Sales Cloud Consultant Certification Exam
UPDATED QUESTIONS AND CORRECT
ANSWERS
Universal Containers was bought by a larger company and needs to provide information on a
monthly
basis to the new parent company to help predict sales.
Which data should the new parent company review?
A. Dashboard of user login history
B. Count of new lead records created
C. Number of activities tied to opportunities
D. Opportunity pipeline report grouped by month - CORRECT ANSWER D.
Opportunity pipeline report grouped by month
When the billing address on an account is changed, the mailing address of all related contact
records
should be updated to reflect the new address.
How can this requirement be met?
A. Create a workflow rule on accounts.
B. Create a workflow rule on contacts.
C. Create a process on accounts using Process Builder.
D. Create a Force.com trigger on contacts - CORRECT ANSWER C. Create a process
on accounts using Process Builder.
Universal Containers is using Salesforce and has set up a private sharing model. Sam is a
sales
executive who reports to John, a sales manager. Sam has ownership of the ABC Company
account
,record and has created an opportunity for ABC Company. There is a sharing rule that allows
the
finance team to see all accounts and opportunities.
Which statement about data visibility is true?
A. John and Sam can see all of the same data
B. John can see all of Sam's data but Sam CANNOT see all of John's data.
C. The finance team must be added to the sales team in order to see Sam's opportunity.
D. John must be added to the sales team in order to see Sam's opportunity. - CORRECT
ANSWER B. John can see all of Sam's data but Sam CANNOT see all of John's data.
Universal Containers is expanding sales internationally and has created new price books to
handle the
various currencies for the five new countries. When a sales representative selects one of the
new price
books to add a product to an opportunity, there are no products available.
What should be evaluated when troubleshooting this issue?
A. Confirm that product line items on opportunities are enabled.
B. Confirm that the products are shared with the sales representative's role.
C. Confirm that the old pricebook is disabled for the sales representative.
D. Confirm that the products and currencies are associated with the pricebook. - CORRECT
ANSWER D. Confirm that the products and currencies are associated with the
pricebook.
Sales management at Universal Containers needs to provide channel partners with easy
access to
approved product documentation. They also need to notify partners about the material
revisions and
updates.
How can they achieve these goals in Salesforce?
, A. Enable Content in the Partner Community and enable Content email alerts for partner
users.
B. Enable the Document tab in the Partner Community and enable email alerts for partner
users.
C. Add the Content related list to the partner contact page layout and enable content delivery.
D. Add the Content related list to the partner account page layout and enable content delivery.
- CORRECT ANSWER A. Enable Content in the Partner Community and enable
Content email alerts for partner users.
When using Collaborative forecasts, which forecast category is not included in the forecast?
A. Closed
B. Omitted
C. Pipeline
D. Best Case - CORRECT ANSWER B. Omitted
When Importing revenue quota data using Data Loader, what information must be included in
the import file? (Select all that apple).
A. User record ID
B. User Full Name
C. Start date of the forecast period
D Quota Amount
E. Quota Quantity - CORRECT ANSWER A. User record ID
C. Start date of the forecast period
D Quota Amount
When the forecast type is Opportunities (Revenue), What fields determine the forecast?
(Select all that Apply),
UPDATED QUESTIONS AND CORRECT
ANSWERS
Universal Containers was bought by a larger company and needs to provide information on a
monthly
basis to the new parent company to help predict sales.
Which data should the new parent company review?
A. Dashboard of user login history
B. Count of new lead records created
C. Number of activities tied to opportunities
D. Opportunity pipeline report grouped by month - CORRECT ANSWER D.
Opportunity pipeline report grouped by month
When the billing address on an account is changed, the mailing address of all related contact
records
should be updated to reflect the new address.
How can this requirement be met?
A. Create a workflow rule on accounts.
B. Create a workflow rule on contacts.
C. Create a process on accounts using Process Builder.
D. Create a Force.com trigger on contacts - CORRECT ANSWER C. Create a process
on accounts using Process Builder.
Universal Containers is using Salesforce and has set up a private sharing model. Sam is a
sales
executive who reports to John, a sales manager. Sam has ownership of the ABC Company
account
,record and has created an opportunity for ABC Company. There is a sharing rule that allows
the
finance team to see all accounts and opportunities.
Which statement about data visibility is true?
A. John and Sam can see all of the same data
B. John can see all of Sam's data but Sam CANNOT see all of John's data.
C. The finance team must be added to the sales team in order to see Sam's opportunity.
D. John must be added to the sales team in order to see Sam's opportunity. - CORRECT
ANSWER B. John can see all of Sam's data but Sam CANNOT see all of John's data.
Universal Containers is expanding sales internationally and has created new price books to
handle the
various currencies for the five new countries. When a sales representative selects one of the
new price
books to add a product to an opportunity, there are no products available.
What should be evaluated when troubleshooting this issue?
A. Confirm that product line items on opportunities are enabled.
B. Confirm that the products are shared with the sales representative's role.
C. Confirm that the old pricebook is disabled for the sales representative.
D. Confirm that the products and currencies are associated with the pricebook. - CORRECT
ANSWER D. Confirm that the products and currencies are associated with the
pricebook.
Sales management at Universal Containers needs to provide channel partners with easy
access to
approved product documentation. They also need to notify partners about the material
revisions and
updates.
How can they achieve these goals in Salesforce?
, A. Enable Content in the Partner Community and enable Content email alerts for partner
users.
B. Enable the Document tab in the Partner Community and enable email alerts for partner
users.
C. Add the Content related list to the partner contact page layout and enable content delivery.
D. Add the Content related list to the partner account page layout and enable content delivery.
- CORRECT ANSWER A. Enable Content in the Partner Community and enable
Content email alerts for partner users.
When using Collaborative forecasts, which forecast category is not included in the forecast?
A. Closed
B. Omitted
C. Pipeline
D. Best Case - CORRECT ANSWER B. Omitted
When Importing revenue quota data using Data Loader, what information must be included in
the import file? (Select all that apple).
A. User record ID
B. User Full Name
C. Start date of the forecast period
D Quota Amount
E. Quota Quantity - CORRECT ANSWER A. User record ID
C. Start date of the forecast period
D Quota Amount
When the forecast type is Opportunities (Revenue), What fields determine the forecast?
(Select all that Apply),
