AND VERIFIED ANSWERS
◉ Run Chart. Answer: a visual display of data that enables
monitoring of a process to determine whether there is a systemic
change in process over time
◉ Pareto Chart. Answer: A graphic representation of the frequency
with which certain events occur may be used to set priorities or
oppotunities for improvement
◉ Measure. Answer: A number assigned to an object or event
◉ Gantt Chart. Answer: A type of bar chart used in process or
project planning and control to display planned work targets for
completion of work in relation of time usually shows week month
quarter
◉ Just In Time. Answer: A method of ordering items as close to
possible to their time of need
◉ Clinical Pathway. Answer: management tool that organizes
sequences and times the major intervention of the nursing staff
physicians and other departments AKA care map; critical path
,◉ Histogram. Answer: a graphic display used to plot the frequency
with which different valves of a given variables occur. Used to
examine patterns
◉ Algorithm. Answer: Recommended patient management
strategies designed to direct decision making
◉ Baseline. Answer: An observation or value that represents the
background of measurable quanitity
◉ Six Sigma. Answer: process improvement technique for blending
organizational wisdom with proven statistical tools
◉ Balanced Scorecard. Answer: strategic management system used
to drive performance and accountability through the organization
◉ Plan; Do; Check; Act;. Answer: AKA Deming or Shewart cycle
◉ FOCUS. Answer: Find a process
Organize a team
Clarify Knowledge
Uncover the cause
, Start Plan Do Act Check
◉ 5 major points of collection. Answer: Before service; At
registration; During service; At Discharge; Collection follow-up
◉ Standing Orders. Answer: Physician orders pre-established and
approved for use by nurses under specific conditions in absence of
the physician
◉ Threshold. Answer: a level of achievement that determines the
difference between what is deemed to be acceptable
◉ Laws that Illinois House Healthcare Availability and Access
Committee passed. Answer: 1. the tax exempt hospital responsibility
act- says that hospitals must use 8% of cost to provide care for poor
2. The fair Billing and Collection Practices Act-makes hospital quit
aggressive ways to collect payments
◉ Accepting Assignment. Answer: when a provider agrees to accept
the allowable charges as full fee
◉ Acute Care. Answer: the care is generally short term rather than
chronic care