CPXP CERTIFICATION EXAM 2026 QUESTIONS
WITH COMPLETE ANSWERS GRADED A+
◉ Define Patient & Family Centered Care Answer: 1. Promotes the
health & well-being of individuals and families
2. An approach to the planning, delivery and evaluation of healthcare
3. Grounded in mutually beneficial partnerships & collaboration
◉ Common Communication Frameworks Answer: AIDET
Heart Head Heart
PEARLS
RELATE
SBAR
E4 Model
4 Habits
◉ Define Sympathy Answer: Sympathy implies sharing or having the
capacity to share the feelings of another person
◉ Define Empathy Answer: Empathy tends to be used to mean
Imagining or having the capacity to imaging feelings that one does
not actually have.
, ◉ Define Culture Answer: the integrated, accepted pattern of human
behavior, including thought, speech, beliefs, actions, and artifacts
◉ Define Competence Answer: Capacity to function effectively as an
individual and an organization with the context of the cultural
beliefs, behaviors and needs of the community
◉ Define cultural competence Answer: Coming together to
understand other cultures. A set of shared beliefs.
◉ Define Cultural Senstivity Answer: Awareness and recognition
that are difference between cultures. "I know my beliefs are not
necessarily yours"
◉ Define Culturally Competent Healthcare Professional Answer: A
healthcare individual who views patients/families as unique
individuals whose perspective of clinical care are affected by past
experiences, believes, values and language
◉ Define CLAS Answer: A way to improve the quality of services
provided to all individuals which will ultimately help reduce health
disparities and achieve health equity
WITH COMPLETE ANSWERS GRADED A+
◉ Define Patient & Family Centered Care Answer: 1. Promotes the
health & well-being of individuals and families
2. An approach to the planning, delivery and evaluation of healthcare
3. Grounded in mutually beneficial partnerships & collaboration
◉ Common Communication Frameworks Answer: AIDET
Heart Head Heart
PEARLS
RELATE
SBAR
E4 Model
4 Habits
◉ Define Sympathy Answer: Sympathy implies sharing or having the
capacity to share the feelings of another person
◉ Define Empathy Answer: Empathy tends to be used to mean
Imagining or having the capacity to imaging feelings that one does
not actually have.
, ◉ Define Culture Answer: the integrated, accepted pattern of human
behavior, including thought, speech, beliefs, actions, and artifacts
◉ Define Competence Answer: Capacity to function effectively as an
individual and an organization with the context of the cultural
beliefs, behaviors and needs of the community
◉ Define cultural competence Answer: Coming together to
understand other cultures. A set of shared beliefs.
◉ Define Cultural Senstivity Answer: Awareness and recognition
that are difference between cultures. "I know my beliefs are not
necessarily yours"
◉ Define Culturally Competent Healthcare Professional Answer: A
healthcare individual who views patients/families as unique
individuals whose perspective of clinical care are affected by past
experiences, believes, values and language
◉ Define CLAS Answer: A way to improve the quality of services
provided to all individuals which will ultimately help reduce health
disparities and achieve health equity
