STELLANTIS RAM MASTER
TECHNICIAN EXAM – LEVEL 2, A+
BENCHMARK (2026)
Qualifying customers is a key step in the _________ process. -
THE CORRECT ANSWER-Sales
The Stellantis Performance Institute Resource Center features
videos with the ________, which provides excellent towing
information. - THE CORRECT ANSWER-Vehicle Operation tab
What are trailer hitch classes defined by the society of
automotive engineers - THE CORRECT ANSWER-Classes I-IV
The total weight of a fully equipped vehicle and trailer with all
occupants, cargo, fuel, fluids, and standard and optional
equipment is called the ___________. - THE CORRECT ANSWER-
Gross Combination Weight (GCW)
What type of question gets the facts when qualifying a customer
and determining their needs? - THE CORRECT ANSWER-Specific
Which portion of a truck's frame supports the majority of
dynamic loads like weight transfer from steering, cornering and
braking? - THE CORRECT ANSWER-Front Frame Rails
, Which of the following is a benefit of steel wheels over
aluminum? - THE CORRECT ANSWER-Cost
How long is the shortest box offered by Ram, which is only
available with the Light Duty Crew Cab and the Ram Classic
Crew Cab? - THE CORRECT ANSWER-5' 7"
Which of the following is true regarding Brake Assist? - THE
CORRECT ANSWER-Helps stop the vehicle in the shortest possible
distance.
Which three box sizes are offered on Ram pickup trucks? - THE
CORRECT ANSWER-5' 7", 6' 4", 8' 0"
what vehicle has an available Quad Cab configuration? - THE
CORRECT ANSWER-Ram 1500
which statement about a solid-axle, or non- independent,
suspension is true? - THE CORRECT ANSWER-If the wheel on one side
of the vehicle is displaced by a bump, the wheel on the other
side of the vehicle will be impacted.
which statement best describes fade resistance? - THE CORRECT
ANSWER-How well brakes are able to dissipate heat and maintain
stopping capability.
The suspension travel on the RHO is the longest applied on a
full-size Ram pickup - 13 inches for the front and _________
for the rear. - THE CORRECT ANSWER-14 Inches
TECHNICIAN EXAM – LEVEL 2, A+
BENCHMARK (2026)
Qualifying customers is a key step in the _________ process. -
THE CORRECT ANSWER-Sales
The Stellantis Performance Institute Resource Center features
videos with the ________, which provides excellent towing
information. - THE CORRECT ANSWER-Vehicle Operation tab
What are trailer hitch classes defined by the society of
automotive engineers - THE CORRECT ANSWER-Classes I-IV
The total weight of a fully equipped vehicle and trailer with all
occupants, cargo, fuel, fluids, and standard and optional
equipment is called the ___________. - THE CORRECT ANSWER-
Gross Combination Weight (GCW)
What type of question gets the facts when qualifying a customer
and determining their needs? - THE CORRECT ANSWER-Specific
Which portion of a truck's frame supports the majority of
dynamic loads like weight transfer from steering, cornering and
braking? - THE CORRECT ANSWER-Front Frame Rails
, Which of the following is a benefit of steel wheels over
aluminum? - THE CORRECT ANSWER-Cost
How long is the shortest box offered by Ram, which is only
available with the Light Duty Crew Cab and the Ram Classic
Crew Cab? - THE CORRECT ANSWER-5' 7"
Which of the following is true regarding Brake Assist? - THE
CORRECT ANSWER-Helps stop the vehicle in the shortest possible
distance.
Which three box sizes are offered on Ram pickup trucks? - THE
CORRECT ANSWER-5' 7", 6' 4", 8' 0"
what vehicle has an available Quad Cab configuration? - THE
CORRECT ANSWER-Ram 1500
which statement about a solid-axle, or non- independent,
suspension is true? - THE CORRECT ANSWER-If the wheel on one side
of the vehicle is displaced by a bump, the wheel on the other
side of the vehicle will be impacted.
which statement best describes fade resistance? - THE CORRECT
ANSWER-How well brakes are able to dissipate heat and maintain
stopping capability.
The suspension travel on the RHO is the longest applied on a
full-size Ram pickup - 13 inches for the front and _________
for the rear. - THE CORRECT ANSWER-14 Inches
