NCCT - CMAA EXAM 110 QUESTIONS
& COMPLETE CORRECT ANSWERS
PASSED 100%
Which of the following information provided on a patient registration form is
demographic information? - CORRECT ANSWER Patient's place of employment
Explain what the Demographic Information for a patients registration. - CORRECT
ANSWER Demographic information is statistical information of a human population. It is
used to identify and provide necessary information about the patient. It includes name,
age, address and telephone number, occupation, place of employment, Social Security
number, and name of nearest relative.
The medical assistant overhears a coworker talking about one of the physician's in a
negative light. Which action is most appropriate first? - CORRECT ANSWER Ask the
coworker to refrain from talking about the boss. - Asking the coworker to refrain from
negative comments is the first appropriate action. If this continues, report it to the office
manager to prevent this from continuing and keep patient's from hearing the comments
which can have a negative impact on the office. The office manager or physician are the
only people who should call staff meetings, and it is inappropriate to discuss this at a
staff meeting. Recording a conversation with a device is not recommended unless you
have the permission of the person involved.
The allowable charge is the - CORRECT ANSWER Maximum amount payable by a
third-party insurer. - The allowable charge is the maximum amount a third-party payer
will reimburse the provider for a covered service.
Which statement is true in regard to organ donation? - CORRECT ANSWER There is
no cost to the deceased donor's family - There are several criteria for becoming a
recipient of a donated organ, however, there is no cost to the donor's family.
Mary Alice Jones, a foster child, is a Medicaid patient. She undergoes a procedure
performed by the provider for which the provider charges $100.00. The state that Mary
Alice lives in allows $80.00 for the procedure. The provider is paid - CORRECT
ANSWER $80.00 - The provider who accepts Medicaid patients automatically agrees to
accept Medicaid payment as payment in full for covered services.
Which form of drug is medication that is dissolved in only alcohol? - CORRECT
ANSWER Tincture - A tincture is a drug dissolved in alcohol and an elixir is a drug
dissolved in a mixture of water, alcohol and sugar. Syrup is dissolved in water and
, mixed with sugar and flavoring. A solution is a liquid preparation containing one or more
solutes dissolved in a solvent.
Dear Mrs. May: is an example of: - CORRECT ANSWER Mixed punctuation
Which food is appropriate for a patient who is on a soft diet? - CORRECT ANSWER
Pudding - is a food that is appropriate for a patient who is on a soft diet. Foods with
roughage and fiber, raw fruits, and vegetables and gas forming vegetables are not
appropriate.
The plural form of "iris" is - CORRECT ANSWER "Irides"
Suppuration is the process of - CORRECT ANSWER Suppuration - is the process of
pus formation. Edema is swelling and erythema is redness of the skin. Exudate is a
discharge produced by body tissues.
Which complication of phlebotomy is caused from the tourniquet being too tight, or left
on too long during the collection process? - CORRECT ANSWER Hemoconcentration -
is caused from tying the tourniquet too tightly or leaving it on for too long during
phlebotomy procedure. A hematoma is caused from blood leakage from a vessel, or not
applying enough pressure after withdrawal. Petechiae are small hemorrhages. No blood
return in the phlebotomy tube is caused from not inserting the needle into the lumen of
the vessel.
The abbreviation for left ear is: - CORRECT ANSWER "AS is the abbreviation for left
ear." AD is the abbreviation for right ear; AU, for both ears; OD for right eye; and OS, for
left eye.
An Advance Beneficiary notice is required by - CORRECT ANSWER "Medicare"
requires an Advance Beneficiary Notice to be given to any beneficiary which may have
medical services provided that are not covered by Medicare and may leave the
beneficiary financially responsible for payment above and beyond the Medicare
reimbursement.
Scheduling patients with similar problems or conditions on certain days is - CORRECT
ANSWER Clustering - is scheduling patients with similar conditions or problems into
groups. Each group is then seen on a certain day or within a certain time block.
The scheduling system based on scheduling similar appointments or procedures
together is called: - CORRECT ANSWER "Grouping or clustering" allows the provider
to make good use of time by seeing patients with the same needs at the same time.
Which of the following appointment scheduling methods strives to start and finish each
hour on time? - CORRECT ANSWER "Modified wave scheduling" may schedule
patients at specific times during the first half hour and keep the second half of the hour
open for special circumstances.
& COMPLETE CORRECT ANSWERS
PASSED 100%
Which of the following information provided on a patient registration form is
demographic information? - CORRECT ANSWER Patient's place of employment
Explain what the Demographic Information for a patients registration. - CORRECT
ANSWER Demographic information is statistical information of a human population. It is
used to identify and provide necessary information about the patient. It includes name,
age, address and telephone number, occupation, place of employment, Social Security
number, and name of nearest relative.
The medical assistant overhears a coworker talking about one of the physician's in a
negative light. Which action is most appropriate first? - CORRECT ANSWER Ask the
coworker to refrain from talking about the boss. - Asking the coworker to refrain from
negative comments is the first appropriate action. If this continues, report it to the office
manager to prevent this from continuing and keep patient's from hearing the comments
which can have a negative impact on the office. The office manager or physician are the
only people who should call staff meetings, and it is inappropriate to discuss this at a
staff meeting. Recording a conversation with a device is not recommended unless you
have the permission of the person involved.
The allowable charge is the - CORRECT ANSWER Maximum amount payable by a
third-party insurer. - The allowable charge is the maximum amount a third-party payer
will reimburse the provider for a covered service.
Which statement is true in regard to organ donation? - CORRECT ANSWER There is
no cost to the deceased donor's family - There are several criteria for becoming a
recipient of a donated organ, however, there is no cost to the donor's family.
Mary Alice Jones, a foster child, is a Medicaid patient. She undergoes a procedure
performed by the provider for which the provider charges $100.00. The state that Mary
Alice lives in allows $80.00 for the procedure. The provider is paid - CORRECT
ANSWER $80.00 - The provider who accepts Medicaid patients automatically agrees to
accept Medicaid payment as payment in full for covered services.
Which form of drug is medication that is dissolved in only alcohol? - CORRECT
ANSWER Tincture - A tincture is a drug dissolved in alcohol and an elixir is a drug
dissolved in a mixture of water, alcohol and sugar. Syrup is dissolved in water and
, mixed with sugar and flavoring. A solution is a liquid preparation containing one or more
solutes dissolved in a solvent.
Dear Mrs. May: is an example of: - CORRECT ANSWER Mixed punctuation
Which food is appropriate for a patient who is on a soft diet? - CORRECT ANSWER
Pudding - is a food that is appropriate for a patient who is on a soft diet. Foods with
roughage and fiber, raw fruits, and vegetables and gas forming vegetables are not
appropriate.
The plural form of "iris" is - CORRECT ANSWER "Irides"
Suppuration is the process of - CORRECT ANSWER Suppuration - is the process of
pus formation. Edema is swelling and erythema is redness of the skin. Exudate is a
discharge produced by body tissues.
Which complication of phlebotomy is caused from the tourniquet being too tight, or left
on too long during the collection process? - CORRECT ANSWER Hemoconcentration -
is caused from tying the tourniquet too tightly or leaving it on for too long during
phlebotomy procedure. A hematoma is caused from blood leakage from a vessel, or not
applying enough pressure after withdrawal. Petechiae are small hemorrhages. No blood
return in the phlebotomy tube is caused from not inserting the needle into the lumen of
the vessel.
The abbreviation for left ear is: - CORRECT ANSWER "AS is the abbreviation for left
ear." AD is the abbreviation for right ear; AU, for both ears; OD for right eye; and OS, for
left eye.
An Advance Beneficiary notice is required by - CORRECT ANSWER "Medicare"
requires an Advance Beneficiary Notice to be given to any beneficiary which may have
medical services provided that are not covered by Medicare and may leave the
beneficiary financially responsible for payment above and beyond the Medicare
reimbursement.
Scheduling patients with similar problems or conditions on certain days is - CORRECT
ANSWER Clustering - is scheduling patients with similar conditions or problems into
groups. Each group is then seen on a certain day or within a certain time block.
The scheduling system based on scheduling similar appointments or procedures
together is called: - CORRECT ANSWER "Grouping or clustering" allows the provider
to make good use of time by seeing patients with the same needs at the same time.
Which of the following appointment scheduling methods strives to start and finish each
hour on time? - CORRECT ANSWER "Modified wave scheduling" may schedule
patients at specific times during the first half hour and keep the second half of the hour
open for special circumstances.
