NHA CMAA PRACTICE TEST
QUESTIONS & ACTUAL CORRECT
ANSWERS PASSED ALREADY
GRADED A+
The appointment scheduling system should reflect the needs of which of the following?
A. The health care provider
B. The billing department
C. The insurance company
D. The staff - CORRECT ANSWER A. The health care provider
The AMA Code of Ethics subscribes to which of the following general principles?
A. Practice defensive medicine
B. Respect for persons
C. Prescribe fewer medications
D. Confidential fee schedule - CORRECT ANSWER B. Respect for persons
The largest part of the brain is which of the following?
A. Thalamus
B. Medulla oblongata
C. Cerebellum
D. Cerebrum - CORRECT ANSWER D. Cerebrum
When eliciting a health history, marital status, occupation, and education represent
which of the following?
A. Family history
B. Demographics
C. Social history
D. Personal habits - CORRECT ANSWER B. Demographics
What type of appointment is appropriate for an acute needs patient?
A. Next day
B. By the end of week
C. During buffer times
D. Patient preference - CORRECT ANSWER C. During buffer times
Why are uncooperative patients frustrating to work with?
A. They are immature and stubborn
B. They obviously do not understand their condition
C. They do not care about themselves
,D. The health professional is denied experiencing the satisfaction associated with
helping the patient - CORRECT ANSWER D. The health professional is denied
experiencing the satisfaction associated with helping the patient
Which of the following is a federal statue that deals with the drug safety?
A. UAGA
B. HIPAA
C. CLIA
D. FDA - CORRECT ANSWER D. FDA
In which of the following scheduling systems is a patient given a specific appointment
time?
A. Double-booking system
B. Modified wave system
C. Stream system
D. Wave system - CORRECT ANSWER C. Stream system
Five percent formaldehyde is an effective disinfectant that requires which of the
following?
A. Thoroughly rinsing with bleach and then water
B. Thoroughly rinsing with bleach
C. Thoroughly rinsing with water
D. Thoroughly rinsing with soapy water - CORRECT ANSWER C. Thoroughly rinsing
with water
The patient's name, date of birth, marital status, education, occupation, etc., is known
as which of the following?
A. Social history
B. Family history
C. Past illness
D. Demographics - CORRECT ANSWER D. Demographics
Which of the following is an insurance concept describe as the initial amount of loss the
insured suffers before the insurer indemnifies?
A. Deductible
B. Accident
C. Risk retention
D. Hazard - CORRECT ANSWER A. Deductible
How can the medical assistant address a patient who is habitually late for
appointments?
A. Charge the patient every time they are late for an appointment
B. Tell the patient their appointment is 15 minutes earlier than the scheduled time
C. Ask the patient to come in for the first appointment of the day
D. Give the patient a reminder card - CORRECT ANSWER B. Tell the patient their
appointment is 15 minutes earlier than the scheduled time
, Which one of the following statements illustrates a sense of professionalism?
A. Please have a seat. The doctor will be with you in just a moment
B. If you could just wait a minute, I will be right with you
C. If you do not have insurance, you have to pay for the visit before you see the doctor
D. It isn't my responsibility to bill your insurance company - CORRECT ANSWER A.
Please have a seat. The doctor will be with you in just a moment
After referring a patient to a public health service, logically what would the next step be?
A. Call public health service to ensure that patient showed up
B. Contact the patient's significant other
C. Contact the patient to follow-up
D. Contact the patient's clergy - CORRECT ANSWER C. Contact the patient to follow-
up
Which of the following is not a true statement of the alphabetical system?
A. Documents are arranged in reverse chronological order
B. Names are filed from left to right
C. Numerous items are included
D. Folder captions are restricted to two subjects - CORRECT ANSWER D. Folder
captions are restricted to two subjects
When a patient calls the office to schedule an appointment, what is the first question the
patient should be asked?
A. Type of insurance
B. History of condition
C. Current medications
D. Name of the patient - CORRECT ANSWER D Name of the patient
What type of history includes a complete review of systems?
A. Problem focused
B. Expanded problem focused
C. Comprehensive
D. Detailed - CORRECT ANSWER C. Comprehensive
The computer command that organizes date alphabetically or numerically in ascending
or descending order is which of the following?
A. Presort
B. Macro
C. Sort
D. Function - CORRECT ANSWER C. Sort
When scheduling appointments, which of the following would be considered least
important?
A. The needs of the patient
B. The amount of time needed
QUESTIONS & ACTUAL CORRECT
ANSWERS PASSED ALREADY
GRADED A+
The appointment scheduling system should reflect the needs of which of the following?
A. The health care provider
B. The billing department
C. The insurance company
D. The staff - CORRECT ANSWER A. The health care provider
The AMA Code of Ethics subscribes to which of the following general principles?
A. Practice defensive medicine
B. Respect for persons
C. Prescribe fewer medications
D. Confidential fee schedule - CORRECT ANSWER B. Respect for persons
The largest part of the brain is which of the following?
A. Thalamus
B. Medulla oblongata
C. Cerebellum
D. Cerebrum - CORRECT ANSWER D. Cerebrum
When eliciting a health history, marital status, occupation, and education represent
which of the following?
A. Family history
B. Demographics
C. Social history
D. Personal habits - CORRECT ANSWER B. Demographics
What type of appointment is appropriate for an acute needs patient?
A. Next day
B. By the end of week
C. During buffer times
D. Patient preference - CORRECT ANSWER C. During buffer times
Why are uncooperative patients frustrating to work with?
A. They are immature and stubborn
B. They obviously do not understand their condition
C. They do not care about themselves
,D. The health professional is denied experiencing the satisfaction associated with
helping the patient - CORRECT ANSWER D. The health professional is denied
experiencing the satisfaction associated with helping the patient
Which of the following is a federal statue that deals with the drug safety?
A. UAGA
B. HIPAA
C. CLIA
D. FDA - CORRECT ANSWER D. FDA
In which of the following scheduling systems is a patient given a specific appointment
time?
A. Double-booking system
B. Modified wave system
C. Stream system
D. Wave system - CORRECT ANSWER C. Stream system
Five percent formaldehyde is an effective disinfectant that requires which of the
following?
A. Thoroughly rinsing with bleach and then water
B. Thoroughly rinsing with bleach
C. Thoroughly rinsing with water
D. Thoroughly rinsing with soapy water - CORRECT ANSWER C. Thoroughly rinsing
with water
The patient's name, date of birth, marital status, education, occupation, etc., is known
as which of the following?
A. Social history
B. Family history
C. Past illness
D. Demographics - CORRECT ANSWER D. Demographics
Which of the following is an insurance concept describe as the initial amount of loss the
insured suffers before the insurer indemnifies?
A. Deductible
B. Accident
C. Risk retention
D. Hazard - CORRECT ANSWER A. Deductible
How can the medical assistant address a patient who is habitually late for
appointments?
A. Charge the patient every time they are late for an appointment
B. Tell the patient their appointment is 15 minutes earlier than the scheduled time
C. Ask the patient to come in for the first appointment of the day
D. Give the patient a reminder card - CORRECT ANSWER B. Tell the patient their
appointment is 15 minutes earlier than the scheduled time
, Which one of the following statements illustrates a sense of professionalism?
A. Please have a seat. The doctor will be with you in just a moment
B. If you could just wait a minute, I will be right with you
C. If you do not have insurance, you have to pay for the visit before you see the doctor
D. It isn't my responsibility to bill your insurance company - CORRECT ANSWER A.
Please have a seat. The doctor will be with you in just a moment
After referring a patient to a public health service, logically what would the next step be?
A. Call public health service to ensure that patient showed up
B. Contact the patient's significant other
C. Contact the patient to follow-up
D. Contact the patient's clergy - CORRECT ANSWER C. Contact the patient to follow-
up
Which of the following is not a true statement of the alphabetical system?
A. Documents are arranged in reverse chronological order
B. Names are filed from left to right
C. Numerous items are included
D. Folder captions are restricted to two subjects - CORRECT ANSWER D. Folder
captions are restricted to two subjects
When a patient calls the office to schedule an appointment, what is the first question the
patient should be asked?
A. Type of insurance
B. History of condition
C. Current medications
D. Name of the patient - CORRECT ANSWER D Name of the patient
What type of history includes a complete review of systems?
A. Problem focused
B. Expanded problem focused
C. Comprehensive
D. Detailed - CORRECT ANSWER C. Comprehensive
The computer command that organizes date alphabetically or numerically in ascending
or descending order is which of the following?
A. Presort
B. Macro
C. Sort
D. Function - CORRECT ANSWER C. Sort
When scheduling appointments, which of the following would be considered least
important?
A. The needs of the patient
B. The amount of time needed
