Responsible Beverage Service Study Guide: Complete
100-Question Exam Bank-Graded A
1. Which tool is commonly used by police to measure BAC?
A. Speed radar
B. Breathalyzer
C. Security camera
D. ID scanner
Correct Answer: B
Explanation: Breathalyzers measure alcohol concentration in a person’s breath. This
provides an estimate of BAC. Officers also rely on observed behavior, since BAC is not
the only factor considered.
2. Can a person be charged with impaired driving below 0.05% BAC?
A. No, never
B. Only at night
C. Yes, if driving ability is impaired
D. Only for commercial drivers
Correct Answer: C
Explanation: Impairment can occur below 0.05% BAC. Police assess coordination,
reaction time, and judgment. Drivers may still face penalties, as BAC alone does not
guarantee fitness to drive.
3. What should staff do when checking ID?
A. Accept it quickly
B. Ask for one piece only
C. Verify validity and photo carefully
D. Return it without checking
Correct Answer: C
Explanation: Proper ID checks reduce underage service. Staff should examine photo
likeness and document quality. Asking questions can confirm authenticity and protect the
licensee.
4. Why is incident documentation important?
A. For entertainment
B. For social media
C. For legal protection and training
D. For customer rewards
Correct Answer: C
, Explanation: Incident logs create a factual record of events. They may be used in legal
proceedings. Logs also help staff learn from past situations, reducing liability.
5. What is the main reason servers must ensure intoxicated patrons do not drive?
A. To reduce noise complaints
B. To avoid customer dissatisfaction
C. To meet their duty of care under the law
D. To improve sales
Correct Answer: C
Explanation: Servers and licensees have a legal duty of care to protect patrons and the
public. Allowing an intoxicated guest to drive can result in serious harm. This creates
legal liability under BC law.
6. Which action best demonstrates proactive alcohol service?
A. Serving quickly during peak hours
B. Monitoring guest behavior from the first drink
C. Waiting for problems to occur
D. Ignoring changes in mood
Correct Answer: B
Explanation: Proactive service means observing guests early and continuously. This
allows staff to slow or stop service before intoxication occurs. Early action reduces
conflict and safety risks.
7. Why should alcohol be removed when discontinuing service?
A. To punish the guest
B. To embarrass the guest
C. To prevent further intoxication
D. To free table space
Correct Answer: C
Explanation: Removing alcohol stops further consumption and reduces risk. It supports
the decision to discontinue service. This action should be done calmly and discreetly,
with safety as the goal.
8. What is the best tone to use when refusing service?
A. Defensive
B. Apologetic
C. Calm and firm
D. Aggressive
Correct Answer: C
Explanation: A calm and firm tone shows professionalism and confidence. It reduces
escalation and confrontation. Guests are more likely to comply when treated respectfully.
, 9. Why should staff cite the law or house policy when refusing service?
A. To threaten the guest
B. To avoid responsibility
C. To reinforce that the decision is not personal
D. To confuse the guest
Correct Answer: C
Explanation: Referring to policy or law removes personal bias. It shows staff are
following required procedures. This often helps guests accept the refusal and protects
staff legally.
10. What is the safest way to arrange transportation for an intoxicated guest?
A. Let them walk home
B. Allow them to drive slowly
C. Call a taxi or ride service
D. Ignore the situation
Correct Answer: C
Explanation: Professional transportation ensures safety. Walking or driving while
impaired is dangerous. Ride services reduce the risk of injury or liability.
11. When should police be contacted regarding an intoxicated patron?
A. Anytime alcohol is served
B. Only after closing
C. When a guest insists on driving while impaired
D. For all refusals of service
Correct Answer: C
Explanation: Police should be contacted if a patron insists on driving while intoxicated.
This protects the public and the establishment. Calling police is a last resort but
sometimes necessary.
12. What factor can influence how quickly alcohol affects a person?
A. Shoe size
B. Body weight and metabolism
C. Hair color
D. Eye color
Correct Answer: B
Explanation: Body weight, metabolism, and food intake all affect how quickly alcohol
impacts someone. Smaller individuals or those with slower metabolism may feel effects
sooner. Staff must observe each guest individually.
13. Why is it important to know standard drink sizes?
A. To serve faster
100-Question Exam Bank-Graded A
1. Which tool is commonly used by police to measure BAC?
A. Speed radar
B. Breathalyzer
C. Security camera
D. ID scanner
Correct Answer: B
Explanation: Breathalyzers measure alcohol concentration in a person’s breath. This
provides an estimate of BAC. Officers also rely on observed behavior, since BAC is not
the only factor considered.
2. Can a person be charged with impaired driving below 0.05% BAC?
A. No, never
B. Only at night
C. Yes, if driving ability is impaired
D. Only for commercial drivers
Correct Answer: C
Explanation: Impairment can occur below 0.05% BAC. Police assess coordination,
reaction time, and judgment. Drivers may still face penalties, as BAC alone does not
guarantee fitness to drive.
3. What should staff do when checking ID?
A. Accept it quickly
B. Ask for one piece only
C. Verify validity and photo carefully
D. Return it without checking
Correct Answer: C
Explanation: Proper ID checks reduce underage service. Staff should examine photo
likeness and document quality. Asking questions can confirm authenticity and protect the
licensee.
4. Why is incident documentation important?
A. For entertainment
B. For social media
C. For legal protection and training
D. For customer rewards
Correct Answer: C
, Explanation: Incident logs create a factual record of events. They may be used in legal
proceedings. Logs also help staff learn from past situations, reducing liability.
5. What is the main reason servers must ensure intoxicated patrons do not drive?
A. To reduce noise complaints
B. To avoid customer dissatisfaction
C. To meet their duty of care under the law
D. To improve sales
Correct Answer: C
Explanation: Servers and licensees have a legal duty of care to protect patrons and the
public. Allowing an intoxicated guest to drive can result in serious harm. This creates
legal liability under BC law.
6. Which action best demonstrates proactive alcohol service?
A. Serving quickly during peak hours
B. Monitoring guest behavior from the first drink
C. Waiting for problems to occur
D. Ignoring changes in mood
Correct Answer: B
Explanation: Proactive service means observing guests early and continuously. This
allows staff to slow or stop service before intoxication occurs. Early action reduces
conflict and safety risks.
7. Why should alcohol be removed when discontinuing service?
A. To punish the guest
B. To embarrass the guest
C. To prevent further intoxication
D. To free table space
Correct Answer: C
Explanation: Removing alcohol stops further consumption and reduces risk. It supports
the decision to discontinue service. This action should be done calmly and discreetly,
with safety as the goal.
8. What is the best tone to use when refusing service?
A. Defensive
B. Apologetic
C. Calm and firm
D. Aggressive
Correct Answer: C
Explanation: A calm and firm tone shows professionalism and confidence. It reduces
escalation and confrontation. Guests are more likely to comply when treated respectfully.
, 9. Why should staff cite the law or house policy when refusing service?
A. To threaten the guest
B. To avoid responsibility
C. To reinforce that the decision is not personal
D. To confuse the guest
Correct Answer: C
Explanation: Referring to policy or law removes personal bias. It shows staff are
following required procedures. This often helps guests accept the refusal and protects
staff legally.
10. What is the safest way to arrange transportation for an intoxicated guest?
A. Let them walk home
B. Allow them to drive slowly
C. Call a taxi or ride service
D. Ignore the situation
Correct Answer: C
Explanation: Professional transportation ensures safety. Walking or driving while
impaired is dangerous. Ride services reduce the risk of injury or liability.
11. When should police be contacted regarding an intoxicated patron?
A. Anytime alcohol is served
B. Only after closing
C. When a guest insists on driving while impaired
D. For all refusals of service
Correct Answer: C
Explanation: Police should be contacted if a patron insists on driving while intoxicated.
This protects the public and the establishment. Calling police is a last resort but
sometimes necessary.
12. What factor can influence how quickly alcohol affects a person?
A. Shoe size
B. Body weight and metabolism
C. Hair color
D. Eye color
Correct Answer: B
Explanation: Body weight, metabolism, and food intake all affect how quickly alcohol
impacts someone. Smaller individuals or those with slower metabolism may feel effects
sooner. Staff must observe each guest individually.
13. Why is it important to know standard drink sizes?
A. To serve faster
