MHA 702 ACTUAL EXAM 3 |COMPLETE AND GRADED QUESTIONS
AND ANSWERS 2026 LATEST UPDATED | 100% GRADED CORRECT |
100% GUARANTEED TO PASS | GET A+
What is the nature of typical healthcare organization? - (ANSWER)people centered
3 managment philosophies governing employee relations - (ANSWER)authoritarian, legalistic,
humanistic
Authoritarian management - (ANSWER)-encompasses the beginnings of organized enterprise,
including master-slave relationships
-people must be pushed and told what to do in order to get results
-minimizes importance of people
-generally accepted for centuries before 1900s
fundamental motivating force in authoritarian management - (ANSWER)fear
2 autocratic styles of authoritiarn management - (ANSWER)exploitative and benevolent
,Exploitative autocrats - (ANSWER)generally cruel leaders who literally exploit their followers
for personal gain; "attila the hun of school management"
Benevolent autocrats - (ANSWER)look after their followers and ensure that they are well cared
for and protected; "fathers knows best school of management"
When did authoritarian management start to deminish? - (ANSWER)during the 1900s,
changing more at end of century
when did legalist movement begin? - (ANSWER)1930s
what caused the legalistic movement? - (ANSWER)passage of wage and hour laws and
enactment of labor laws
how did the legalistic movement change how managers treated their employees? -
(ANSWER)managers now interacted with employees out of a strict regard for employee rights
what contributed to humanistic management? - (ANSWER)expanding legislation and the
human relations movement since the middle of the 1900s
,humanistic managment - (ANSWER)fosters the belief that contented, well treated employees
who are dealt with fairly were generally better producers and more loyal
humanistic management holds... - (ANSWER)the optimistic view that satisfied workers
produce best
legalistic management is driven by - (ANSWER)pessimistic and somewhat authoritarian
assumptions about people
Why does authoritarian management still exist today? - (ANSWER)Tradition; most managers
learn by on-the-job observation
emergence of scientific management - (ANSWER)early years of 1900s
goal of scientific managment - (ANSWER)efficiency - defined largely by the amount of time
required to perform any task; less time to perfrom a task = increase in efficiency
prominent figures of scientific managment - (ANSWER)Frederick W Taylor, Frank and Lillian
Gilberth, Henry Gantt, Frank Bunker
, Scientific managment focuses on - (ANSWER)process and production instead of people
What did scientific mangement do? - (ANSWER)strengthen the concept of production centered
managment
Rensis Likert (1961) - (ANSWER)described two systems to managment during the 1900s- Job
organization system and coopertive motivation system
job organization system - (ANSWER)-Repetitive work is dominant
-Advanced approach to management
-Jobs highly organized
-Close control typical
-Depends on economic motives
-employees keep system moving
-PRODUCTION CENTERED
cooperative motivation system - (ANSWER)-Variable work is dominant
-Management less refined, not easily maintained
-Jobs loosely organized
AND ANSWERS 2026 LATEST UPDATED | 100% GRADED CORRECT |
100% GUARANTEED TO PASS | GET A+
What is the nature of typical healthcare organization? - (ANSWER)people centered
3 managment philosophies governing employee relations - (ANSWER)authoritarian, legalistic,
humanistic
Authoritarian management - (ANSWER)-encompasses the beginnings of organized enterprise,
including master-slave relationships
-people must be pushed and told what to do in order to get results
-minimizes importance of people
-generally accepted for centuries before 1900s
fundamental motivating force in authoritarian management - (ANSWER)fear
2 autocratic styles of authoritiarn management - (ANSWER)exploitative and benevolent
,Exploitative autocrats - (ANSWER)generally cruel leaders who literally exploit their followers
for personal gain; "attila the hun of school management"
Benevolent autocrats - (ANSWER)look after their followers and ensure that they are well cared
for and protected; "fathers knows best school of management"
When did authoritarian management start to deminish? - (ANSWER)during the 1900s,
changing more at end of century
when did legalist movement begin? - (ANSWER)1930s
what caused the legalistic movement? - (ANSWER)passage of wage and hour laws and
enactment of labor laws
how did the legalistic movement change how managers treated their employees? -
(ANSWER)managers now interacted with employees out of a strict regard for employee rights
what contributed to humanistic management? - (ANSWER)expanding legislation and the
human relations movement since the middle of the 1900s
,humanistic managment - (ANSWER)fosters the belief that contented, well treated employees
who are dealt with fairly were generally better producers and more loyal
humanistic management holds... - (ANSWER)the optimistic view that satisfied workers
produce best
legalistic management is driven by - (ANSWER)pessimistic and somewhat authoritarian
assumptions about people
Why does authoritarian management still exist today? - (ANSWER)Tradition; most managers
learn by on-the-job observation
emergence of scientific management - (ANSWER)early years of 1900s
goal of scientific managment - (ANSWER)efficiency - defined largely by the amount of time
required to perform any task; less time to perfrom a task = increase in efficiency
prominent figures of scientific managment - (ANSWER)Frederick W Taylor, Frank and Lillian
Gilberth, Henry Gantt, Frank Bunker
, Scientific managment focuses on - (ANSWER)process and production instead of people
What did scientific mangement do? - (ANSWER)strengthen the concept of production centered
managment
Rensis Likert (1961) - (ANSWER)described two systems to managment during the 1900s- Job
organization system and coopertive motivation system
job organization system - (ANSWER)-Repetitive work is dominant
-Advanced approach to management
-Jobs highly organized
-Close control typical
-Depends on economic motives
-employees keep system moving
-PRODUCTION CENTERED
cooperative motivation system - (ANSWER)-Variable work is dominant
-Management less refined, not easily maintained
-Jobs loosely organized
