICH METHODS SHOULD THE MA USE TO CLEANSE THIS INSTRUMENT? - ANSWER STERILIZATION 17. A MA RECEIVES A CHEMICAL SPLASH IN HER EYES. WHICH ACTIONS SHOULD MA TAKE 1ST? - ANSWER FLUSH THE EYES WITH TEPID WATER 18. WHICH SHOULD MA IDENTIFY AS THE PURPOSE OF A CATEGORY II CODE IN PROCEDURAL CODING ? - ANSWER TRACKS PROVIDER PERFORMANCE MEASURES 19. A MA IS REVIEWING A PATIENT'S MEDICAL HISTORY PIOR TO THE PATIENT'S APPOINTMENT. WHICH LABORATORY RESULTS INDICATES THE NEED TO SCHEDULE AN EXTENSION OF THE CURRENT VISIT? - ANSWER FASTING BLOOD GLUCOSE 168 mg/dL 20. WHICH OF THE FOLLOWING MEDICAL RECORD DOCUMENTATION TEMPLATES IS ORGANIZED BY THE ENTITY THAT SUPPLIED THE DATA - ANSWER SOURCE ORIENTED 21. WHICH OF THE FOLLOWING TYPES OF APPOINTMENT SYSTEMS ALLOW FLEXIBILITY TO ALLOW FOR THE MOST CONSISTENT PATIENT FLOW - ANSWER WAVE SCHEDULING 22. A MEDICAL ASSISTANT IS PREPARING TO COLLECT A PATIENTS TEMPERATURE VIA THE TYMPANIC MEMBRANE. IN WHICH OF FOLLOWING LOCATION SHOULD THE ASSISTANT PLACE THE THERMOMETER - ANSWER IN THE EAR 23. WHICH OF THE FOLLOWING EKG ARTIFACTS IS CAUSED BY A DISCONNECTED ELECTRODE AND RESULTS IN THE TRACING GOING INTO THE MARGINS OF THE PAPER - ANSWER INTERRUPTED BASELINE 24. A MEDICAL ASSISTANT IS PREPARING A PATIENT WHO HAS PSORIASIS TO BE EXAMINED BY THE PROVIDER. WHEN INSPECTING THE PATIENTS SKIN LESIONS, THE ASSISTANT SHOULD EXPECT TO OBSERVE WHICH OF THE FOLLOWING CHARACTERISTICS - ANSWER SILVERY, SCALY 25. WHICH OF THE FOLLOWING ACTIONS SHOULD A MEDICAL ASSISTANT TAKE TO VERIFY THE QUALITY OF VENIPUNCTURE SUPPLIES BEOFRE BEGINNING A BLOOD DRAW? - ANSWER INSPECT THE INTEGRITY OF THE NEEDLES SEAL 26. WHICH OF THE FOLLOWING GROUPS OF EKG LEADS ARE BIPOLAR - ANSWER LEADS I,II, AND III 27. A MEDICAL ASSISTANT SHOULD FOLLOW CHAIN OF CUSTODY GUIDELINES FOR WHICH OF THE FOLLOWING TYPES OF LABORATORY RESULTS? - ANSWER PARENTAGE TESTING 28. IN WHICH OF TH FOLLOWING LOCATIONS SHOULD A MEDICAL ASSISTANT PLACE THE ELECTRODE FOR LEAD V4 - ANSWER THE FIFTH INTERCOSTAL SPACE , LEFT MIDCLAVICULAR LINE 29. A PATIENT ARRIVES AT THE CLINIC WITH A TICK BITE ON HIS LEG. THE PROVIDER ASKS THE MEDICAL ASSISTANT TO HELP REMOVE THE TICK. WHICH OF THE FOLLOWING ACTIONS SHOUD THE ASSISTANT TAKE - ANSWER USE TWEEZER TO PULL THE TICK AWAY FROM THE SKIN SLOWLY 30. THE PRIMARY CODE IN THE CPT CODING SYSTEM CONSISTS OF HOW MANY DIGITS - ANSWER FIVE DIGITS 31. A MEDICAL ASSISTANT IS ASSISTING A PATIENT WHO IS OBESE WITH AN INSULIN INJECTION. WHICH OF THE FOLLOWING IS THE CORRECT ANGLE FOR THIS PATIENTS INJECTION - ANSWER 90 DEGREES 32. A MEDICAL ASSISTANT IS REPORTING A PATIENT FALL THAT OCCURRED IN THE FRONT LOBBY OF THE CLINIC. WHAT IS THE PURPOSE OF THE ASSISTANT PREPARING AN INCIDENT REPORT - ANSWER TO AVOID FUTURE REOCCURANCES 33. A MEDICAL ASSISTANT IS PREPARING A PATIENT FOR A PROCEDURE TO HAVE A MOLE EXCISED. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE - ANSWER CLENSE THE SITE WITH SURGICAL SOAP AND AN ANTISEPTIC 34. WHICH OF THE FOLLOWING STEPS FOR A FINGERSTICK SHOULD A MEDICAL ASSISTANT COMPLETE FIRST - ANSWER CONFIRM THE CORRECT IDENTITY OF THE PATIENT 35. WHEN ASSIGNING A CPT CODE,W HICH OF THE FOLLOWING IS THE PURPOSE OF A MODIFIER - ANSWER PROVIDES ADDITIONAL INFORMATION OR CIRCUMSTANCES FOR THE PROCEDURE 36. A MEDICAL ASSISTANT IS PREPARING STERILIZATION FOR HEMOSTATS BEOFRE AN INVASIVE PROCEDURE. WHICH OF THE FOLLOWING TECHNIQUES SHOULD THE ASSISTANT USE - ANSWER AUTOCLAVE 37. WHEN PREPARING A PATIENT FOR HOLTER MONITORING, WHICH OF THE FOLLOWING ACTIONS SHOULD THE MEDICAL ASSISTANT TAKE? - ANSWER VIGOROUSLY DY THE PATIENTS SKIN PRIOR TO ELECTRODE PLACEMENT 38. WHICH OF THE FOLLOWING TASKS IS WITHIN THE SCOPE OF PRACTICE FOR A MEDICAL ASSISTANT IN A CLINICAL SETTING? - ANSWER REMOVING SUTURES FROM A HEALING LACERATION 39. A MEDICAL ASSISTANT RECEIVES A PHONE CALL FROM A PARENT OF A CHILD WHO HAS POSSIBLY INGESTED A HOUSEHOLD CLEANER. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE - ANSWER CONTACT THE LOCAL POISON CONTROL CENTER 40. A MEDICAL ASSISTANT DISCOVERS AN UNIDENTIFIEABLE LIQUID ON THE FLOOR OF THE OF THE CLINICS TREATMENT ROOMS. WHICH OF THE FOLLOWING MATERIALS SHOULD THE ASSISTANT USE TO REMOVE AND DISPOSE OF THE LIQUID - ANSWER A CLEAN UP KIT 41. AT WHAT TIME OF DAY WILL A PATIENTS BODY TEMPERATURE BE AT ITS LOWEST - ANSWER IN THE MORNING 42. A MEDICAL ASSISTANT IS PREPARING THE ROOM FOR A PATIENTS GENERAL PHYSICAL EXAMINATION. THE ASSISTANT SHOULD RECOGNIZE THAT WHICH OF THE FOLLOWING INSTRUMENTS SHOULD BE AVAILABLE TO THE PROVIDER FOR THE EXAMINATION - ANSWER OTOSCOPE 43. PRIOR TO A PATIENT FOLLOW UP APPOINTMENT, WHICH OF THE FOLLOWING INFORMATION SHOULD A MEDICAL ASSISTANT REPORT TO THE PROVIDER - ANSWER RECENT LABORATORY RESULTS 44. A MEDICAL ASSISTANT IS REVIEWING THE MEDICAL HISTORY OF A PATIENT WHO COMES IN REGULAR CONTACT WITH COAL AND WOOD DUST. THE ASSISTANT SHOULD RECOGNIZE THAT THIS PATIENT IS AT AN INCREASED RISK FOR DEVELOPING WHICH OF THE FOLLOWING DISORDERS - ANSWER EMPHYSEMA 45. DURING A ROUTINE VENIPUNCTURE, THE PATIENT BECOMES PALE AND DIAPHORETIC. WHAT CONDITION IS LIKELY TO OCCUR IN THIS PATIENT - ANSWER SYNCOPE 46. A FIRST TIME PATIENT IS LATE ARRIVING TO THE OFFICE. WHICH OF THE FOLLOWING ACTIONS SHOULD THE MEDICAL ASSISTANT SAY FIRST - ANSWER HELLO. WELCOME TO OUR OFFICE 47. WHEN PREFORMING A FIRST AID PROCEDURE TO CONTROL BLEEDING OF A WOUND, WHICH OF THE FOLLOWING ACTIONS SHOULD A MEDICAL ASSISTANT TAKE - ANSWER APPLY LAYERS OF STERILE GAUZE 48. A MEDICAL ASSISTANT RECEIVES A CALL FROM A PATIENT WHO IS IRATE ABOUT A LETTER SHE RECEIVED FROM HER INSURANCE CARRIER DENYING A CLAIM. WHICH OF THE FOLLOWING STATEMENTS SHOULD THE MEDICAL ASSISTANT MAKE - ANSWER LETS SEE IF THERE IS SOMETHING WE CAN DO ON OUR END. ILL ASK OUR CLAIMS SPECIALIST TO REVIEW THE CLAIM 49. A MEDICAL ASSISTANT HAS A BLOOD PRESSURE CUFF INFLATED AND PARTIALLY OPENS THE VALVE TO DEFLATE AS HE LISTENS WITH A STETHOSCOPE. WHEN SHOULD HE READ THE DIASTOLIC PRESSURE - ANSWER WHEN THE SOUND DISAPPEARS 50. A MEDICAL ASSISTANT IS CHECKING A PATIENTS HEARING USING THE RINNE TEST. WHICH OF THE FOLLOWING ACTIONS SHOULD THE MEDICAL ASSISTANT TAKE - ANSWER ASK THE PATIENT TO RAISE HIS HAND WHEN HE NO LONGER HEARS ANY SOUND 51. A MEDICAL ASSISTANT IS WITNESSING A PATIENT SIGN AN INFORMED CONSENT FORM. WHICH OF THE FOLLOWING IS THE RESPONSIBILITY OF THE ASSISTANT ACTING AS A WITNESS - ANSWER VALIDATE THE PATIENTS SIGNATURE 52. A MEDICAL ASSISTANT IS REVIEWING A MEDICARE CLAIM DENIAL. THE ASSISTANT DETERMINES THAT THERE ARE CHARGES THAT EXCEED THE USUAL, CUSTOMARY, AND REASONABLE FEES. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE/ - ANSWER ADJUST THE PATIENT ACCOUNT TO REFLECT NO UNPAID CHARGED AND WRITE OFF THE BALANCE 53. A MEDICAL ASSISTANT IS REVIEWING THE PROGRESS NOTES OF A PATIENTS RECORD THAT USES THE SOAP NOTE FORMAT. WHICH OF THE FOLLOWING WOULD THE MEDICAL ASSISTANT FIND IN THE ASSESSMENT SECTION - ANSWER DIAGNOSIS 54. A MEDICAL ASSISTANT IS EXPLAINING A VENIPUNCTURE PROCEDURE TO A PATIENT. WHICH OF THE FOLLOWING STATEMENTS SHOULD THE ASSISTANT MAKE - ANSWER ILL BE COLLECTING A BLOOD SAMPLE FROM YOU TODAY. THERE WILL BE A SMALL STICK IN YOUR ARM 55. A MEDICAL ASSISTANT IS MEASURING THE CIRCUMFERENCE OF AN INFANTS HEAD. WHICH OF THE FOLLOWING ACTIONS SHOULD THE MEDICAL ASSISTANT TAKE - ANSWER PLACE THE ZERO MARK OF THE MEASURING TAPE AGAINST THE INFANTS FOREHEAD 56. A MEDICAL ASSISTANT IS PROVIDING INSTRUCTIONS TO A PATIENT ON HOW TO TAKE AN EXTENDED RELEASE MEDICATION PO. WHICH OF THE FOLLOWING STATEMENTS MADE BY THE PATIENT INDICATES A NEED FOR FURTHER TEACHING. - ANSWER I CAN CRUSH OR CHEW THE PILL IF IT IS TOO HARD FOR ME TO SWALLOW 57. A MEDICAL ASSISTANT IS EDUCATING AN OLDER PATIENT ON WOUND CARE. WHICH OF THE FOLLOWING SHOULD THE ASSISTANT DO TO ENSURE PATIENT UNDERSTANDING. - ANSWER HAVE THE PATIENT REPEAT INFORMATION 58. WHICH OF THE FOLLOWING INFORMATION SHOULD THE MEDICAL ASSISTANT ENTER INTO THE APPOINTMENT CALENDAR WHEN SCHEDULING A PATIENT FOR A SKIN RASH - ANSWER DAYTIME PHONE NUMBER 59. WHICH OF TH FOLLOWING IS OUTSIDE OF A MEDICAL ASSISTANTS SCOPE OF PRACTICE - ANSWER ORDER ADDITIONAL LABORATORY TESTS TO CONFIRM THE PATIENTS CONDITION 60. A MEDICAL ASSISTANT IS REINFORCING TEACHING WITH A PATIENT WHO IS GOING HOME AFTER HAVING EXTENSIVE SUTURING TO A LACERATION. WHICH OF THE FOLLOWING INSTRUCTIONS SHOULD THE ASSISTANT INCLUDE - ANSWER BE SURE TO CALL YOUR PROVIDER IF YOU HAVE A FEVER OVER 100 DEGREES 61. A MEDICAL ASSISTANT IS ASSISTING WITH THE EXAMINATION OF AN OLDER ADULT PATIENT WHO HAS A CURVATURE OF THE THORACIC SPINE. WHICH OF THE FOLLOWING TERMS SHOULD THE ASSISTANT USE WHEN DOCUMENTING THIS FINDING IN THE PATIENTS MEDICAL RECORD - ANSWER KYPHOSIS 62. WHERE SHOULD A MEDICAL ASSISTANT PLACE THE ELECTRODE FOR LEAD V5 - ANSWER ON THE LEFT ANTERIOR AXILLARY LINE, HORIZONTAL TO V4 63. A MEDICAL ASSISTANT IS CARING FOR A PATIENT WHO HAS COME IN CONTACT WITH CONCRETE DEBRIS. UPON INSPECTION OF THE EYE, THE ASSISTANT SEES DEBRIS ON THE SURFACE OF THE SCLERA. WHICH OF THE FOLLOWING ACTIONS SHOUD THE ASSISTANT TAKE - ANSWER IRRIGATE THE EYE STARTING AT THE INNER CANTHUS AND FLOWING TO THE OUTER CANTHUS 64. A MEDICAL ASSISTANT IS PREPARING TO DRAW VENOUS BLOOD SAMPLES. THE ASSISTANT IS REQUIRED BY OSHA REGULATION TO WEAR WHICH OF THE FOLLOWING PEICES IF PERSONAL PROTECTIVE EQUIPMENT WHILE PREFORMING THIS PROCEDURE - ANSWER GLOVES 65. WHICH OF THE FOLLOWING SHOULD A MEDICAL ASSISTANT IDENTIFY AS THE PURPOSE OF CATEGORY II CODE IN PROCEDURAL CODING - ANSWER TRACKS PROVIDER PERFORMANCE MEASURES 66. WHICH OF THE FOLLOWING METHODS IS USED TO NOTIFY A PROVIDER OF THE DENIAL OF A CLAIM BY AN INSURANCE CARRIER - ANSWER REMITTANCE ADVICE 67. WHICH OF THE FOLLOWING ACTIONS SHOULD A MEDICAL ASSISTANT TAKE WHEN PERFORMING ASEPTIC HAND WASHING - ANSWER TURN OFF THE FAUCET WITH A PAPER TOWEL 68. WHICH OF THE FOLLOWING TECHNIQUES SHOULD A MEDICAL ASSISTANT USE WHEN BANDAGING A WOUND - ANSWER WRAP THE WOUND FROM DISTAL TO PROXIMAL 69. A MEDICAL ASSISTANT IS ADMINISTERING A COUGH SYRUP TO A PATIENT. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE - ANSWER VIEW THE MEDICATION CUP AT EYE LEVEL WHEN POURING 70. A PROVIDER ASKS A MEDICAL ASSISTANT TO REINFORCE TEACHING WITH A PATIENT ABOUT HER NEW DIAGNOSIS. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE - ANSWER DOCUMENT THE PATIENTS RESPONSE TO THE TEACHING A MEDICAL ASSISTANT IS MEASURING THE VITAL SIGNS OF AN ADULT PATIENT. THE ASSISTANT SHOULD IDENTIFY WHICH OF THE FOLLOWING BLOOD PRESSURE READINGS AS STAGE 2 HYPERTENSION - ANSWER 150/95 WHICH CELL STRUCTURES IS INSTRUMENTAL IN HELPING THE BODY MOBILIZE & SECRETE MUCUS FROM THE RESPIRATORY TRACT? - ANSWER CILIA WHEN PERFORMING THE PALPATORY METHOD FOR OBTAINING BLOOD PRESSURE, WHICH INDICATES THE LEVEL AT WHICH THE MA SHOULD INFLATE THE CUFF? - ANSWER 30 mm Hg above the radial pulse cessation IN WHICH SCENARIOS SHOULD A MA CHOOSE A CPT MODIFIER? - ANSWER FOR SPECIAL CIRCUMSTANCES APPLIED TO A PROCEDURE PERFORMED BY THE PROVIDER A MA is assisting a provider with an abdominal examination. When the provider palpates the major portion of the liver, the assistant should recognize that he is palpating which of the following abdominal quadrants? - ANSWER RIGHT UPPER A MA IS COLLECTING BLOOD SAMPLES TO MEASURE A PATIENT'S CHOLESTEROL LEVELS. WHICH ACTIONS SHOULD THE MA TAKE BEFORE COLLECTING THE PATIENT'S BLOOD? - ANSWER MAKE SURE THE PATIENT DID NOT EAT ANY FOOD FOR THE PAST 12 HOURS A MA HAS JUST RECEIVED A DEROGATORY E-MAIL FROM A DISSATISFIED PATIENT. WHAT ACTION SHOULD THE MA TAKE? - ANSWER PRINT THE E-MAIL AND MAKE NOTES ABOUT TOPICS TO BE ADDRESSED PRIOR TO FORMULATING A RESPONSE WHICH ACTIONS SHOULD THE MA TAKE WHEN OBTAINING THE HEAD CIRCUMFERENCE OF AN INFANT? - ANSWER RECORD THE MEASUREMENT TO THE NEAREST 0.6 cm (1/4 in ) Which routes of administration should a MA use when performing a tuberculin skin test? - ANSWER INTRADERMAL A MA in an emergency clinic is admitting several patients. The assistant should recognize that the provider should see which of the following patients first? - ANSWER AN OLDER ADULT PATIENT WHO HAS DIABETES AND HAS A BLOOD PRESSURE OF 80/42 mm Hg A PATIENT REPORTS FEELING DEPRESSED DUE TO THE RECENT LOSS OF A PARTNER. IN WHICH OF THE 5 STAGES OF THE GRIEF PROCESS DOES DEPRESSION PRESENT ITSELF? - ANSWER FOURTH A MA SHOULD UNDERSTAND THAT THE CHAIN OF CUSTODY FORM IS USED FOR WHICH OF THE FOLLOWING? - ANSWER ENSURING THAT A SPECIMEN IS PACKAGED AS DIRECTED TO PROVIDE CULTURALLY COMPETENT CARE, WHICH ACTIONS SHOULD A MA TAKE FIRST WHEN ENCOUNTERING PATIENTS? - ANSWER EXAMINE PERSONAL RELIGIOUS AND CULTURAL VALUES AND BELIEFS TO IDENTIFY ANY BIASES A MA IS APPLYING A TRANSDERMAL PATCH FOR A PATIENT. WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER APPLY THE PATCH TO A HAIRLESS AREA OF THE PATIENT'S SKIN A MA IS SCHEDULING A PATIENT FOR AN OUTPATIENT PROCEDURE. WHICH ACTIONS SHOULD THE MA TAKE FIRST? - ANSWER OBTAIN AN ORAL OR WRITTEN ORDER FROM THE PROVIDER FOR THE PROCEDURE A MA IS PREPARING TO DISPOSE OF BANDAGES THAT HAVE BEEN REMOVED FROM A PATIENT'S OPEN WOUND. PER OSHA GUIDELINES, WHICH ACTIONS SHOULD THE MA PLAN TO TAKE? - ANSWER PLACE THE BANDAGES IN A RED BIOHAZARD BAG A MA WORKS AT AN URGENT CARE CENTER THAT USES OPEN HOURS SCHEDULING. WHICH DESCRIBES THIS FORM OF SCHEDULING? - ANSWER PATIENTS ARRIVE AT THEIR CONVENIENCE AND ARE SEEN ON A FIRST-COME, FIRST-SERVED BASIS WHEN REMOVING SUTURES , WHY IS IT IMPORTANT FOR A MA TO PLACE THE REMOVED SUTURES ON A GAUZE PAD? - ANSWER TO DETERMINE THE NUMBER OF SUTURES REMOVED A PATIENT TELLS A MA THAT HIS PROVIDER'S OFFICE IS INCOMPETENT, AS THERE IS NO IMPROVEMENT IN HIS CONDITION. WHICH IS AN APPROPRIATE RESPONSE FOR THE MA TO MAKE? - ANSWER I THINK THAT YOU FEEL THAT YOUR TREATMENT IS NOT EFFECTIVE A MA receives a call from a patient requesting a refill for fentanyl patches for chronic pain. Which of the following actions should the assistant take? - ANSWER REFER THE PATIENT'S REQUEST TO THE PROVIDER A MA IS PERFORMING A 12-LEAD EKG ON A PATIENT. WHICH ELECTRODES SHOULD THE MA PLACE TO THE LEFT OF THE STERNUM AT THE FOURTH INTERCOSTAL SPACE? - ANSWER V2 A MA is cleaning an examination room after assisting a provider with a biopsy. Which of the following actions should the assistant take? - ANSWER HOLD SHARPS BY THE BLUNT END TO AVOID A NEEDLESTICK INJURY A MA is cleaning countertops and other surfaces after a surgical procedure in a provider's office. Which of the following disinfectants should the assistant use for this purpose? - ANSWER A 1:10 BLEACH AND WATER SOLUTION A PATIENT IS SEEN IN AN URGENT CARE CENTER FOR A LACERATION TO THE LEFT FOOT. THE PROVIDER EVALUATES THE INJURY, DETERMINES SUTURES ARE NOT NEEDED, APPLIES A DRESSING, AND RELEASES THE PATIENT. WHICH LEVELS OF EXAMINATION SHOULD A MA USE FOR THE PROCEDURAL CODING FOR THIS VISIT? - ANSWER PROBLEM-FOCUSED EXAMINATION A patient at an urgent care facility reports that she vomited and saw blood in the vomitus. Which of the following terms should a medical assistant use to document the patient's report? - ANSWER HEMATEMESIS A MA IS MAKING A NEW SIGN-IN SHEET FOR THE PATIENTS WHO HAVE APPOINTMENTS THAT DAY. WHICH INFORMATION SHOULD THE SIGN-IN SHEET INCLUDE? - ANSWER PROVIDER'S NAME A PATIENT CONTACTS THE FACILITY TO REPORT A BURN INJURY TO HER RIGHT ARM. A MA SHOULD IDENTIFY WHICH PIECES OF INFORMATION AS NECESSARY WHEN SCREENING FOR A POSSIBLE EMERGANCY SITUATION? - ANSWER THE CAUSE OF THE PATIENT'S BURN A MA IS MEASURING A PATIENT'S BLOOD PRESSURE W/ AN ANEROID SPHYGMOMANOMETER & A STETHOSCOPE. WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER MAKE SURE THE MIDPOINT OF THE PATIENT'S ARM IS AT THE LEVEL OF THE PATIENT'S HEART WHICH TERMS DESCRIBES THE BODY'S INTERNAL ADAPTATION & CHANGE TO KEEP BODY FUNCTIONS IN BALANCE? - ANSWER HOMEOSTASIS A MA IS PREPARING TO SANITIZE CONTAMINED EQUIPMENT. WHICH PIECES OF EQUIPMENT CAN A MA SANITIZE & REUSE WITHOUT NEEDING TO DISINFECT OR STERILIZE IT? - ANSWER OTOSCOPE A MA is composing business correspondence using the simplified letter style. Which of the following features should the assistant use? - ANSWER A SUBJECT LINE IN ALL CAPTIAL LETTERS When unloading an autoclave machine, a medical assistant notices spots on the instruments. The assistant should recognize that this is the result of which of the following? - ANSWER MINERAL DEPOSITS FROM TAP WATER A MA IS ADDING INFORMATION TO A PATIENT'S COMPUTERIZED PROBLEM-ORIENTED MEDICAL RECORD (POMR) INTO WHICH SECTIONS OF THE POMR SHOULD THE MA ENTER THE PATIENT'S HEALTH HISTORY & LABORATORY RESULTS? - ANSWER DATABASE A MA IS PREPARING A CMS-1500 INSURANCE CLAIM FORM FOR A PATIENT WHO WAS TREATED FOR A BURN INJURY. WHICH PIECES OF INFORMATION IS REQUIRED ON THE FORM? - ANSWER CURRENT PROCEDURAL TERMINOLOGY CODE A MA IS DRAWING 5 BLOOD COLLECTION TUBES. WHEN SHOULD THE MA RELASE THE TOURNIQUET ? - ANSWER WITHIN 1 MIN OF APPLICATION A MA IS REVIEWING DISCHARGE INFORMATION W/ A PATIENT WHO IS POSTOPERATIVE FOLLOWING CRYOSURGERY TO THE CERVIX. WHICH STATEMENTS SHOULD THE MA INCLUDE? - ANSWER YOU MAY EXPERIENCE A WATERY DISCHARGE FOR UP TO 1 WEEK AFTER YOUR PROCEDURE A MA SHOULD INSERT THE NEEDLE AT WHICH ANGLES DURING A VENIPUNCTURE? - ANSWER 15* ANGLE A MA notices that the medical office is not providing personal protective equipment (PPE) for staff. Which of the following regulatory agencies should the assistant contact? - ANSWER OSHA WHICH ADDITIVES SHOULD BE USED WHEN PERFORMING A CBC? - ANSWER EDTA A MA IS CHECKING A PATIENT'S HEARING USING THE WEBER TEST. WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER ASK THE PATIENT IF HE HEARS THE VIBRATION LOUDER IN ONE EAR THAN THE OTHER A MA IS CARING FOR A PATIENT WHO HAS ACTIVE TUBERCULOSIS. WHICH PIECES OF PERSONAL PROTECTIVE EQUIPMENT (PPE) MUST BE USED DURING THE PATIENT'S CARE? - ANSWER N95 REPIRATOR A MA IS CLASSIFYING SERVICES THAT A PATIENT REQUIRES. THE MA SHOULD IDENTIFY WHICH AS AN ANCILLARY DIAGNOSTIC SERVICE? - ANSWER PATHOLOGY A MA IS ENTERING PATIENT DATA INTO AN ELECTRONIC MEDICAL RECORD (EMR) SYSTEM. WHICH INFORMATION SHOULD BE ENTERED INTO THE PATIENT DEMOGRAPHICS SECTION OF THE EMR? - ANSWER OCCUPATION A PATIENT WHO HAS VULVOVAGINAL CANDIDIASIS ASKS A MA FOR MORE INFORMATION ABOUT HER INFECTION. THE MA SHOULD BEGIN BY EXPLANING THAT CANDIDIASIS IS WHICH TYPES OF INFECTIONS? - ANSWER FUNGAL WHICH IS A STEP IN THE PROCESS OF SKIN PREPARTION PRIOR TO A SURGIAL PROCEDURE? - ANSWER CLEAN THE SURGICAL SITE WITH ANTISEPTIC WHICH IS A FORMAL AUTHORIZATION THAT IDENTIFIES AN INDIVIDUAL AS LEGALLY ABLE TO MAKE DECISIONS ON BEHALF OF A PATIENT? - ANSWER DURABLE POWER OF ATTORNEY A MA OBSERVES A PROVIDER FAILING TO PERFORM HAND HYGIENE BEFORE BEGINING TO REMOVE SUTURES FROM A PATIENT'S HAND. THE PATIENT'S HAND LATER BECOMES INFECTED. THE MA SHOULD IDENTIFY THAT WHICH LEGAL TORTS HAS OCCURED? - ANSWER NEGLIGENCE WHICH INSTRUCTIONS SHOULD A MA PROVIDE TO A PATIENT REGARDING TRANSDERMAL PATCH USE AND CARE? - ANSWER MAKE SURE TO ROTATE PATCH PLACEMENT TO AVOID SKIN IRRITATION WHICH ORGANS IS LOCATED IN THE RIGHT UPPER QUADRANT OF THE ABDOMEN? - ANSWER GALLBLADDER A MA IS PREPARING A PATIENT FOR A PHYSCIAL EXAMINATION & IS HELPING THE PATIENT INTO THE DORSAL RECUMBENT POSITION. THE MA SHOULD IDENTIFY THAT THIS POSITION IS DESCRIBED BY? - ANSWER LYING FACE UP. WITH THE LEGS BENT AND FEET FLAT ON THE TABLE A MA SHOULD COMPLETE DOCUMENTATION IN A PATIENT'S MEDICAL RECORD AT WHICH TIMES? - ANSWER IMMEDIATELY FOLLOWING A PROCEDURE WHICH STAGES OF THE CARDIAC CYCLE ON AN EKG STRIP REPRESENTS VENTRICULAR DEPOLARIZATION? - ANSWER QRS COMPLEX A MA IS ASSISTING IN THE TREATMENT OF A PATIENT WHO EXPERIENCED A CHEMICAL BURN. WHICH STEPS SHOULD THE MA TAKE? - ANSWER REMOVE ANY CHEMICAL-COVERED CLOTHING A MA IS OBSERVING A PATIENT AFTER ADMINISTERING AN ANTIBIOTIC INJECTION. THE PATIENT DEVELOPS AN ITCHY RASH WITH PINKISH, RAISED LESIONS. WHICH TERMS SHOULD THE MA USE WHEN DOCUMENTING THIS FINDING IN THE PATIENT'S MEDICAL RECORD? - ANSWER URTICARIA A MA is talking with an older adult patient who sustained a foot fracture in a fall. she reports managing most tasks at home well but has difficulty navigating with her crutches and is currently homebound. To which resources should the ma refer the patient? - ANSWER MEALS ON WHEELS A MA IS REVIEWING THE LABORATORY RESULTS OF A PATIENT WHO HAS THE EPSTEIN-BARR-VIRUS . THE MA SHOULD IDENTIFY THAT THIS MICRO-ORGANISM CAN CAUSE WHICH CONDITION? - ANSWER MONONUCLEOSIS A PATIENT REPORTS GETTING A BILL THAT INCLUDES SERVICES SHE DID NOT RECIEVE. WHICH ACTIONS SHOULD A MA TAKE TO RECONCILE THESE CHARGES? - ANSWER REVIEW THAT DAY'S ENCOUNTER FORMS TO DETERMINE IF ANOTHER PATIENT RECIEVED THE SERVICES A MA IS COLLECTING A URINE SPECIMEN FROM A PATIENT FOR A DRUG SCREENING. WHICH ACTIONS SHOULD THE ASSISTANT TAKE TO ADHERE TO THE CHAIN OF CUSTODY FOR THIS SPECIMEN? - ANSWER SEND THE SPECIMEN ON THE TESTING LABORATORY ON THE SAME DAY AS THE COLLECTION A MA IS PREPARING TO USE A GLUCOMETER TO MEASURE A PATIENT'S BLOOD GLUCOSE LEVEL. WHICH ACTIONS SHOULD MA TAKE? - ANSWER OBTAIN THE BLOOD SAMPLE AFTER INSERTING THE TEST STRIP INTO THE GLUCOMETER WHEN ASSIGNING A CPT CODE, WHICH IS THE PURPOSE OF A MODIFER? - ANSWER PROVIDES ADDITIONAL INFORMATION OR CIRCUMSTANCES FOR A PROCEDURE A MA IS PREPARING STERILIZATION FOR HEMOSTATS BEFORE AN INVASIVE PROCEDURE. WHICH TECHNIQUES SHOULD THE MA USE? - ANSWER AUTOCLAVE WHEN PREPARING A PATIENT FOR HOLTER MONITORING, WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER VIGOROUSLY DRY THE PATIENT'S SKIN PRIOR TO ELECTRODE PLACEMENT WHICH TASKS IS WITHIN THE SCOPE OF PRACTICE FOR A MA IN CLINICAL SETTING? - ANSWER REMOVING SUTURES FROM A HEALING LACERATION A MA RECIEVES A CALL FROM A PATIENT OF A CHILD WHO HAS POSSIBLY INGESTED A HOUSEHOLD CLEANER. WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER CONTACT THE LOCAL POISON CONTROL CENTER A MA DISCOVERS AN UNIDENTIFABLE LIQUID ON THE FLOOR OF ONE OF THE CLINIC'S TREATMENT ROOMS. WHICH MATERIALS SHOULD THE MA USE TO REMOVE & DISPOSE OF THE LIQUID? - ANSWER A CLEAN-UP KIT WHICH TECHNIQUES SHOULD A MA USE TO PUT A 7 YEAR OLD CHILD AT EASE PRIOR TO ADMINISTERING AN INJECTION? - ANSWER EXPLAIN THE PROCEDURE TO THE CHILD IN SIMPLE STEPS WHEN PERFORMING DIAGNOSTIC CODING, HOW MANY CHARACTERS ARE USED TO PROVIDE THE HIGHEST LEVEL OF SPECIFICITY WITH AN ICD-10-CM CODE? - ANSWER 7 CHARACTERS THE PROVIDER ORDERS THE MA TO PREPARE A TABLESPOON OF MEDICATION FOR A PATIENT. HOW MANY MILLILTERS OF MEDICATION SHOULD THE MA DRAW UP? - ANSWER 15 ML ACCORDING TO OSHA GUIDELINES A MA SHOULD DISPOSE OF BLOOD-SOILED GAUZE DRESSINGS IN WHICH FOLLOWING? - ANSWER RED BIOHAZARD BAG A MA IS SPEAKING WITH A PATIENT WHO HAS SEASONAL ALLERGIES. WHICH HEALTH CARE PROVIDERS SHOULD THE MA IDENTIFY AS BEING ABLE TO MAKE A DIAGNOSIS AND INITIATE THE NECESSARY TREATMENT? - ANSWER PHYSICIAN ASSISTANT WHICH BODY SYSTEMS SHOULD BE EVALUATED FOR A DIAGNOSIS OF PYLORIC STENOSIS? - ANSWER GASTROINTESTINAL A MA AT A FACILITY RECIEVES A CALL FROM A PATIENT WHO IS REQUESTING THE TOTAL COST OF A SURGICAL PROCEDURE. WHICH IS AN APPROPRIATE RESPONSE BY THE MA ? - ANSWER PROVIDE THE PATIENT WITH AN ESTIMATED COST FOR THE PROCEDURE A MA IS REINFORCING TEACHING WITH A PATIENT ABOUT LIFESTYLE MODIFICATIONS TO HELP REGULATE HIS HYPERTENSION. WHICH STATMENTS BY THE PATIENT INDICAITES AN UNDERSTANDING OF THE TEACHING? - ANSWER I ONLY SMOKE A HALF A PACK EACH DAY. SO ILL JUST CUT IT OUT COMPLETELY WHICH IS A CLIA-WAIVED LABORATORY TEST? - ANSWER HUMAN CHORIONIC GONADOTROPIN (HCG) TEST A MA SHOULD RECOGNIZE WHICH BLOOD PRESSURE READINGS AS INDICATIVE OF AN ADULT PATIENT WHOSE BLOOD PRESSURE LEVEL IS CLASSIFIED AS ELEVATED? - ANSWER 128/78 mm Hg A MA IS COLLECTING MULTIPLE BLOOD SAMPLES FROMA PATIENT. WHICH VACUUM TUBES SHOULD THE MA FILL FIRST? - ANSWER YELLOW (BLOOD CULTURE) A MA IS REVIEWING A PROVIDER'S INSTRUCTIONS AS THE PATIENT IS PREPARING TO LEAVE THE OFFICE. THE PROVIDER RECOMMENDS THAT THE PATIENT PURCHASE AN OVER-THE COUNTER ANTITUSSIVE, BUT THE PATIENT TELLS THE MA THAT SHE DOES NOT KNOW WHAT AN ANTITUSSIVE IS. WHICH RESPONSES SHOULD THE MA MAKE? - ANSWER IT IS A MEDICATION THAT SUPPRESSES THE COUGH REFLEX A MA IS PERFORMING HAND HYGIENE USING AN ALCOHOL -BASED HAND RUB. THE MA SHOULD RECOGNIZE THAT WHICH INFORMATION ABOUT ALCOHOL-BASED HAND RUBS IS CORRECT? - ANSWER ALCOHOL-BASED HAND RUB SHOULD BE APPLIED TO ONE HAND AND THEN RUBBED BETWEEN BOTH HANDS A MA IS ASKED TO ASSIST A PROVIDER WITH AN ORTHOPEDIC EXAMINATION. WHICH INSTRUMENTS SHOULD THE MA PREPARE FOR THE EXAMINATION? - ANSWER GONIOMETER WHICH MEDICAL RECORD DOCUMENTATION TEMPLATES IS ORGANIZED BY THE ENTITY THAT SUPPLIED THE DATA? - ANSWER SOURCE-ORIENTED WHICH TYPES OF APPOINTMENT SYSTEMS ALLOWS FLEXIBILITY TO ALLOW FOR THE MOST CONSISTENT PATIENT FLOW? - ANSWER WAVE SCHEDULING WHICH EKG ARTIFACTS IS CAUSED BY A DISCONNECTED ELECTRODE AND RESULTS IN THE TRACING GOING INTO THE MARGINS OF THE PAPER? - ANSWER INTERRUPTED BASELINE WHICH ACTIONS SHOULD A MA TAKE TO VERIFY THE QUALITY OF VENIPUNTURE SUPPLIES BEFORE BEGINNING A BLOOD DRAW? - ANSWER INSPECT THE INTEGRITY OF THE NEEDLE'S SEAL WHICH LOCATIONS SHOULD A MA PLACE THE ELECTRODE FOR LEAD V4? - ANSWER THE 5TH INTERCOSTAL SPACE. LEFT MIDCLAVICULAR LINE A PATIENT ARRIVES AT THE CLINIC W/ A TICK BITE ON HIS LEG. THE PROVIDER ASKS A MA TO HELP REMOVE THE TICK. WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER USE TWEEZERS TO PULL THE TICK AWAY FROM THE SKIN SLOWLY A MA IS REPORTING A PATIENT FALL THAT OCCURED IN THE FRONT LOBBY OF THE CLINIC. WHAT IS THE PURPOSE OF THE MA PREPARING AN INCIDENT REPORT? - ANSWER TO AVOID FUTURE REOCCURRENCES A MA IS PREPARING A PATIENT FOR A PROCEDURE TO HAVE A MOLE EXCISED. WHICH ACTION SHOULD THE MA TAKE? - ANSWER CLEANSE THE SITE W/ SURGICAL SOAP & AN ANTISEPTIC A MA IS PREPARING THE ROOM FOR A PATIENT'S GENERAL PHYSICAL EXAMINATION. THE MA SHOULD RECOGNIZE THAT WHICH INSTRUMENTS SHOULD BE AVAILABLE TO THE PROVIDER FOR THE EXAMINATION? - ANSWER OTOSCOPE A MA IS REVIEWING THE MEDICAL HISTORY OF A PATIENT WHO REGULARLY COMES INTO CONTACT W/ COAL & WOOD DUST. THE MA SHOULD RECOGNIZE THAT THIS PATIENT IS AT AN INCREASED RISK FOR DEVELOPING WHICH DISORDERS? - ANSWER EMPHYSEMA WHEN PERFORMING A FIRST AID PROCEDURE TO CONTROL BLEEDING OF A WOUND. WHICH ACTIONS SHOULD A MA TAKE? - ANSWER APPLY LAYERS OF STERILE GAUZE A MA IS CHECKING A PATIENT'S HEARING USING THE RINNE TEST. WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER ASK THE PATIENT TO RAISE HIS HAND WHEN HE NO LONGER HEARS ANY SOUND A MA IS WITNESSING A PATIENT SIGN AN INFORMED CONSENT FORM. WHICH IS THE RESPONSIBILITY OF THE MA ACTING AS A WITNESS? - ANSWER VALIDATE THE PATIENT'S SIGNATURE A MA IS REVIEWING A MEDICARE CLAIM DENIAL. THE MA DETERMINES THAT THERE ARE CHARGES THAT EXCEED THE USUAL, CUSTOMARY, & RESONABLE FEES. WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER ADJUST THE PATIENT'S ACCOUNT TO REFLECT NO UNPAID CHARGES & WRITE OFF THE BALANCE A MA IS REVIEWING THE PROGRESS NOTES OF A PATIENT'S RECORD THAT USES THE SOAP FORMAT. WHICH WOULD THE MA FIND IN THE ASSESSMENT SECTION? - ANSWER DIAGNOSIS A MA IS PROVIDING INSTRUCTION TO A PATIENT ON HOW TO TAKE AN EXTENDED-RELEASE MEDICATION PO. WHICH STATEMENTS MADE BY THE PATIENT INDICATES A NEED FOR FURTHER TEACHING? - ANSWER I CAN CRUSH OR CHEW THE PILL IF IT IS TOO HARD FOR ME TO SWALLOW A MA IS EDUCATING AN OLDER ADULT PATIENT ON WOUND CARE. WHICH SHOULD THE MA DO TO ENSURE PATIENT UNDERSTANDING? - ANSWER HAVE THE PATIENT REPEAT INFORMATION A MA IS REINFORCING TEACHING W/ A PATIENT WHO IS GOING HOME AFTER HAVING EXTENSIVE SUTURING TO A LACERATION. WHICH INSTRUCTIONS SHOULD THE MA INCLUDE? - ANSWER BE SURE TO CALL YOUR PROVIDER IF YOU HAVE A FEVER OVER 100 DEGREES FAHRENHEIT A MA IS ASSISTING W/ THE EXAMINATION OF AN OLDER PATIENT WHO HAS A CURVATURE OF THE THORACIC SPINE. WHICH TERMS SHOULD THE MA USE WHEN DOCUMENTING THIS FINDING IN THE PATIENT'S MEDICAL RECORD? - ANSWER KYPHOSIS WHERE SHOULD A MA PLACE THE ELECTRODE FOR LEAD V5? - ANSWER ON THE LEFT ANTERIOR AXILLARY LINE, HORIZONTAL TO V4 A MA IS CARING FOR A PATIENT WHO HAS COME IN CONTACT W/ CONCRETE DEBRIS. UPON INSPECTION OF THE EYE, THE MA SEES DEBRIS ON THE SURFACE OF THE SCLERA. WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER IRRIGATE THE EYE STARTING AT THE INNER CANTHUS & FLOWING TO THE OUTER CANTHUS A MA IS PREPARING TO DRAW VENOUS BLOOD SAMPLES. THE MA IS REQUIRED BY OSHA REGULATIONS TO WEAR WHICH PIECES OF PERSONAL PROTECTIVE EQUIPMENT WHILE PERFORMING THIS PROCEDURE? - ANSWER GLOVES WHICH SHOULD A MA IDENTIFY AS THE PURPOSE OF A CATEGORY II CODE IN PROCEDURAL CODING? - ANSWER TRACKS PROVIDER PERFORMANCE MEASURES WHICH METHODS IS USED TO NOTIFY A PROVIDER OF THE DENIAL OF A CLAIM BY AN INSURANCE CARRIER? - ANSWER REMITTANCE ADVICE WHICH ACTIONS SHOULD A MA TAKE WHEN PERFORMING ASEPTIC HAND WASHING? - ANSWER TURN OFF THE FAUCET W/ A PAPER TOWEL A MA IS ADMINISTERING COUGH SYRUP TO A PATIENT. WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER VIEW THE MEDICATION CUP AT EYE LEVEL WHEN POURING A PROVIDER ASKS A MA TO REINFORCE TEACHING W/ A PATIENT ABOUT HER NEW DIAGNOSIS. WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER DOCUMENT THE PATIENT'S RESPONSE TO THE TEACHING A MA is measuring the vital signs of an adult patient. The assistant should identify which of the following blood pressure readings as stage 2 hypertension? - ANSWER 150/95 mm Hg A MA IS PREPARING A PATIENT FOR WEARING A HOLTER MONITOR. WHICH INSTRUCTIONS SHOULD MA INCLUDE? - ANSWER YOU SHOULD AVOID USING AN ELECTRIC BLANKET DURING MONITORING A MA needs to remove all living micro-organisms from a contaminated towel clamp. Which of the following methods should the assistant use to cleanse this instrument? - ANSWER STERILIZATION A MA IS AN ACUTE CARE FACILITY IS CHECKING IN A PATIENT WHO HAS A DEEP LACERATION. THE PATIENT TELLS THE MA THAT HE CANNOT ACCEPT BLOOD TRANSFUSIONS DUE TO HIS RELIGIOUS BELIEFS. WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER DOCUMENT THE STATEMENT IN THE PATIENT CHART A MA IS PREPARING A PATIENT WHO HAS INTERMITTENT PERIPHERAL CYANOSIS FOR AN EXAMINATION BY THE PROVIDER . THE MA SHOULD UNDERSTAND THAT HEALTHY PERFUSION OF THE HAND & FEET DEPENDS ON ADEQUATE INTERACTION BETWEEN WHICH 2 BODY SYSTEMS? - ANSWER CIRCULATORY & RESPIRATORY A MA IS CHECKING A PATIENT OUT OF THE CLINIC. IN WHICH DOCUMENTS SHOULD THE MA LOCATE INFORMATION ABOUT PROVIDER REFERRALS OR FOLLOW-UP APPOINTMENT REQUESTS FOR THE PATIENT? - ANSWER ENCOUNTER FORM When informed consent is required for a procedure, which of the following steps should occur prior to the patient signing the form? - ANSWER THE PROVIDER SHOULD REVIEW ALTERNATIVE PROCEDURES W/ THE PATIENT A MA is discussing information with a patient about a new medication that the provider prescribed. Which of the following actions should the assistant take? - ANSWER REINFORCE TEACHING ABOUT THE FREQUENCY OF MEDICATION ADMINISTRATION A MA IS COLLECTING DATA FROM A PATIENT WHO IS EXPERIENCING HEATSTROKE. WHICH MANIFESTATIONS SHOULD THE MA EXPECT TO FIND ? - ANSWER HOT SKIN A PROVIDER IS PERFORMING A ROUTINE RECTAL EXAMINATION ON A PATIENT. WHICH SHOULD THE MA HAVE AVAILABLE DURING THE EXAMINATION? - ANSWER LUBRICATING JELLY A PATIENT IS ENTITLED TO WHICH MEDICAL RECORDS? - ANSWER LIST OF MEDICATIONS W/ DIAGNOSIS WHEN ASSISTING A PROVIDER W/ A VAGINAL EXAMINATION & PAPANICOLAOU (PAP) TEST. A MA SHOULD IDENTIFY WHICH INSTRUMENTS IS NECESSARY? - ANSWER CYTOBRUSH A MA IS MONITORING A PATIENT DURING A STRESS TEST . THE PATIENT BECOMES INCREASINGLY SHORT OF BREATH & TACHYCARDIC. ABNORMALITIES APPEAR IN HIS EKG RHYTHM. WHICH ACTIONS SHOULD THE MA TAKE FIRST? - ANSWER DISCONTINUE THE TEST WHICH ACTIONS SHOULD THE MA TAKE TO A SAFEGUARD A PATIENT'S PROTECTED HEALTH INFORMATION? - ANSWER LOG OFF COMPUTERS WHEN NOT IN USE WHICH POSITIONS SHOULD A MA PLACE AN 18-MONTH OLD WHEN ADMINISTERING EAR DROPS TO THE RIGHT EAR? - ANSWER RIGHT EAR FACING UP W/ THE EARLOBE PULLED DOWN & BACK A MA IS OBTAINING INFORMATION FOR A PATIENT'S MEDICAL HISTORY & PHYSICAL EXAM. THE PATIENT REPORTS INTERMITTENT EPISODES OF RINGING IN HIS EARS. WHICH TERMS SHOULD THE MA USE WHEN DOCUMENTING THIS FINDING IN THE PATIENT'S MEDICAL RECORD? - ANSWER TINNITUS A MA IS TO USE THE SNELLEN CHART TO TEST AN ADULT PATIENT VISUAL ACUITY. THE MA SHOULD INSTRUCT THE PATIENT TO STAND WHICH DISTANCES AWAY? - ANSWER 20 FEET A PULSE OXIMETER CAN REGISTER AN ARTIFICIALLY LOW OXYGEN SATURATION MEASUREMENT FOR A PATIENT WHO HAS WHICH CONDITIONS? - ANSWER COLD FINGERS A PROVIDER REQUESTS A MA TO INITIATE A REFERRAL FOR A PATIENT TO A MENTAL HEALTH FACILITY. WHICH PIECES OF INFORMATION IS REQUIRED FOR THE MA TO INCLUDE IN THE INITIAL REFERRAL? - ANSWER DIAGNOSIS A PROVIDER ASKS A MA TO ADMINISTER OXYGEN TO A PATIENT WHO IS EXPERIENCING RESPIRATORY DISTRESS. WHICH ACTIONS SHOULD THE TAKE? - ANSWER INSERT THE TIPS OF THE CANNULA INTO THE PATIENT NOSTRILS WHICH LABORATORY VALUES SHOULD A MA IMMEDIATELY REPORT TO A PATIENT'S PROVIDER? - ANSWER BLOOD GLUCOSE 500 mg/dL A MA IS PREPARING TO APPLY OINTMENT TO SEVERAL ABRASIONS ON A PATIENT'S LEG. WHICH SUPPLIES SHOULD THE MA USE TO REMOVE THE MEDICATION FROM THE JAR? - ANSWER A TONGUE BLADE A MA is examining the skin on a patient's forearm where the patient reports developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the following terms should he use to document his observations in the patient's medical record? - ANSWER PAPULES WHEN SPEAKING WITH PATIENT WHO HAS MODERATE HEARING LOSS & READS LIPS. WHICH ACTIONS SHOULD THE MA TAKE TO AID IN COMMUNICATION W/ THE PATIENT? - ANSWER USE HAND GESTURES A MA IS CARING FOR A PATIENT WHO HAS A BODY MASS INDEX (BMI) OF 23. THIS PATIENT SHOULD BE CATEGORIZED AS WHICH ? - ANSWER NORMAL WEIGHT WHICH TYPES OF WRITTEN CORRESPONDENCE CAN BE SIGNED BY A MA? - ANSWER A NOTIFICATION LETTER TO A PATIENT ABOUT SURGERY ARRANGEMENTS A MA IS PREPARING A PATIENT FOR A PHYSICAL EXAMINATION WHEN HE NOTICES THAT THE PATIENT'S EYES ARE MOVING BACK & FORTH IN A CONSTANT, INVOLUNTARY MANNER. WHICH TERMS SHOULD THE MA USE WHEN DOCUMENTING THIS FINDING IN THE PATIENT'S MEDIAL RECORD? - ANSWER NYSTAGMUS WHICH OF THE FOLLOWING INSTRUCTIONS SHOULD A MEDICAL ASSISTANT PROVIDE TO A PATIENT REGARDING TRANSDERMAL PATCH CARE? - ANSWER MAKE SURE TO ROTATE PATCH PLACEMENT TO AVOID SKIN IRRITATION A MEDICAL ASSISTANT OBSERVES A PROVIDER FAILING TO PERFORM HAND HYGIENE BEFORE BEGINNING TO REMOVE SUTURES FROM A PATIENTS HAND. THE PATIENTS HAND LATER BECOMES INFECTED. THE ASSISTANT SHOULD IDENTIFY THAT WHICH OF THE FOLLOWING LEGAL TORTS HAS OCCURRED? - ANSWER NEGLIGENCE A MEDICAL ASSISTANT IS PREPARING TO PERFORM A CAPILLARY COLLECTION FROM AN OLDER ADULT WHO HAS POOR CIRCULATION IN HIS HANDS. WHICH OF THE FOLLOWING TECHNIQUES SHOULD THE ASSISTANT USE TO INCREASE CIRCULATION AT THE COLLECTION SITE? - ANSWER WARM THE PATIENTS HANDS A MEDICAL ASSISTANT DISCOVERS A GARBAGE CAN FIRE HAS STARTED IN THE BREAK ROOM OF A MEDICAL OFFICE. ACCORDING TO THE RACE ACRONYM FOR EMERGENCY RESPONSE, WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE FIRST? - ANSWER EVACUATE STAFF AND PATIENTS FROM THE IMMEDIATE AREA A MEDICAL ASSISTANT HAS REQUESTED PREAUTHORIZATION FOR A PATIENTS REFERRAL TO A SPECIALIST. WHICH OF THE FOLLOWING IS A REASON FOR THE CLAIM SUBMITTED BY THE SPECIALIST TO BE DENIED? - ANSWER THE SERVICE IS PROVIDED AFTER THE EXPIRATION DATE A MEDICAL ASSISTANT RECEIVES A CHEMICAL SPLASH IN HER EYES. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE FIRST? - ANSWER FLUSH THE EYES WITH TEPID WATER A PHARMACIST CALLS THE CLINIC TO CONFIRM AN E PRESCRIPTION REQUEST TO FILL A PATIENTS MEDICATION ORDER. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE? - ANSWER VERIFY THE ORDER WITH THE PROVIDER PRIOR TO CONFIRMING THE E PRESCRIPTION WHICH OF THE FOLLOWING ORGANS IS LOCATED IN THE UPPER RIGHT QUADRANT OF THE ABDOMEN? - ANSWER GALLBLADDER A MEDICAL ASSISTANT IS PREPARING A PATIENT FOR A PHYSICAL EXAMINATION AND IS HELPING THE PATIENT INTO THE DORSAL RECUMBENT POSITION. THE ASSISTANT SHOULD IDENTIFY THAT THIS POSITION IS DESCRIBED BY WHICH OF THE FOLLOWING? - ANSWER LAYING FACE UP, WITH THE LEGS BENT AND FEET FLAT ON THE TABLE A MEDICAL ASSISTANT IS ADMINISTERING AN INTRADERMAL INJECTION FOR ALLERGY TESTING. WHICH OF THE FOLLOWING SHOULD THE ASSISTANT TAKE? - ANSWER LOCATE THE AREA TWO TO THREE FINGER-WIDTHS BELOW THE ANTECUBITAL SPACE. WHICH OF THE FOLLOWING TERMS SHOULD A MEDICAL ASSISTANT USE TO TELL A PROVIDER THAT A PATIENT IS HAVING DISCOMFORT AND DIFFICULTY BREATHING? - ANSWER DYSPNEA A MEDICAL ASSISTANT IS ADMINISTERING AN INTRAMUSCULAR IMMUNIZATION TO A PATIENT. WHICH OF THE FOLLOWING ACTIONS SHOULD THE MEDICAL ASSISTANT TAKE? - ANSWER CLENSE THE SITE USING A BACK AND FORTH MOTION A MEDICAL ASSISTANT SHOULD COMPLETE DOCUMENTATION IN A PATIENTS MEDICAL RECORD AT WHICH OF THE FOLLOWING TIMES - ANSWER IMMEDIATELY FOLLOWING A PROCEDURE A MEDICAL ASSISTANT IS USING A BUTTERFLY NEEDLE SET TO OBTAIN A BLOOD SAMPLE FROM A VEIN IN A PATIENTS HAND. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE? - ANSWER HOLD THE NEEDLE BY ITS WINGS A MEDICAL ASSISTANT IS PREPARING A PATIENT FOR A PHYSICAL EXAMINATION. WHICH OF THE FOLLOWING STEPS SHOULD THE ASSISTANT TAKE FIRST? - ANSWER VERIFY THE PATIENTS IDENTITY WHICH OF THE FOLLOWING STAGES OF THE CARDIAC CYCLE ON AN EKG STRIP REPRESENTS VENTRICULAR DEPOLARIZATION - ANSWER THE QRS COMPLEX A MEDICAL ASSISTANT IS ASSISTING IN THE TREATMENT OF A PATIENT WHO EXPERIENCED A CHEMICAL BURN. WHICH OF THE FOLLOWING STEPS SHOULD THE ASSISTANT TAKE? - ANSWER REMOVE ANY CHEMICAL COVERED CLOTHING A MEDICAL ASSISTANT IS OBSERVING A PATIENT AFTER ADMINISTERING AN ANTIBIOTIC INJECTION. THE PATIENT DEVELOPS AN ITCHY RASH WITH PINKISH, RAISED LESIONS. WHICH OF THE FOLLOWING TERMS SHOULD THE ASSISTANT USE WHEN DOCUMENTING THIS FINDING IN THE PATIENTS MEDICAL RECORD? - ANSWER URTICARIA A MEDICAL ASSISTANT IS TALKING WITH AN OLDER PATIENT WHO SUSTAINED A FOOT FRACTURE IN A FALL. WHE REPORTS MANAGING MOST TASKS AT HOME WELL BUT HAS DIFFICULTY NAVIGATING WITH HER CRUTCHES AND IS CURRENTLY HOMEBOUND. WHICH OF THE FOLLOWING RESOURCES SHOULD THE ASSISTANT REFER THE PATIENT? - ANSWER MEALS ON WHEELS A MEDICAL ASSISTANT IS REVIEWING THE LABORATORY RESULTS OF A PATIENT WHO HAS THE EPSTEIN-BARR VIRUS. THE ASSISTANT SHOULD IDENTIFY THAT IS MICROORGANISM CAN CAUSE WHICH OF THE FOLLOWING CONDITIONS? - ANSWER MONONUCLEOSIS A PATIENT PREPORTS GETTING A BILL THAT INCLUDES SERVICES SHE DID NOT RECEIVE. WHICH OF THE FOLLOWING ACTIONS SHOULD A MEDICAL ASSISTANT TAKE TO RECONCILE THESE CHARGES? - ANSWER REVIEW THAT DAY'S ENCOUNTER FORMS TO DETERMINE IF ANOTHER PATIENT RECEIVED THAT SERVICE A MEDICAL ASSISTANT IS COLLECTING A URINE SPECIMEN FROM A PATIENT FOR A DRUG SCREENING. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE TO ADHERE TO THE CHAIN OF CUSTODY FOR THIS SPECIMEN - ANSWER SEND THE SPECIMEN TO THE TESTING LABORATORY ON THE SAME DAY AS THE COLLECTION A MEDICAL ASSISTANT AT A FACILITY RECEIVES A CALL FROM A PATIENT WHO IS REQUESTING THE TOTAL COST OF A SURGICAL PROCEDURE. WHICH OF THE FOLLOWING IS AN APPROPRIATE RESPONSE BY THE ASSISTANT - ANSWER PROVIDE THE PATIENT WITH AN ESTIMATED COST FOR THE PROCEDURE WHEN SHOULD THE CODE ON GLUCOSE CUVETTES BE COMPARED TO THE CODE ON THE GLUCOMETER - ANSWER BEFORE A PATIENT IS TESTED A MEDICAL ASSISTANT IS REINFORCING TEACHING WITH A PATIENT ABOUT LIFESTYLE MODIFICATIONS TO HELP REGULATE HIS HYPERTENSION. WHICH OF THE FOLLOWING STATEMENTS BY THE PATIENT INDICATES AN UNDERSTANDING OF THE TEACHING - ANSWER I ONLY SMOKE HALF A PACK EACH DAY SO I WILL JUST CUT IT OUT COMPLETELY A MEDICAL ASSISTANT IS PREPARING TO USE A GLUCOMETER TO MEASURE A PATIENTS BLOOD GLUCOSE LEVEL. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE? - ANSWER OBTAIN THE BLOOD SAMPLE AFTER INSERTING THE TEST STRIP INTO THE GLUCOMETER A MEDICAL ASSISTANT IS PERFORMING SPIROMETRY TESTING FOR A PATIENT WHO HAS SHORTNESS OF BREATH. WHICH OF THE FOLLOWING RESULTS OF THE SPIROMETRY TEST INDICATES A SUCCESSFUL MANEUVER - ANSWER A FAST AND STEADY FLOW WITH NO VARIABILITY A MEDICAL ASSISTANT IS DISPOSING OF THE SYRINGE AND NEEDLE SHE USED TO INJECT SEASONAL INFLUENZA VACCINE. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE? - ANSWER DROP THE SYRINGE, NEEDLE FIRST, INTO THE BIOHASZARD SHARPS CONTAINER THE PARENT OF A CHILD WHO HAS PEDICULOSIS (LICE) IS ASKING A MEDICAL ASSISTANT FOR MORE INFORMATION ABOUT THE CHILDS CONDITION. THE ASSISTANT SHOULD BEGIN BY EXPLAINING THAT PEDICULOSIS IS WHICH TYPE OF INFECTION? - ANSWER PARASITIC ACCORDING TO THE OSHA GUIDELINES FOR UNIVERSAL PRECAUTIONS, WHICH OF THE FOLLOWING TYPES OF PATIENT CONTACT WOULD REQUIRE A MEDICAL ASSISTANT TO WEAR GLOVES, A MASK, FACE SHEILD, AND PROTECTIVE APPAREL - ANSWER ASSISTING A PROVIDER WITH THE REMOVAL OF A CYST A MEDICAL ASSISTANT IS REVIEWING A PROVIDERS INSTRUCTIONS AS THE PATIENT IS PREPARING TO LEAVE THE OFFICE. THE PROVIDER RECOMMENDS THAT THE PATIENT PURCHASE AN OER THE COUNTER ANTITUSSIVE, BU THE PATIENT TELLS THE ASSISTANT THAT SHE DOES NOT KNOW WHAT AN ANTITUSSIVE IS. WHICH OF THE FOLLOWING RESPONSES SHOULD THE MEDICAL ASSISTANT TAKE? - ANSWER IT IS A MEDICATION THE SUPPRESSES THE COUGH REFLEX WHICH OF THE FOLLOWING IS A CLIA WAIVED LABORATORY TEST - ANSWER HUMAN CHORIONIC GONADOTROPIN (HCG) TEST A MEDICAL ASSISTANT SHOULD RECOGNIZE WHICH OF THE FOLLOWING BLOOD PRESSURE READINGS AS INDICATIVE OF AN ADULT PATIENT WHOSE BLOOD PRESSURE LEVEL IS CLASSIFIED AS ELEVATED - ANSWER 128/78 MMHG WHICH OF THE FOLLOWING BODY SYSTEMS SHOULD BE EVALUATED FOR A DIAGNOSIS OF PYLORIC STENOSIS - ANSWER GASTROINTESTINAL A MEDICAL ASSISTANT IS PREFORMING HAND HYGINE USING AN ALCOHOL BASED HAND RUB. THE ASSISTANT SHOULD RECOGNIZE THAT WHICH OF THE FOLLOWING INFORMATION ABOUT ALCOHOL BASED HAND RUBS IS CORRECT? - ANSWER ALCOHOL BASED HAND RUB SHOULD BE APPLIED TO ONE HAND AND THEN RUBBED BETWEEN BOTH HANDS A MEDICAL ASSISTANT IS ASKED TO ASSIST A PROVIDER WITH AN ORTHOPEDIC EXAMINATION. WHICH OF THE FOLLOWING INSTRUMENTS SHOULD THE ASSISTANT PREPARE FOR THE EXAMINATION - ANSWER GONIOMETER A MEDICAL ASSISTANT IS COLLECTING MULTIPLE BLOOD SAMPLES FROM A PATIENT. WHICH OF THE FOLLOWING VACCUM TUBES SHOULD THE ASSISTANT FILL FIRST - ANSWER YELLOW (BLOOD CULTURE) A MEDICAL ASSISTANT IS PREPARING A PATIENT FOR WEARING A HOLTER. MONITOR. WHICH OF THE FOLLOWING INSTRUCTIONS SHOULD THE ASSISTANT INCLUDE - ANSWER YOU SHOULD AVOID USING AN ELECTRIC BLANKET DURING MONITORING A MEDICAL ASSISTANT IS REINFORCING TEACHING WITH A PATIENT ABOUT THE SELF ADMINISTRATION OF INSULIN INJECTIONS. WHICH OF THE FOLLOWING PATIENT STATEMENTS INDICATES AN UNDERSTANDING OF THE TEACHING - ANSWER I WILL ROLL THE BOTTLE BETWEEN MY HANDS BEFORE DRAWING THE MEDICATION A MEDICAL ASSISTANT NEEDS TO REMOVE ALL LIVING MICROORGANISMS FROM A CONTAMINATED TOWEL CLAMP. WHICH OF THE FOLLOWING METHODS SHOULD THE ASSISTANT USE TO CLENSE THIS INSTRUMENT - ANSWER STERILIZATION A MEDICAL ASSISTANT RECEIVES A TELEPHONE CALL FROM A PATIENT WHO SEEMS ANXIOUS ABOUT THE RESULT OF A TEST. WHICH OF THE FOLLOWING RESPONSES SHOULD THE ASSISTANT MAKE? - ANSWER I KNOW YOU ARE CONCERNED ABOUT YOUR TEST RESULTS. WELL CALL YOU AS SOON AS YOUR RESULTS COME IN A MEDICAL ASSISTANT IN AN ACUTE CARE FACILITY IS CHECKING IN ON A PATIENT WHO HAS A DEEP LACERATION. THE PATIENT TELLS THE ASSISTANT THAT HE CANNOT ACCEPT BLOOD TRANSFUSIONS DUE TO HIS RELIGIOUS BELIEFS. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE? - ANSWER DOCUMENT THE STATEMENT IN THE PATIENTS CHART A MEDICAL ASSISTANT IS PREPARING A PATIENT WHO HAS INTERMITTENT PERIPHERAL CYANOSIS FOR AN EXAMINATION BY THE PROVIDER. THE ASSISTANT SHOULD UNDERSTAND THAT HEALTHY PERFUSION OF THE HANDS AND FEET DEPENDS ON ADEQUATE INTERACTION BETWEEN WHICH OF THE FOLLOWING TWO BODY SYSTEMS - ANSWER CIRCULATORY AND RESPIRATORY A MEDICAL ASSISTANT IS CHECKING A PATIENT OUT OF THE CLINIC. IN WHICH OF THE FOLLOWING DOCUMENTS SHOULD THE ASSISTANT LOCATE INFORMATION ABOUT PROVIDER REFERRALS OR APPOINTMENT FOLLOW UP REQUESTS FOR THE PATIENT - ANSWER ENCOUNTER FORM WHEN INFORMED CONSENT IS REQUIRED FOR A PROCEDURE, WHICH OF THE FOLLOWING STEPS SHOULD OCCUR PRIOR TO THE PATIENT SIGNING THE FORM - ANSWER THE PROVIDER SHOULD REVIEW ALTERNATIVE PROCEDURES WITH THE PATIENT A MEDICAL ASSISTANT IS DISCUSSING INFORMATION WITH A PATIENT ABOUT A NEW MEDICATION THAT THE PROVIDER PRESCRIBED. WHICH OF THE FOLLOWING ACTION SHOULD THE ASSISTANT TAKE - ANSWER REINFORCE TEACHING ABOUT THE FREQUENCY OF MEDICATION ADMINISTRATION A MEDICAL ASSISTANT IS COLLECTING DATA FROM A PATIENT WHO IS EXPERIENCING HEATSTROKE. WHICH OF THE FOLLOWING MANIFESTATIONS SHOULD THE ASSISTANT EXPECT TO FIND - ANSWER HOT SKIN A MEDICAL ASSISTANT IS PREPARING 1G/1KG OF ACTIVATED CHARCOAL FOR A PATIENT WHO WEIGHS 176LBS. HOW MANY GRAMS OF CHARCOAL SHOULD THE ASSISTANT PREPARE - ANSWER 79 G (CONVERT THE WEIGHT IN POUNDS TO KG, THEN IT IS A 1:1 RATIO SO THE ANSWER FOR THE KG WILL BE THE AMOUNT OF ACTIVATED CHARCOAL) A PATIENT LOSES CONSCIOUSNESS. THE EKG TRACING REVEALS VENTRICULAR FIBRILLATION. WHICH OF THE FOLLOWING ACTIONS SHOULD A MEDICAL ASSISTANT TAKE FIRST - ANSWER CALL FOR HELP AND BEGIN CPR A PROVIDER IS PERFORMING A ROUTINE RECTAL EXAMINATION ON A PATIENT. WHICH OF THE FOLLOWING SUPPLIES SHOUD A MEDICAL ASSISTANT HAVE AVAILABLE DURING THE EXAMINATION - ANSWER LUBRICATING JELLY A PATIENT IS ENTITLED TO WHICH OF THE FOLLOWING MEDICAL RECORDS - ANSWER LIST OF MEDICATIONS WITH DIAGNOSIS A MEDICAL ASSISTANT IS USING A SCALE WITH A HEIGHT BAR TO MEASURE A PATIENTS HEIGHT. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE - ANSWER LOWER THE HORIZONTAL BAR GENTLY SO THAT IT RESTS ON THE TOP OF THE PATIENTS HEAD WHEN ASSISTING A PROVIDER WITH A VAGINAL EXAMINATION AND PAPANICOLAOU TEST, A MEDICAL ASSISTANT SHOULD IDENTIFY WHICH OF THE FOLLOWING INSTRUMENTS AS NECESSARY - ANSWER CYTOBRUSH A MEDICAL ASSISTANT IS MONITORING A PATIENT DURING A STRESS TEST. THE PATIENT BECOMES INCREASINGLY SHORT OF BREATH AND TACHYCARDIC. ABNORMALITIES APPEAR IN HIS EKG RHYTHM. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE FIRST - ANSWER DISCONTINUE THE TEST WHICH OF THE FOLLOWING ACTIONS SHOULD THE MEDICAL ASSISTANT TAKE TO SAFEGAURD A PATIENTS PROTECTED HEALTH INFORMATION - ANSWER LOG OFF OF COMPUTER WHEN NOT IN USE IN WHICH OF THE FOLLOWING POSITIONS SHOULD A MEDICAL ASSISTANT PLACE A PATIENT WHEN OBTAINING A RECTAL TEMPERATURE - ANSWER SIMS WHICH OF THE FOLLOWING CELL STRUCTURES IS THE SOURCE OF ENERGY FOR A CELL - ANSWER MITOCHONDIRA A PATIENT AT AN URGENT CARE FACILITY REPORTS THAT SHE VOMITED AND SAW BLOOD IN THE VOMITUS. WHICH OF THE FOLLOWING TERMS SHOULD A MEDICAL ASSISTANT USE TO DOCUMENT THE PATIENTS REPORT - ANSWER HEMATEMESIS A MEDICAL ASSISTANT IS MAKING A NEW SIGN IN SHEET FOR THE PATIENTS WHO HAVE APPOINTMENTS THAT DAY. WHICH OF THE FOLLOWING INFORMATION SHOULD THE SIGN IN SHEET INCLUDE - ANSWER PROVIDERS NAME THE PARENT OF A CHILD WHO HAS PINWORMS IS ASKING THE MEDICAL ASSISTANT FOR MORE INFORMATION ABOUT HIS CHILDS CONDITION. THE ASSISTANT SHOULD BEGIN BY EXPLAINING THAT PINWORMS ARE WHICH OF THE FOLLOWING TYPES OF MICROORGANISMS - ANSWER HELMINTHS A MEDICAL ASSISTANT HAS A REQUEST TO COLLECT A ROUTINE CBC FROM A HEALTHY 10 MONTH OF INFANT. WHICH OF THE FOLLOWING IS THE MOST APPROPRIATE COLLECTION SITE - ANSWER LEFT HEEL A PATIENT CONTACTS THE FACILITY TO REPORT A BURN INJURY TO HER RIGHT ARM. A MEDICAL ASSISTANT SHOULD IDENTIFY WHICH OF THE FOLLOWING PIECES OF INFORMATION AS NECESSARY WHEN SCREENING FOR A POSSIBLE EMERGENCY SITUATION - ANSWER THE CAUSE OF THE PATIENTS BURN A MEDICAL ASSISTANT IS MEASURING A PATIENTS BLOOD PRESSURE WITH AN ANEROID SPHYGMOMANOMETER AND A STETHOSCOPE. WHICH OF THE FOLLOWING ACTIONS SHOULD THE MEDICAL ASSISTANT TAKE - ANSWER MAKE SURE THE MIDPOINT OF THE PATIENTS ARE IS AT THE LEVEL OF THE PATIENTS HEART WHICH OF THE FOLLOWING TERMS DESCRIBES THE BODY'S INTERNAL ADAPTATION AND CHANGE TO KEEP BODY FUNCTIONS IN BALANCE - ANSWER HOMEOSTASIS AS A MEDICAL ASSISTANT IS COLLECTING A BLOOD SAMPLE, THE PATIENT BEGINS TO FAINT. WHICH OF THE FOLLOWING ACTIONS SHOUDL THE MEDICAL ASSISTANT TAKE TO HELP ENSURE THE PATIENTS SAFTEY - ANSWER POSITION THE PT FLAT ON THEIR BACK A MEDICAL ASSISTANT IS ADMINISTERING EYE OINTMENT TO A PATIENT. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE - ANSWER APPLY A THIN RIBBON OF OINTMENT ALONG THE CONJUNCTIVAL SAC A MEDICAL ASSISTANT IS PREPARING TO SANITIZE CONTAMINATED EQUIPMENT. WHICH OF THE FOLLOWING PIECES OF EQUIPMENT CAN A MEDICAL ASSISTANT SANITIZE AND REUSE WITHOUT NEEDING TO DISINFECT OR STERILIZE IT - ANSWER OTOSCOPE A MEDICAL ASSISTANT IS COMPOSING BUSINESS CORRESPONDENCE USING THE SIMPLIFIED LETTER STYLE. WHICH OF THE FOLLOWING FEATURES SHOULD THE ASSISTANT USE - ANSWER A SUBJECT LINE IN ALL CAPITAL LETTERS A PATIENT ARRIVES AT A CLINIC WITH A BILL FOR XRAYS THAT WERE REQUIRED DUE TO AN INJURY AT THE PATIENTS PLACE OF EMPLOYMENT. THE PATIENT HAS PRIVATE INSURANCE AND IS ELIGIBLE FOR WORKERS COMPENSATION. THE ASSISTANT SHOULD RECOGNIZE THAT WHICH OF THE FOLLOWING PARTIES IS RESPONSIBLE FOR PAYMENT OF THIS BILL - ANSWER PAID IN FULL BY WORKERS COMP A PROVIDER PRESCRIBES OXYCODONE FOR A PATIENT AFTER ABDOMINAL SURGERY. WHICH OF THE FOLLOWING DESCRIBES THIS TYPE OF MEDICATION - ANSWER SCHEDULE II CONTROLLED SUBSTANCE AND HAS A HIGH POTENTIAL FOR ABUSE WHEN UNLOADING AN AUTOCLAVE MACHINE, A MEDICAL ASSISTANT NOTICES SPOTS ON THE INSTRUMENTS. THE ASSISTANT SHOULD RECOGNIZE THAT THIS IS A RESULT OF WHICH OF THE FOLLOWING - ANSWER MINERAL DEPOSITS FROM TAP WATER A MEDICAL ASSISTANT IS ADDING INFORMATION TO A PATIENTS COMPUTERIZED PROBLEM ORIENTED MEDICAL RECORD. INTO WHICH OF THE FOLLOWING SECTIONS OF THE POMR SHOULD THE MEDICAL ASSISTANT ENTER THE PATIENTS HEALTH HISTORY AND LABORATORY RESULTS - ANSWER DATABASE A MEDICAL ASSISTANT IS PREPARING A CMS-1500 INSURANCE CLAIM FORM FOR A PATIENT WHO WAS TREATED FOR A BURN INJURY. WHICH OF THE FOLLOWING PIECES OF INFORMATION IS REQUIRED ON THE FORM - ANSWER CURRENT PROCEDURAL TERMINOLOGY CODE A MEDICAL ASSISTANT IS DRAWING FIVE BLOOD COLLECTION TUBES. WHEN SHOULD THE ASSISTANT RELEASE THE TOURNIQUET - ANSWER WITHIN ONE MINUTE OF APPLICATION A MEDICAL ASSISTANT IS REVIEWING DISCHARGE INFORMATION WITH A PATIENT WHO IS POSTOPERATIVE FOLLOWING CRYOSURGERY TO THE CERVIX. WHICH OF THE FOLLOWING STATEMENTS SHOULD THE ASSISTANT INCLUDE - ANSWER YOU MAY EXPERIENCE A WATERY DISCHARGE FOR UP TO 1 WEEK AFTER YOUR PROCEDURE A MEDICAL ASSISTANT IS REVIEWING THE LIST OF MEDICATIONS A PATIENT REPORTS CURRENTLY TAKING. THE ASSISTANT SHOULD RECOGNIZE THAT WHICH OF THE FOLLOWING MEDICATIONS IS AVAILABLE IN A SUBLINGUAL FORM - ANSWER NITROGLYCERIN IN WHICH OF THE FOLLOWING POSITIONS SHOULD A MEDICAL ASSISTANT PLACE AN 18 MO PATIENT WHEN ADMINISTERING EAR DROPS TO THE RIGHT EAR - ANSWER RIGHT EAR FACING UP WITH THE EARLOBE PULLED DOWN AND BACK A MEDICAL ASSISTANT IS OBTAINING INFORMATION FOR A PATIENTS MEDICAL HISTORY AND PHYSICAL EXAMINATION. THE PATIENT REPORTS INTERMITTENT EPISODES OF RINGING IN HIS EARS. WHICH OF THE FOLLOWING SHOULD THE ASSISTANT USE WHEN DOCUMENTING THIS FINDING IN THE PATIENTS MEDICAL RECORD - ANSWER TINNITUS A MEDICAL ASSISTANT IN AN OUTPATIENT FACILITY IS PREPARING A PATIENT FOR A VENIPUNCTURE. WHICH OF THE FOLLOWING ACTIONS SHOULD THE ASSISTANT TAKE TO CONFIRM THE PATIENTS IDENTITY - ANSWER ASK THE PATIENT TO STATE AND SPELL THEIR FULL NAME AND PROVIDE THEIR DATE OF BIRTH A MEDICAL ASSISTANT US TO USE THE SNELLEN CHART TO TEST AN ADULT PATIENT VISUAL ACUITY. THE ASSISTANT SHOULD INSTRUCT THE PATIENT TO STAND WHICH OF THE FOLLOWING DISTANCES AWAY - ANSWER 20 FEET A PULSE OXIMETER CAN REGISTER AN ARTIFICIALLY LOW OXYGEN SATURATION MEASUREMENT FOR A PATIENT WHO HAS WHICH OF THE FOLLOWING CONDITIONS - ANSWER COLD FINGER WHICH OF THE FOLLOWING TECHNIQUES SHOULD A MEDICAL ASSISTANT USE TO PUT A 7 YEAR OLD CHILD AT EASE PRIOR TO ADMINISTERING AN INJECTION - ANSWER EXPLAIN THE PROCEDURE TO THE CHILD IN SIMPLE STEPS WHEN PERFORMING DIAGNOSTIC CODING, HOW MANY CHARACTERS ARE USED TO PROVIDE THE HIGHEST LEVEL OF SPECIFICITY WITH AN ICD-10 CM CODE - ANSWER SEVEN CHARACTERS THE PROVIDER ORDERS THE MEDICAL ASSISTANT TO PREPARE A TABLESPOON OF MEDICATION FOR A PATIENT. HOW MANY MILLIMETERS OF MEDICATION SHOULD THE ASSITANT DRAW UP - ANSWER 15 ML ACCORDING TO OSHA GUIDELINES A MEDICAL ASSISTANT SHOUD DISPOSE OF BLOOD SOILED GAUZE DRESSINGS IN WHICH OF THE FOLLOWING - ANSWER RED BIOHAZARD BAG A MEDICAL ASSISTANT IS SPEAKING WITH A PATIENT WHO HAS SEASONAL ALLERGIES. WHICH OF THE FOLLOWING HEALTH CARE PROVIDERS SHOULD THE ASSISTANT IDENTIFY AS BEING ABLE TO MAKE A DIAGNOSIS AND INITIATE THE NECESSARY TREATMENT - ANSWER PHYSCIAN ASSISTANT A PROVIDER REQUESTS A MEDICAL ASSISTANT TO INITIATE A REFERRAL FOR A PATIENT TO A MENTAL HEALTH FACILITY. WHICH OF THE FOLLOWING PIECES OF INFORMATION IS REQUIRED FOR THE ASSISTANT TO INCLUDE IN THE INITIAL RECORD - ANSWER DIAGNOSIS WHICH OF THE FOLLOWING ROUTES FOR TAKING A PATIENT TEMPERATURE IS THE MOST ACCURATE - ANSWER RECTAL A PROVIDER ASKS A MEDICAL ASSISTANT TO ADMINISTER OXYGEN TO A PATIENT WHO IS EXPERIENCING RESPIRATORY DISTRESS. WHICH OF THE FOLLOWING ACTIONS SHOULD THE MEDICAL ASSISTANT TAKE WHEN ADMINISTERING OXYGEN TO THE PATIENT - ANSWER INSERT THE TIPS OF THE CANNULA INTO THE PATIENTS NOSTRILS WHICH OF THE FOLLOWING LABORATORY VALUES SHOULD A MEDICAL ASSISTANT IMMEDIATELY REPORT TO A PATIENTS PROVIDER - ANSWER BLOOD GLUCOSE 500 MG/DL A MEDICAL ASSISTANT IS PREPARING TO APPLY OINTMENT TO SEVERAL ABRASIONS ON A PATIENT LEG. WHICH OF THE FOLLOWING SUPPLIES SHOULD THE MEDICAL ASSISTANT USE TO REMOVE THE MEDICATION FROM THE JAR - ANSWER A TOUNGE BLADE A PATIENT REQUESTS A FEMALE PROVIDER TO PERFORM HER EXAMINATION DUE TO RELIGIOUS CONVICTION. A FEMALE PROVIDER IS NOT AVAILABLE. WHICH OF THE FOLLOWING IS THE APPROPRIATE RESPONSE BY THE MEDICAL ASSISTANT - ANSWER ASSISTING THE PATIENT IN LOCATING A PROVIDER TO ACCOMMODATE THE PATIENTS NEEDS A MEDICAL ASSISTANT IS EXAMINING THE SKIN ON A PATIENTS FOREARM WHERE THE PATIENT REPORTS DEVELOPING A RASH. THE ASSISTANT NOTES MULTIPLE SOLID ELEVATIONS THAT ARE LESS THAN 0.5 CM IN DIAMETER. WHICH OF THE FOLLOWING TERMS SHOULD BE USED TO DOCUMENT THESE OBSERVATIONS IN THE PATIENTS MEDICAL RECORD - ANSWER PAPULES WHEN SPEAKING WITH A PATIENT WHO HAS MODERATE HEARING LOSS AND READS LIPS, WHICH OF THE FOLLOWING ACTIONS SHOULD A MEDICAL ASSISTANT TAKE TO AID IN COMMUNICATION WITH THE PATIENT - ANSWER USE HAND GESTURES A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS & WEDNESDAYS & ALL ONCOLOGY PATIENTS ON TUESDAYS & THURSDAYS. WHAT TYPE OF SCHEDULING IS THE CLINIC USING? - ANSWER CLUSTER SCHEDULING THE PARENT OF A CHILD WHO HAS PEDICULOSIS IS ASKING A MA FOR MORE INFORMATION ABOOUT HER CHILD'S CONDITION. THE MA SHOULD BEGIN BY EXPLAINING THAT PEDICULOSIS IS WHICH TYPES OF INFECTION? - ANSWER PARASITIC A MA IS REVIEWING A PROVIDER'S INSTRUCTIONS AS THE PATIENT IS PREPARING TO LEAVE THE OFFICE. THE PROVIDER RECOMMENDS THAT THE PATIENT PURCHASE AN OVER-THE-COUNTER ANTITUSSIVE, BUT THE PATIENT TELLS THE MA THAT SHE DOES NOT KNOW WHAT AN ANTITUSSIVE IS. WHICH OF THE FOLLOWING RESPONSES SHOULD THE MA MAKE? - ANSWER IT IS A MEDICATION THAT SUPPRESSES THE COUGH REFLEX WHEN PREFORMING THE PALPATORY METHOD FOR OBTAINING BLOOD PRESSURE. WHICH INDICATES THE LEVEL AT WHICH THE MA SHOULD INFLATE THE CUFF? - ANSWER 30 mm Hg ABOVE THE RADIAL PULSE CESSATION A first-time patient is late arriving to the office which of the following should the medical assistant say first? - ANSWER "HELLO. WELCOME TO OUR OFFICE" A MA IS ADMINISTERING AN INTRAMUSCULAR IMMUNIZATION TO A PATIENT. WHICH ACTION SHOULD MA TAKE? - ANSWER CLEANSE THE SITE IN A CIRCULAR MOTION FROM THE CENTER OUTWARD A MA IS EXPLAINING A VENIPUNCUTURE PROCEDURE TO A PATIENT. WHICH STATEMENTS SHOULD MA MAKE? - ANSWER ILL BE COLLECTING A BLOOD SAMPLE FROM YOU TODAY. THERE WILL BE A SMALL STICK IN YOUR ARM. A MA is examining the skin on a patient's forearm where the patient reports developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the following terms should he use to document his observations in the patient's medical record? - ANSWER PAPULES A PATIENT TELLS A MA THAT HIS PROVIDER'S OFFICE IS INCOMPETENT, AS THERE IS NO IMPROVEMENT IN HIS CONDITION. WHICH IS APPROPRIATE RESPONSE FOR MA TO MAKE? - ANSWER I THINK THAT YOU FEEL THAT YOUR TREATMENT IS NOT EFFECTIVE A MA IS ASSISTING A PROVIDER WITH AN ABDOMINAL EXAMINATION. WHEN THE PROVIDER PALPATES THE MAJOR PORTION OF THE LIVER, THE ASSISTANT SHOULD RECOGNIZE THAT HE IS PALPATING WHICH OF ABDOMINAL QUADRANTS ? - ANSWER RIGHT UPPER A PATIENT IS SEEN IN AN URGENT CARE CENTER FOR A LACERATION TO THE LEFT FOOT. THE PROVIDER EVALUATES THE INJURY, DETERMINES SUTURES ARE NOT NEEDED, APPLIES A DRESSING & RELEASES THE PATIENT. WHICH LEVELS OF EXAMINATIONS SHOULD MA USE FOR THE PROCEDURE CODING FOR THE VISIT? - ANSWER PROBLEM-FOCUSED EXAMINATION WHICH INFORMATION SHOULD THE MA ENTER INTO THE APPOINTMENT CALENDAR WHEN SCHEDULING A PATIENT FOR A SKIN RASH? - ANSWER DAYTIME PHONE # A MA DISCOVERS A GARBAGE CAN FIRE HAS STARTED IN THE BREAK ROOM. ACCORDING TO THE "RACE" ACRONYM FOR EMERGENCY RESPONSE. WHICH ACTION SHOULD MA TAKE FIRST? - ANSWER EVACUATE STAFF & PATIENTS IMMEDIATE A MA IS ENCOURAGING A PATIENT TO INCREASE HER INTAKE OF INSOLUBLE FIBER TO HELP PREVENT CONSTIPATION & HEMORRHOIDS. WHICH FOODS SHOULD THE MA RECOMMEND AS THE BEST SOURCE OF INSOLUBLE FIBER? - ANSWER PEARS W/ SKIN A MA IS PREPARING A PATIENT WHO HAS CONGESTIVE HEART FAILURE (CHF) FOR AN EXAMINATION BY THE PROVIDER. WHICH MANIFESTATIONS SHOULD MA EXPECT? - ANSWER SHORTNESS OF BREATH A MA IS DISCUSSING INFORMATION WITH A PATIENT ABOUT A NEW MEDICATION THAT THE PROVIDER PRESCRIBED. WHICH ACTIONS SHOULD MA TAKE? - ANSWER REINFORCE TEACHING ABOUT FREQUENCY OF MEDICATION ADMINISTRATION A PATIENT ARRIVES AT A CLINIC W/ BILL FOR X-RAYS THAT WERE REQUIRED DUE TO AN INJURY AT THE PATIENT'S PLACE OF EMPLOYMENT. THE PATIENT HAS PRIVATE INSURANCE & IS ELIGIBLE FOR WORKERS' COMPENSATION. THE MA SHOULD RECOGNIZE THAT WHICH PARTIES IS RESPONSIBLE FOR PAYMENT OF THIS BILL? - ANSWER PAID IN FULL BY WORKERS' COMPENSATION A MA IN AN OUTPATIENT FACILITY IS PREPARING A PATIENT FOR A VENIPUNCTURE. WHICH ACTIONS SHOULD THE ASSISTANT TAKE TO CONFIRM THE PATIENT'S IDENTIFY? - ANSWER ASK THE PATIENT TO STATE AND SPELL THEIR FULL NAME & PROVIDE THEIR DOB A MA IS USING A SCALE W/ HEIGHT BAR TO MEASURE A PATIENT'S HEIGHT. WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER LOWER THE HORIZONTAL BAR GENTLY SO THAT IT RESTS ON THE TOP OF THE PATIENTS HEAD A MA IS REPLACING A SHARPS CONTAINER IN AN EXAMINATION ROOM & RECIEVES A SMALL LACERATION ON HER ARM FROM THE PLASTIC LID. WHICH TYPES DOCUMENTATION SHOULD THE MA COMPLETE AS A RESULT OF THIS INCIDENT? - ANSWER OSHA FORM 301 WHICH MEDICAL RECORD DOCUMENTATION TEMPLATES IS ORGANIZED BY THE ENTITY THAT SUPPLIED THE DATA? - ANSWER SOURCE-ORIENTED WHICH LABORATORY RESULTS SHOULD THE MA RECOGNIZE IS ABNORMAL ? - ANSWER POTASSIUM 3 mEq/L A MA is transcribing a prescription for magnesium sulfate into a patient's medical record. Which of the following should the assistant use to document this medication? - ANSWER MAGNESIUM SULFATE WHICH EKG ARTIFACTS IS CAUSED BY A DISCONNECTED ELECTRODE & RESULTS IN THE TRACING GOING INTO THE MARGINS OF THE PAPER? - ANSWER INTERRUPTED BASELINE A MA IS MEASURING A PATIENT'S OXYGEN SATURATION W/ PULSE OXIMETER. WHICH ACTIONS SHOULD MA TAKE? - ANSWER CHECK CAPILLARY REFILL IN THE PATIENT'S FINGER A MA IS CARING FOR A CHILD WHO HAS VARICELLA ZOSTER VIRUS. THE MA SHOULD RECOGNIZE THAT VARICELLA IS TRANSFERRED THROUGH WHICH MODES OF TRANSMISSIONS? - ANSWER AIRBORNE WHICH STEPS FOR FINGERSTICK SHOULD A MA COMPLETE 1ST? - ANSWER CONFIRM THE CORRECT IDENTITY OF THE PATIENT A MA IS SCHEDULING DIAGNOSTIC TESTS FOR A PATIENT'S LIVER & PANCREAS. WHICH SYSTEMS IS BEING ASSESSED? - ANSWER DIGESTIVE At work, a medical assistant cared for a neighbor who sustained multiple injuries in the fall. After work, another neighbor asked the assistant what happened to the neighbor who fell. Following the American Association of medical assistance code of ethics, which of the following responses should the assistant make? - ANSWER I CANT SHARE ANY INFORMATION ABOUT WHAT HAPPENS AT MY JOB.