SMART SERVE ONTARIO EXAM
QUESTIONS AND ANSWERS GRADED A+
2025/2026
The government of Canada issues licenses for the sale and service of alcohol in Ontario- T or F -
ANS False- The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's length
agency of the Ontario Government, issues licences for the sale and service of alcohol in Ontario.
The AGCO can also suspend or revoke a licence.
what is the minimum age for someone to serve or sell alcohol? - ANS 18
You could be held civilly and/or criminally liable if you serve too much alcohol to a customer- T
or F - ANS True. The Liquor Licence Act (LLA) is legislation that outlines the laws and
regulations affecting the sale and service of alcohol in Ontario. This includes ensuring that you
never serve a customer to the point of intoxication. Not complying with the laws and
regulations, could result in you being held civilly and/or criminally liable.
After an intoxicated customer has left your establishment, you are no longer liable for him or
her- T or F - ANS False. Your liability does not end when the customer leaves. If you have
served a customer to the point of intoxication, you are liable for them until they are sober again.
Drinking coffee will help a person who is intoxicated sober up faster - T or F - ANS False.
Drinking coffee, water or eating food will not help someone sober up faster. Once alcohol has
been absorbed by the body and moves into the bloodstream, only time will help.
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, An 8 ounce of beer is equal to an 8 ounce of wine- T or F - ANS False. There are big
differences in the alcohol content found in beer, wine, and spirits.
You can refuse the sale of alcohol to any customer even if they produce a valid I.D. - T or F -
ANS True. It is your legal obligation to refuse the sale of alcohol to anyone if you have reason
to believe he/she is intoxicated and/or you suspect they may be purchasing alcohol for an
underage person.
A customer can show identification without a photo to prove they are age 19 or older- T or F -
ANS False. A valid I.D. is one that is issued by the government and must include a person's
photograph and date of birth.
If an intoxicated customer arrives at your establishment, you should not let them in. - T or F -
ANS True. You cannot allow an intoxicated customer to enter or remain on the premises of a
licensed establishment.
On average, the body can metabolize approximately 2 standard drinks in one hour.- T or F -
ANS False. On average, the body can metabolize approximately 1 standard drink per hour.
When does alcohol begin to move through the stomach, intestines, and into the bloodstream? -
ANS Even as the first drink is being consumed
Since alcohol is a ___________ it ________ down the central nervous system and impacts how
a person thinks, acts, and moves. - ANS depressant, slows
What is BAC? - ANS BAC is the amount of alcohol measured in milligrams, found in 100
millilitres of blood. For example, a person with 50 mg of alcohol per 100mL of blood has a BAC
of 0.05 (50 mg divided by 100 mL).
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
QUESTIONS AND ANSWERS GRADED A+
2025/2026
The government of Canada issues licenses for the sale and service of alcohol in Ontario- T or F -
ANS False- The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's length
agency of the Ontario Government, issues licences for the sale and service of alcohol in Ontario.
The AGCO can also suspend or revoke a licence.
what is the minimum age for someone to serve or sell alcohol? - ANS 18
You could be held civilly and/or criminally liable if you serve too much alcohol to a customer- T
or F - ANS True. The Liquor Licence Act (LLA) is legislation that outlines the laws and
regulations affecting the sale and service of alcohol in Ontario. This includes ensuring that you
never serve a customer to the point of intoxication. Not complying with the laws and
regulations, could result in you being held civilly and/or criminally liable.
After an intoxicated customer has left your establishment, you are no longer liable for him or
her- T or F - ANS False. Your liability does not end when the customer leaves. If you have
served a customer to the point of intoxication, you are liable for them until they are sober again.
Drinking coffee will help a person who is intoxicated sober up faster - T or F - ANS False.
Drinking coffee, water or eating food will not help someone sober up faster. Once alcohol has
been absorbed by the body and moves into the bloodstream, only time will help.
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, An 8 ounce of beer is equal to an 8 ounce of wine- T or F - ANS False. There are big
differences in the alcohol content found in beer, wine, and spirits.
You can refuse the sale of alcohol to any customer even if they produce a valid I.D. - T or F -
ANS True. It is your legal obligation to refuse the sale of alcohol to anyone if you have reason
to believe he/she is intoxicated and/or you suspect they may be purchasing alcohol for an
underage person.
A customer can show identification without a photo to prove they are age 19 or older- T or F -
ANS False. A valid I.D. is one that is issued by the government and must include a person's
photograph and date of birth.
If an intoxicated customer arrives at your establishment, you should not let them in. - T or F -
ANS True. You cannot allow an intoxicated customer to enter or remain on the premises of a
licensed establishment.
On average, the body can metabolize approximately 2 standard drinks in one hour.- T or F -
ANS False. On average, the body can metabolize approximately 1 standard drink per hour.
When does alcohol begin to move through the stomach, intestines, and into the bloodstream? -
ANS Even as the first drink is being consumed
Since alcohol is a ___________ it ________ down the central nervous system and impacts how
a person thinks, acts, and moves. - ANS depressant, slows
What is BAC? - ANS BAC is the amount of alcohol measured in milligrams, found in 100
millilitres of blood. For example, a person with 50 mg of alcohol per 100mL of blood has a BAC
of 0.05 (50 mg divided by 100 mL).
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
