CLINICAL MEDICAL ASSISTANT FINAL EXAM REVIEW
QUESTIONS AN ANSWERS
If a medical assistant performs a patient exam after the patient has refused to allow it, the medical
assistant can be charged with - CORRECT ANSWER✅✅Battery
The insurance plan called _____ is designed to provide health insurance for low-income and needy
populations that covers children, the aged, the blind and/or people with disabilities who are eligible. -
CORRECT ANSWER✅✅Medicaid
What is the federal insurance plan that provides health insurance for the persons over 65 years of age
and/or disabled? - CORRECT ANSWER✅✅Medicare
What is it called when a physician receives one monthly fee from the insurance company for each
subscriber and his or her practice? - CORRECT ANSWER✅✅Capitation
Insurance policies that provide benefits for conditions diagnosed and treated before the policy was
issued are said to cover ____ conditions. - CORRECT ANSWER✅✅Pre-existing
Which law or government agency is primarily responsible for the regulation of laboratories and
laboratory tests? - CORRECT ANSWER✅✅Clinical Laboratory Improvement Act (CLIA '88)
If a medical assistant performs only those procedures that he or she is trained for and allowed to
perform by law, what is this an example of? - CORRECT ANSWER✅✅Working within the scope of
practice
Which medical assistant is likely to be most successful? - CORRECT ANSWER✅✅One who can remain
calm when things do not go as planned
Why are neatness and good grooming important for medical assistants? - CORRECT ANSWER✅✅-they
help the medical assistant project a professional image
-clean hair and hands help prevent the spread of infection
-if medical office staff looks professional, it helps patients believe that they will receive competent care
,-excessive jewelry can become tangled in equipment or tear gloves
Which of the following is an important element a professionalism for medical assistants and physicians -
CORRECT ANSWER✅✅Obtaining continuing education to stay current in the profession
Right and wrong conduct is known as - CORRECT ANSWER✅✅ethics
Negligence by a professional person is called - CORRECT ANSWER✅✅malpractice
What is the purpose of an advance directive - CORRECT ANSWER✅✅States an individual's wishes
regarding health care if the individual is not able to speak for him or herself
Names an individual to make decisions for an individual if he or she becomes incapable of doing this
Expresses an individual's wish to donate organs when he or she dies
States an individual's wish not to be resuscitated if his or her heart stops beating
What is the name for the crime of billing an insurance company for tests and procedures that were
never performed? - CORRECT ANSWER✅✅fraud
Which of the following patients would be able to give informed consent for treatment? - CORRECT
ANSWER✅✅A 35-year-old woman with a hip fracture
How should a physician terminate a relationship with a patient in order to avoid a possible lawsuit for
abandonment? - CORRECT ANSWER✅✅Notify the patient in writing
What does the doctrine of respondent superior mean? - CORRECT ANSWER✅✅The physician is liable
for the negligent actions of his or her employees
What is the name for the party against whom the lawsuit is brought, whether this is a doctor, medical
facility, or hospital? - CORRECT ANSWER✅✅defendant
Lack of physical or mental fitness is known as - CORRECT ANSWER✅✅incompetence
, When one employee engages another with unwanted comments or physical contact of a sexual nature,
what is it called? - CORRECT ANSWER✅✅harassment
Which of the following must be reported to the proper authorities even if the patient does not consent?
- CORRECT ANSWER✅✅Gun shot wound, possible rape, case of tuberculosis, suicide attempt
To whom would physicians report cases of specific infectious diseases? - CORRECT ANSWER✅✅Local
board of health or health department
Which of the following is an example of a closed question?
What is the reason for your visit today?
Are you an only child?
Can you describe your pain for me?
What are your plans for the future? - CORRECT ANSWER✅✅Are you an only child?
How is the patient likely to react if the medical assistant asks, "why aren't you following your diet?" -
CORRECT ANSWER✅✅Become defensive
What measure may improve communication if the patient has an impaired level of understanding?
Speaking slowly
Repeating information in a different way
Using gestures and demonstrations
Maintaining good eye contact - CORRECT ANSWER✅✅All of the above
On the fourth level of Maslow's hierarchy of needs are the needs for esteem and recognition. What do
these include?
Self-esteem
Respect of others in one's peer group
Success in work
QUESTIONS AN ANSWERS
If a medical assistant performs a patient exam after the patient has refused to allow it, the medical
assistant can be charged with - CORRECT ANSWER✅✅Battery
The insurance plan called _____ is designed to provide health insurance for low-income and needy
populations that covers children, the aged, the blind and/or people with disabilities who are eligible. -
CORRECT ANSWER✅✅Medicaid
What is the federal insurance plan that provides health insurance for the persons over 65 years of age
and/or disabled? - CORRECT ANSWER✅✅Medicare
What is it called when a physician receives one monthly fee from the insurance company for each
subscriber and his or her practice? - CORRECT ANSWER✅✅Capitation
Insurance policies that provide benefits for conditions diagnosed and treated before the policy was
issued are said to cover ____ conditions. - CORRECT ANSWER✅✅Pre-existing
Which law or government agency is primarily responsible for the regulation of laboratories and
laboratory tests? - CORRECT ANSWER✅✅Clinical Laboratory Improvement Act (CLIA '88)
If a medical assistant performs only those procedures that he or she is trained for and allowed to
perform by law, what is this an example of? - CORRECT ANSWER✅✅Working within the scope of
practice
Which medical assistant is likely to be most successful? - CORRECT ANSWER✅✅One who can remain
calm when things do not go as planned
Why are neatness and good grooming important for medical assistants? - CORRECT ANSWER✅✅-they
help the medical assistant project a professional image
-clean hair and hands help prevent the spread of infection
-if medical office staff looks professional, it helps patients believe that they will receive competent care
,-excessive jewelry can become tangled in equipment or tear gloves
Which of the following is an important element a professionalism for medical assistants and physicians -
CORRECT ANSWER✅✅Obtaining continuing education to stay current in the profession
Right and wrong conduct is known as - CORRECT ANSWER✅✅ethics
Negligence by a professional person is called - CORRECT ANSWER✅✅malpractice
What is the purpose of an advance directive - CORRECT ANSWER✅✅States an individual's wishes
regarding health care if the individual is not able to speak for him or herself
Names an individual to make decisions for an individual if he or she becomes incapable of doing this
Expresses an individual's wish to donate organs when he or she dies
States an individual's wish not to be resuscitated if his or her heart stops beating
What is the name for the crime of billing an insurance company for tests and procedures that were
never performed? - CORRECT ANSWER✅✅fraud
Which of the following patients would be able to give informed consent for treatment? - CORRECT
ANSWER✅✅A 35-year-old woman with a hip fracture
How should a physician terminate a relationship with a patient in order to avoid a possible lawsuit for
abandonment? - CORRECT ANSWER✅✅Notify the patient in writing
What does the doctrine of respondent superior mean? - CORRECT ANSWER✅✅The physician is liable
for the negligent actions of his or her employees
What is the name for the party against whom the lawsuit is brought, whether this is a doctor, medical
facility, or hospital? - CORRECT ANSWER✅✅defendant
Lack of physical or mental fitness is known as - CORRECT ANSWER✅✅incompetence
, When one employee engages another with unwanted comments or physical contact of a sexual nature,
what is it called? - CORRECT ANSWER✅✅harassment
Which of the following must be reported to the proper authorities even if the patient does not consent?
- CORRECT ANSWER✅✅Gun shot wound, possible rape, case of tuberculosis, suicide attempt
To whom would physicians report cases of specific infectious diseases? - CORRECT ANSWER✅✅Local
board of health or health department
Which of the following is an example of a closed question?
What is the reason for your visit today?
Are you an only child?
Can you describe your pain for me?
What are your plans for the future? - CORRECT ANSWER✅✅Are you an only child?
How is the patient likely to react if the medical assistant asks, "why aren't you following your diet?" -
CORRECT ANSWER✅✅Become defensive
What measure may improve communication if the patient has an impaired level of understanding?
Speaking slowly
Repeating information in a different way
Using gestures and demonstrations
Maintaining good eye contact - CORRECT ANSWER✅✅All of the above
On the fourth level of Maslow's hierarchy of needs are the needs for esteem and recognition. What do
these include?
Self-esteem
Respect of others in one's peer group
Success in work
