MHA 702 TEST 7 Exam || Most Recent Exam 2026
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Highly engaged employers experience a
_____________________ in turnover and 41% lower
absentee rates. - Answers-29 to 59% decrease
Only 21% of employees consider themselves
_____________________ at work. - Answers-"very
engaged"
Disengagement is ______________. In the U.S. alone,
disengagement costs up to __________________ per
year. - Answers-costly; $550 billion
Employee engagement is a measure of the
______________________________________________
____________________________________-. - Answers-
enthusiasm, emotional connection, and dedication workers
have to their organization and its mission
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Engagement is centered around
______________________________________________.
- Answers-motivation and purpose, not just happiness
To promote employee engagement, employers should
focus on key drivers of
______________________________________________
____. - Answers-a supportive culture, like increased
recognition and frequently soliciting and acting on
feedback
Employers should
______________________________________________
____________________________________. - Answers-
listen to their employees and offer the necessary
resources for employees to grow in their careers and
develop into future leaders
Organizations with highly-rated cultures of recognition are
_________________________________to see improved
employee engagement. - Answers-2.5 times more likely
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The best recognition is
_________________________________________. -
Answers-specific, frequent, and genuine
_________________________________________ instills
trust between employees and their managers and peers
一 a core tenet of employee engagement. - Answers-
Consistent, reciprocal recognition
90% of workers say
_________________________________________. -
Answers-receiving recognition motivates them to work
harder
Employers that practice ____________________ are four
times more likely to see improved stock prices. - Answers-
social recognition
64% of HR leaders say an
__________________________________ is essential to
an engagement listening program, but only 20% have this
kind of tool in place. - Answers-always-on feedback tool
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Although nearly 40% of organizations still use them,
_____________________ aren't the answer. By the time
results are compiled, acting on them is _______________.
- Answers-annual surveys; too late
If you want to show employees that their voices matter,
use always-on feedback tools like
___________________________. - Answers-AI-powered
HR chatbots
On the back end, AI chatbots learn
________________________________________ for
managers to take appropriate action. - Answers-what
employees need and suggest best practices
58% of employees wish their company conducted
employee engagement surveys
________________________. - Answers-more frequently
To keep engagement high during periods of intense
growth or unforeseen circumstances,
______________________________________________
__________________________________. - Answers-