1JV10 Week 5 Summary of Lecture and Book

Week 5: Improving diversity and inclusion within TU/e



1JV10 Organisational Behaviour for
IE
Topic 5 - Improving diversity and inclusion
within TU/e
Book chapters:
 8: Social Stressors in Organizations
 22: Prevention and Intervention: Multi-Level Workplace Interventions
 24: Positive Workplace Interventions


Slides: Designing Interventions
Interventions
 Actions that are taken to eliminate, reduce, alter the causes and
symptoms of ill-health and ill-performance
 Actions that are taken to enhance well-being, health, and performance.

, Week 5: Improving diversity and inclusion within TU/e




The effectiveness of interventions:
 3 Phases: 1) Development, 2 Implementation, 3) Evalutation
 Comprehensive interventions (individual & organisational level) are
usually more effective
 User participation enhances effectiveness
 Strong commitment by senior management




Training Intervention:
 Job demands and resources
 Typology of bystanders
 Finding resources (personal; social)
o Matching influencing techniques to type of bystander
o Effective collaboration (communication, signalling, task support)
and social support