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TEST BANK FOR
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Systems Analysis and Design, 11th Edition (Kendall/Kendall)
Chapter 1 Systems, Roles, and Development Methodologies
1.1 Multiple Choice
1) Which of these software packages are not open source software (OSS)?
A) Microsoft Windows
B) Mozilla Firefox Web browser
C) Apache Web server
D) A Linux operating system
SELECTED ANSWER: A
Diff: 1 Page Reference: 15
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems
analysis and design.
2) Which of these characteristics is most important to a systems analyst?
A) communicator
B) problem solver
C) programmer
D) project manager
SELECTED ANSWER: B
Diff: 2 Page Reference: 4
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
pg. 1
file:///C:/Users/user/Downloads/Test%20Bank%20for%20Systems%20Analysis%20and%20Design%2011th%20Ed
ition%20By%20Kenneth%20Kendall,%20Julie%20Kendall.pdf
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? Verified, Accurate,Explanations
and Up-to-Date Content (2026/2027) Page 2 of 461
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3 Content
of? 461
Trusted
(2026/2027)
by High-Scoring Students Worldwide
3) Which of these statements concerning the systems development life cycle
is true?
A) Designing the system is the first step in the SDLC.
B) No phase can occur until the previous phase is completed.
C) Although each phase is presented discretely, it is never accomplished as a
separate step.
D) There is widespread agreement that the SDLC is composed of seven phases.
SELECTED ANSWER: C
Diff: 1 Page Reference: 4
AACSB: Information technology
Learning Objective: 1a-Understand the need for systems analysis and design in
organizations.
4) System maintenance must be performed to:
A) correct software errors.
B) add new features that have never been requested before.
C) remove features that none of the users are using.
D) keep programmers employed.
SELECTED ANSWER: A
Diff: 3 Page Reference: 8
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
5) Which of these is not used by analysts when adopting CASE tools?
A) communicating more effectively with users
pg. 2
file:///C:/Users/user/Downloads/Test%20Bank%20for%20Systems%20Analysis%20and%20Design%2011th%20Ed
ition%20By%20Kenneth%20Kendall,%20Julie%20Kendall.pdf
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& Answers
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and Up-to-Date Content (2026/2027) Page 3 of 461
, ? Real Exam-Style Questions
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forand
Maximum
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4 Content
of? 461
Trusted
(2026/2027)
by High-Scoring Students Worldwide
B) expediting the local area network
C) increasing productivity
D) integrating the work done during life cycle stages
SELECTED ANSWER: B
Diff: 1 Page Reference: 9
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems
analysis and design.
6) An encyclopedia that is used to store all project information is called:
A) a data dictionary.
B) an upper CASE tool.
C) a CASE repository.
D) a lower CASE tool.
SELECTED ANSWER: C
Diff: 3 Page Reference: 9
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems
analysis and design.
7) Which of the following is not a dimension used to categorize an open
source community?
A) programming style
B) environment
C) user community
pg. 3
file:///C:/Users/user/Downloads/Test%20Bank%20for%20Systems%20Analysis%20and%20Design%2011th%20Ed
ition%20By%20Kenneth%20Kendall,%20Julie%20Kendall.pdf
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& Answers
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? Verified, Accurate,Explanations
and Up-to-Date Content (2026/2027) Page 4 of 461
? Real
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and
Exam-Focused
Up-to-Date
? Verified,
Answers
Content
Accurate,
(2026/2027)Page
forand
Maximum
Up-to-Date
Marks
1 Content
of? 461
Trusted
(2026/2027)
by High-Scoring Students Worldwide
TEST BANK FOR
############$!@!!!!!!!!0
? Comprehensive Coverage?ofReal
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Topics ?Questions
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& Answers
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,? Real Exam-Style Questions
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Accurate,
(2026/2027)Page
forand
Maximum
Up-to-Date
Marks
2 Content
of? 461
Trusted
(2026/2027)
by High-Scoring Students Worldwide
Systems Analysis and Design, 11th Edition (Kendall/Kendall)
Chapter 1 Systems, Roles, and Development Methodologies
1.1 Multiple Choice
1) Which of these software packages are not open source software (OSS)?
A) Microsoft Windows
B) Mozilla Firefox Web browser
C) Apache Web server
D) A Linux operating system
SELECTED ANSWER: A
Diff: 1 Page Reference: 15
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems
analysis and design.
2) Which of these characteristics is most important to a systems analyst?
A) communicator
B) problem solver
C) programmer
D) project manager
SELECTED ANSWER: B
Diff: 2 Page Reference: 4
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
pg. 1
file:///C:/Users/user/Downloads/Test%20Bank%20for%20Systems%20Analysis%20and%20Design%2011th%20Ed
ition%20By%20Kenneth%20Kendall,%20Julie%20Kendall.pdf
? Comprehensive Coverage?ofReal
All Key
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Topics ?Questions
Clear, Concise,
& Answers
and Easy-to-Understand
? Verified, Accurate,Explanations
and Up-to-Date Content (2026/2027) Page 2 of 461
,? Real Exam-Style Questions
? Real
& Answers
Exam-Style
? Verified,
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Accurate,
Page&3?
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Exam-Focused
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? Verified,
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Content
Accurate,
(2026/2027)Page
forand
Maximum
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Marks
3 Content
of? 461
Trusted
(2026/2027)
by High-Scoring Students Worldwide
3) Which of these statements concerning the systems development life cycle
is true?
A) Designing the system is the first step in the SDLC.
B) No phase can occur until the previous phase is completed.
C) Although each phase is presented discretely, it is never accomplished as a
separate step.
D) There is widespread agreement that the SDLC is composed of seven phases.
SELECTED ANSWER: C
Diff: 1 Page Reference: 4
AACSB: Information technology
Learning Objective: 1a-Understand the need for systems analysis and design in
organizations.
4) System maintenance must be performed to:
A) correct software errors.
B) add new features that have never been requested before.
C) remove features that none of the users are using.
D) keep programmers employed.
SELECTED ANSWER: A
Diff: 3 Page Reference: 8
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
5) Which of these is not used by analysts when adopting CASE tools?
A) communicating more effectively with users
pg. 2
file:///C:/Users/user/Downloads/Test%20Bank%20for%20Systems%20Analysis%20and%20Design%2011th%20Ed
ition%20By%20Kenneth%20Kendall,%20Julie%20Kendall.pdf
? Comprehensive Coverage?ofReal
All Key
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Topics ?Questions
Clear, Concise,
& Answers
and Easy-to-Understand
? Verified, Accurate,Explanations
and Up-to-Date Content (2026/2027) Page 3 of 461
, ? Real Exam-Style Questions
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Questions
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and
Exam-Focused
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Content
Accurate,
(2026/2027)Page
forand
Maximum
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Marks
4 Content
of? 461
Trusted
(2026/2027)
by High-Scoring Students Worldwide
B) expediting the local area network
C) increasing productivity
D) integrating the work done during life cycle stages
SELECTED ANSWER: B
Diff: 1 Page Reference: 9
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems
analysis and design.
6) An encyclopedia that is used to store all project information is called:
A) a data dictionary.
B) an upper CASE tool.
C) a CASE repository.
D) a lower CASE tool.
SELECTED ANSWER: C
Diff: 3 Page Reference: 9
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems
analysis and design.
7) Which of the following is not a dimension used to categorize an open
source community?
A) programming style
B) environment
C) user community
pg. 3
file:///C:/Users/user/Downloads/Test%20Bank%20for%20Systems%20Analysis%20and%20Design%2011th%20Ed
ition%20By%20Kenneth%20Kendall,%20Julie%20Kendall.pdf
? Comprehensive Coverage?ofReal
All Key
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Topics ?Questions
Clear, Concise,
& Answers
and Easy-to-Understand
? Verified, Accurate,Explanations
and Up-to-Date Content (2026/2027) Page 4 of 461
