SCM Final Part 1 2026 Exam Questions
with 100% Correct Answers | Latest
Update
One reason for studying operations and supply chain management
(OSCM) is which of the following?
A. OSCM is essential for understanding organizational behavior
B. Most business graduates do OSCM work regardless of their job title
C. All managers should understand the basic principles that guide the
design of transformation processes.
D. OSCM is a required course in all business degree programs
,E. OSCM is the most rigorous business discipline - 🧠ANSWER ✔✔All
managers should understand the basic principles that guide the design of
transformation processes.
The Goods-Services Continuum consists of which set of the following
categories?
A. No goods, some goods, even mix, some service, no service
B. Pure goods, core goods, core services, pure services
C. No service, some service, good service, excellent service
D. Self-service, help desk service, face-to-face service, service-with-a-
smile
E. None of these - 🧠ANSWER ✔✔Pure goods, core goods, core services,
pure services
Which of the following are defined as core goods?
A. Chemicals
B. Airlines
C. Data storage systems
,D. Hotels
E. None of these - 🧠ANSWER ✔✔data storage systems
Current issues in OSCM do not include:
A. Coordinating relationships between organizations
B. Making senior management aware that OSCM can be a competitive
weapon
C. Managing customer touch points
D. Increasing global supply chain employment - 🧠ANSWER ✔✔Increasing
global supply chain employment
. Which of the following are not listed in the text as jobs in OSCM?
A. Department store manager
B. Project manager
C. Hospital administrator
D. Data Center manager
E. Call center manager - 🧠ANSWER ✔✔-Data Center Manager
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
3
STATEMENT. ALL RIGHTS RESERVED
, *Typical management and staff jobs in operations and supply chain
management do not list Data Center manager.
Which of the following is not a characteristic that distinguishes services
from goods?
A. Service jobs are unskilled
B. A service is intangible
C. Services are perishable
D. Services are heterogeneous
E. None of these - 🧠ANSWER ✔✔Service jobs are unskilled
5. Which of the following is not a way that operations and supply processes
are categorized?
A. Planning
B. Returning
C. Delivering
D. Selecting
E. Making - 🧠ANSWER ✔✔-Selecting
with 100% Correct Answers | Latest
Update
One reason for studying operations and supply chain management
(OSCM) is which of the following?
A. OSCM is essential for understanding organizational behavior
B. Most business graduates do OSCM work regardless of their job title
C. All managers should understand the basic principles that guide the
design of transformation processes.
D. OSCM is a required course in all business degree programs
,E. OSCM is the most rigorous business discipline - 🧠ANSWER ✔✔All
managers should understand the basic principles that guide the design of
transformation processes.
The Goods-Services Continuum consists of which set of the following
categories?
A. No goods, some goods, even mix, some service, no service
B. Pure goods, core goods, core services, pure services
C. No service, some service, good service, excellent service
D. Self-service, help desk service, face-to-face service, service-with-a-
smile
E. None of these - 🧠ANSWER ✔✔Pure goods, core goods, core services,
pure services
Which of the following are defined as core goods?
A. Chemicals
B. Airlines
C. Data storage systems
,D. Hotels
E. None of these - 🧠ANSWER ✔✔data storage systems
Current issues in OSCM do not include:
A. Coordinating relationships between organizations
B. Making senior management aware that OSCM can be a competitive
weapon
C. Managing customer touch points
D. Increasing global supply chain employment - 🧠ANSWER ✔✔Increasing
global supply chain employment
. Which of the following are not listed in the text as jobs in OSCM?
A. Department store manager
B. Project manager
C. Hospital administrator
D. Data Center manager
E. Call center manager - 🧠ANSWER ✔✔-Data Center Manager
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
3
STATEMENT. ALL RIGHTS RESERVED
, *Typical management and staff jobs in operations and supply chain
management do not list Data Center manager.
Which of the following is not a characteristic that distinguishes services
from goods?
A. Service jobs are unskilled
B. A service is intangible
C. Services are perishable
D. Services are heterogeneous
E. None of these - 🧠ANSWER ✔✔Service jobs are unskilled
5. Which of the following is not a way that operations and supply processes
are categorized?
A. Planning
B. Returning
C. Delivering
D. Selecting
E. Making - 🧠ANSWER ✔✔-Selecting
