NHA CMAA EXAM QUESTIONS &
DETAILED ANSWERS PASSED
ALREADY GRADED A+ LATEST
VERSION
Electronic Health Record (EHR) - CORRECT ANSWER a computerized lifelong health
care record for an individual that incorporates data from providers who treat the
individual
Protected Health Information (PHI) - CORRECT ANSWER Any information about
health status, provision of health care, or payment for health care that can be linked to
an individual. This is interpreted rather broadly and includes any part of a patient's
medical record or payment history.
advance directive (living will) - CORRECT ANSWER document specifying the type of
care wanted by the maker in the event of an incapacitating or terminal illness
Electronic Medical Record (EMR) - CORRECT ANSWER An electronic record of
health-related information about an individual that can be created, gathered, managed,
and consulted by authorized clinicians and staff within a single healthcare organization.
invoice - CORRECT ANSWER A form describing the goods or services sold, the
quantity, and the price
HIPAA 1996 - CORRECT ANSWER improve portability and continuity of health
coverage in the group and individual markets
Combat waste, fraud, and abuse in health insurance and delivery
Promote use of medical saving accounts
Improve access to long term care services and coverage
Simplify the administration of health insurance
Maintain patient confidentiality
certified mail - CORRECT ANSWER First-class mail that also gives the mail added
protection by offering insurance, tracking, and return receipt options.
Screening system - CORRECT ANSWER Procedures to prioritize the urgency of a call
to determine when the patient should be seen.
Template - CORRECT ANSWER A predesigned presentation.
, Matrix - CORRECT ANSWER A grid with time slots blocked out when physicians are
unavailable or the office is closed.
Cluster or Categorization Booking - CORRECT ANSWER Booking a number of
patients who have specific needs together at the same time of day.
open booking (tidal wave scheduling) - CORRECT ANSWER Patients are not
scheduled for a specific time, but told to come in at intermittent times. They are seen in
the order in which they arrive.
Stream/time-specific scheduling - CORRECT ANSWER Scheduling patients for specific
times at regular intervals. The amount of time allotted depends on the reason for the
visit.
Double booking - CORRECT ANSWER Scheduling two patients to see the physician at
the same time
Modified Wave Booking - CORRECT ANSWER Two patients to come at 9:00 am and
one patient at 9:30am this hourly cycle is repeated throughout the day
Wave Booking - CORRECT ANSWER Patients are scheduled at the same time each
hour to create short-term flexibility each hour.
phag/o - CORRECT ANSWER eat, swallow
Coinsurance - CORRECT ANSWER the sharing of expenses by the policyholder and
the insurance company
CONFIDENTIALITY OF HEALTH INFORMATION - CORRECT ANSWER a patient is
identified as a smoker in her medical record and requests a medical record amendment
due to her cessation of smoking 15 years earlier. which of the following sections of the
patient's bill of rights is the patient exercising?
Medicare - CORRECT ANSWER A program added to the Social Security system in
1965 that provides hospitalization insurance for the elderly and permits older Americans
to purchase inexpensive coverage for doctor fees and other health expenses.
subpoena duces tecum - CORRECT ANSWER A court order that mandates a provider
to produce medical records and appear at a trial.
appointment card - CORRECT ANSWER Small card preprinted with the physician's
name, address, and telephone number showing the day, date, and time of an
appointment; given to the patient to serve as a reminder
confirmation call - CORRECT ANSWER A reminder telephone call made to patients 1
to 2 days before their appointments.
DETAILED ANSWERS PASSED
ALREADY GRADED A+ LATEST
VERSION
Electronic Health Record (EHR) - CORRECT ANSWER a computerized lifelong health
care record for an individual that incorporates data from providers who treat the
individual
Protected Health Information (PHI) - CORRECT ANSWER Any information about
health status, provision of health care, or payment for health care that can be linked to
an individual. This is interpreted rather broadly and includes any part of a patient's
medical record or payment history.
advance directive (living will) - CORRECT ANSWER document specifying the type of
care wanted by the maker in the event of an incapacitating or terminal illness
Electronic Medical Record (EMR) - CORRECT ANSWER An electronic record of
health-related information about an individual that can be created, gathered, managed,
and consulted by authorized clinicians and staff within a single healthcare organization.
invoice - CORRECT ANSWER A form describing the goods or services sold, the
quantity, and the price
HIPAA 1996 - CORRECT ANSWER improve portability and continuity of health
coverage in the group and individual markets
Combat waste, fraud, and abuse in health insurance and delivery
Promote use of medical saving accounts
Improve access to long term care services and coverage
Simplify the administration of health insurance
Maintain patient confidentiality
certified mail - CORRECT ANSWER First-class mail that also gives the mail added
protection by offering insurance, tracking, and return receipt options.
Screening system - CORRECT ANSWER Procedures to prioritize the urgency of a call
to determine when the patient should be seen.
Template - CORRECT ANSWER A predesigned presentation.
, Matrix - CORRECT ANSWER A grid with time slots blocked out when physicians are
unavailable or the office is closed.
Cluster or Categorization Booking - CORRECT ANSWER Booking a number of
patients who have specific needs together at the same time of day.
open booking (tidal wave scheduling) - CORRECT ANSWER Patients are not
scheduled for a specific time, but told to come in at intermittent times. They are seen in
the order in which they arrive.
Stream/time-specific scheduling - CORRECT ANSWER Scheduling patients for specific
times at regular intervals. The amount of time allotted depends on the reason for the
visit.
Double booking - CORRECT ANSWER Scheduling two patients to see the physician at
the same time
Modified Wave Booking - CORRECT ANSWER Two patients to come at 9:00 am and
one patient at 9:30am this hourly cycle is repeated throughout the day
Wave Booking - CORRECT ANSWER Patients are scheduled at the same time each
hour to create short-term flexibility each hour.
phag/o - CORRECT ANSWER eat, swallow
Coinsurance - CORRECT ANSWER the sharing of expenses by the policyholder and
the insurance company
CONFIDENTIALITY OF HEALTH INFORMATION - CORRECT ANSWER a patient is
identified as a smoker in her medical record and requests a medical record amendment
due to her cessation of smoking 15 years earlier. which of the following sections of the
patient's bill of rights is the patient exercising?
Medicare - CORRECT ANSWER A program added to the Social Security system in
1965 that provides hospitalization insurance for the elderly and permits older Americans
to purchase inexpensive coverage for doctor fees and other health expenses.
subpoena duces tecum - CORRECT ANSWER A court order that mandates a provider
to produce medical records and appear at a trial.
appointment card - CORRECT ANSWER Small card preprinted with the physician's
name, address, and telephone number showing the day, date, and time of an
appointment; given to the patient to serve as a reminder
confirmation call - CORRECT ANSWER A reminder telephone call made to patients 1
to 2 days before their appointments.
