Human behavior - ANSWER Studies what people think, feel, and do in and around
organizations.
Organization - ANSWER Consists of people with formally assigned roles working
together to achieve common goals.
Scientific thinking - ANSWER the process of data collection in a controlled and
systematic manner. The proposed explanation are carefully tested and only those
explanation that can be rigorously verified are accepted.
Systematic Research Anchor- ANSWER An anchor of OB that is based on the behavioral
science and uses empirical, research-based approach. Based on systematic
observation and measurement of behavior or phenomenon of interest.
Practical Orientation Anchor- ANSWER An anchor of ob that gives careful attention to
individuals, groups, and organization and the relationships between them.
True - ANSWER TRUE IR FALSE: OB theories should be applicable in practice. That is
where the real value of OB theory occurs, when it is utilized and appreciated in the
organization.
Contingency Anchor - ANSWER An anchor of OB that is contingent upon a large number
of interacting variables and recognizes that responses to solutions must be tailored to
best suit the circumstances and people involved.
Individual, team and organization - ANSWER What are the three levels of analysis
anchor?
False - ANSWER TRUE OR FALSE: OB topics usually relevant to only one levels of
,analysis at a time.
True - ANSWER TRUE OR FALSE: organizations are dynamic, they are open systems,
they are complex systems that live within and depend upon the external environment.
Systems - ANSWER interrelated set of elements that function as a whole.
Open system - ANSWER Transform human and material resources inputs into finished
goods and services.
False - ANSWER TRUE OR FALSE: As open system, organization needs to adjust to the
evolving needs and expectations of its internal environemnt.
True - ANSWER TRUE OR FALSE: Open Systems are self-sustaining that transform input
from the external environment into output, which the system returns to the environment.
Stakeholders - ANSWER Any entity who affects or is affected by the organizations
objectives and actions.
Personal values - ANSWER play a key role in stakeholder relations. Because it influence
how corporate boards and CEO would allocate the org resources.
Values - ANSWER are those relatively stable and valuative beliefs that guide our
preferences for
outcomes or courses of actions in various situations.
Social activities beyond the firm's direct economic or legal requirements, which can be
justified as contributing to the public good or social welfare and environmental
protection.
CORPORATE SOCIAL RESPONSIBILITY - ANSWER
, Economic, Society, and Environment. - ANSWER Triple Bottom Line Philosophy
includes?
Competitive Advantage - ANSWER anything that gives a firm an edge over rivals in
attracting customers and defending itself against competition.
FALSE - ANSWER TRUE OR FALSE: A better product that is worth a premium price is a
source of competitive advantage, than a good product at a lower price.
FALSE (Michael Porter) - ANSWER TRUE OR FALSE: To give customers superior value
for their money according to Henri Fayol, it must be a combination of quality, service,
and acceptable price.
Human Capital - ANSWER refers to the knowledge, skills, abilities, creative thinking, and
other valued resources that employees bring for the org.
True - ANSWER TRUE OR FALSE: developing employees' skills and knowledge directly
improves individual behavior and performance.
Planning - ANSWER A management function that determines the organization's desired
future position and the best means of getting there.
Leading - ANSWER A management function that gets the organization's members to
work together towards the org goals.
Organizing - ANSWER A management function that designs jobs, group jobs into units,
and establishing patterns of authority between jobs and units.
Controlling - ANSWER A management function that monitors and corrects the actions of
the organization and its members to keep them directed towards the goals.