MGMT 300 CHAPTER 1 EXAM
QUESTIONS AND ANSWERS
Which of the following is a characteristic of a traditional management approach?
-Managers play the role of an enabler
-Managers supervise team member's tasks
-Managers constantly mobilize for change
-Mangers lead and empower teams
-Managers encourage conversation and collaboration - Answer-Mangers supervise
team members' tasks
The Forestville Freeze is regionally known for its employee training programs.
Managers at the Freeze conduct research to determine the best candidate interviewing
techniques. This involves the use of which management approach? - Answer-
Behavioral sciences approach
The management science perspective emerged after World War II to treat problems
associated with: - Answer-modern global warfare
Within his role as a financial accountant, Roger uses the capital asset pricing model and
other mathematical tools help clients keep track of their finances. Which perspective or
approach does Roger apply most at his work? - Answer-Quantitative perspective
From the 1950s until today, which management perspective has remained the most
prevalent? - Answer-Humanistic
It is often difficult to make decisions about subsystems because they are: - Answer-
interdependent
In order to determine how to deal with a problem employee, Sharon evaluated the
employee, the problem, and the context in which the problem occurred. She is applying
which of the following perspectives? - Answer-Contingency view
Which of the following is not a criticism of scientific management?
-It does not appreciate the social context of work
-It does not appreciate the higher needs of workers
-It does not appreciate the careful study of tasks and jobs
-It does not acknowledge variance among the individuals
-It tends to regard workers as uninformed and ignores their ideas and suggestions -
Answer-It does not appreciate the careful study of tasks and job
, According to Weber's ideas on bureaucracy, organizations should be based on which of
these?
-Personal loyalty
-Personal references
-Rational authority
-Family ties
-Charismatic authority - Answer--Rational authority
Genex Dynamics is a ballistics company that uses the unity of command, scalar chain,
and division of work principles. These are part of which management philosophy? -
Answer-Administrative principles approach
A key finding in the Hawthorne studies was which of these? - Answer-Human relations
increased productivity
A social group within an organization is part of the: - Answer-informal organization
Used widely by Indian companies, _______ refers to an innovation mind-set that strives
to meet customers' needs quickly and inexpensively. - Answer-jugaad
Of the management trends that have been popular over the past decade, managers are
most aware of: - Answer-e-business
________ is the attainment of organizational goals in an effective and efficient manner
through planning, organizing, leading, and controlling organizational resources -
Answer-Management
In the ______ role, managers initiate improvement projects, identify new ideas, and
delegate idea responsibility to others. - Answer-entrepreneur
The late famed management theorist Peter Drucker is often credited with creating the
modern study of management. True/False - Answer-True
Technical skills are most important at lower organizational levels while conceptual skills
become more important as managers move up the organizational hierarchy. True/False
- Answer-True
A manager forwards information to other organization members in the disseminator role.
True/False - Answer-True
The rise of virtual work has led to a decline in organizational hierarchies. True/False -
Answer-True
Administrative acts and decisions recorded in writing is one of the six characteristics of
the ideal bureaucracy. True/False - Answer-True
QUESTIONS AND ANSWERS
Which of the following is a characteristic of a traditional management approach?
-Managers play the role of an enabler
-Managers supervise team member's tasks
-Managers constantly mobilize for change
-Mangers lead and empower teams
-Managers encourage conversation and collaboration - Answer-Mangers supervise
team members' tasks
The Forestville Freeze is regionally known for its employee training programs.
Managers at the Freeze conduct research to determine the best candidate interviewing
techniques. This involves the use of which management approach? - Answer-
Behavioral sciences approach
The management science perspective emerged after World War II to treat problems
associated with: - Answer-modern global warfare
Within his role as a financial accountant, Roger uses the capital asset pricing model and
other mathematical tools help clients keep track of their finances. Which perspective or
approach does Roger apply most at his work? - Answer-Quantitative perspective
From the 1950s until today, which management perspective has remained the most
prevalent? - Answer-Humanistic
It is often difficult to make decisions about subsystems because they are: - Answer-
interdependent
In order to determine how to deal with a problem employee, Sharon evaluated the
employee, the problem, and the context in which the problem occurred. She is applying
which of the following perspectives? - Answer-Contingency view
Which of the following is not a criticism of scientific management?
-It does not appreciate the social context of work
-It does not appreciate the higher needs of workers
-It does not appreciate the careful study of tasks and jobs
-It does not acknowledge variance among the individuals
-It tends to regard workers as uninformed and ignores their ideas and suggestions -
Answer-It does not appreciate the careful study of tasks and job
, According to Weber's ideas on bureaucracy, organizations should be based on which of
these?
-Personal loyalty
-Personal references
-Rational authority
-Family ties
-Charismatic authority - Answer--Rational authority
Genex Dynamics is a ballistics company that uses the unity of command, scalar chain,
and division of work principles. These are part of which management philosophy? -
Answer-Administrative principles approach
A key finding in the Hawthorne studies was which of these? - Answer-Human relations
increased productivity
A social group within an organization is part of the: - Answer-informal organization
Used widely by Indian companies, _______ refers to an innovation mind-set that strives
to meet customers' needs quickly and inexpensively. - Answer-jugaad
Of the management trends that have been popular over the past decade, managers are
most aware of: - Answer-e-business
________ is the attainment of organizational goals in an effective and efficient manner
through planning, organizing, leading, and controlling organizational resources -
Answer-Management
In the ______ role, managers initiate improvement projects, identify new ideas, and
delegate idea responsibility to others. - Answer-entrepreneur
The late famed management theorist Peter Drucker is often credited with creating the
modern study of management. True/False - Answer-True
Technical skills are most important at lower organizational levels while conceptual skills
become more important as managers move up the organizational hierarchy. True/False
- Answer-True
A manager forwards information to other organization members in the disseminator role.
True/False - Answer-True
The rise of virtual work has led to a decline in organizational hierarchies. True/False -
Answer-True
Administrative acts and decisions recorded in writing is one of the six characteristics of
the ideal bureaucracy. True/False - Answer-True
