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Which factor in successful organizational change can be provided through
effective human resource management? - THE CORRECT ANSWER -
Trust
What is the organization's formal system of task, power, and reporting
relationships called? - THE CORRECT ANSWER - An organizational
structure
How does human resource management support organizational leadership? -
THE CORRECT ANSWER - By acquiring, hiring, developing, and retaining
the right talent
Which decision can human resource management assist with during the
combination stage of mergers and acquisitions? - THE CORRECT
ANSWER - When to declare the combination a success
How can human resource managers serve as internal consultants? - THE
CORRECT ANSWER - By helping managers avoid common training pitfalls
Which situation is an example of a managerial ethical dilemma? - THE
CORRECT ANSWER - Being asked to directly supervise a family member
A human resource manual specifies that employees cannot be terminated or
punished for refusing to follow an illegal request made by a supervisor.
Which standard is being applied to resolve this ethical dilemma? - THE
CORRECT ANSWER - Rights standard
,What is the goal of affirmative action? - THE CORRECT ANSWER - By
seeking to remedy past practices that innately caused an adverse effect on
applicants
A female employer is accused of having an employment practice that negatively
impacts women. The employer responds that she has the same requirements for
male and female applicants and wants to hire other women.
Why is this case a potential demonstration of adverse impact? - THE
CORRECT ANSWER - Adverse impact is unintentional and relates to
standard policies applied to all employees.
Which protected classes must a company set hiring goals for under Executive
Order 11246? - THE CORRECT ANSWER - Minorities and women
An employer terminates an employee for being unattractive and putting less effort
in personal appearance.
Why is this permitted under an at-will employment relationship? - THE
CORRECT ANSWER - An employer can terminate an employee for an
immoral reason.
Which law guarantees that a woman can take unpaid time off following the birth
of her child without fear of losing her job? - THE CORRECT ANSWER -
The Family and Medical Leave Act of 1993
What is the goal of the Uniformed Services Employment and Reemployment
Rights Act of 1994? - THE CORRECT ANSWER - To prevent
discrimination against employees who may be called into active military service
Which event should be covered under workers' compensation? - THE
CORRECT ANSWER - Breaking an arm while at work
How does an organization's human resource strategy support the organization's
business strategy? - THE CORRECT ANSWER - By helping it to acquire,
develop, motivate, and retain the talent needed to fulfill its strategy
What is a primary function of human resource management? - THE
CORRECT ANSWER - Retaining talent
,How does effective human resource management improve organizational
performance? - THE CORRECT ANSWER - By enhancing a company's
ability to cope with growth and change
Which characteristic of an employee should human resource management focus
on to enhance organizational culture? - THE CORRECT ANSWER - Fit
within an organization
Which belief is an example of bias creating barriers to equal treatment in an
organization? - THE CORRECT ANSWER - Extroverted employees are the
most effective.
What are two uses of a job analysis? - THE CORRECT ANSWER -
Developing a recruiting plan and designing a compensation plan for a particular
job
How can human resource managers use performance metrics to benefit their
organizations? - THE CORRECT ANSWER - They can use metrics that
reveal weakness in a critical division to influence staffing plans.
What should human resource managers use to determine performance metrics? -
THE CORRECT ANSWER - Business goals
Which aspect of an organization is increased when policies of inclusion are
adopted? - THE CORRECT ANSWER - Its talent pool
Why might an organization want to increase its efforts at inclusion and diversity?
- THE CORRECT ANSWER - To reduce negative public relations
Classify each example as either a policy or a procedure. Answer options may be
used more than once or not at all. 1) Employees should avoid using language that
could be interpreted as discriminatory. 2) To receive reimbursement, employees
need to submit receipts from travel and dining. 3) The company advocates, in all
operational aspects, for diversity of experience, background, and culture to
support innovation, workplace environment, employees, customers, and
stakeholders. 4) Employees wishing to take time off should give prior written
notice to their supervisors. - THE CORRECT ANSWER - 1) Policy 2)
Procedure 3) Policy 4) Procedure
, How does an employee handbook protect employers? - THE CORRECT
ANSWER - It ensures that employees are informed about company
expectations, policies, and benefits.
Which situation is an example of poor person-organizational fit? - THE
CORRECT ANSWER - An employee has the necessary training and skills
for a position, but has a different set of values than the employer.
How does sourcing affect recruiting? - THE CORRECT ANSWER -
Effective sourcing improves the compatibility of talent pools to open positions.
What is a benefit of external recruiting? - THE CORRECT ANSWER -
External hires can bring in new ideas and insights.
Which request might be asked during a case interview? - THE CORRECT
ANSWER - Explain how you would react if you were asked by a coworker to
take shortcuts to meet job expectations.
Why might human resource managers place limited importance on distributive
fairness in the hiring process? - THE CORRECT ANSWER - Only those
hired tend to appreciate the outcomes of the process.
Which step in an effective training program involves determining the best setting,
methods, and materials to be used? - THE CORRECT ANSWER -
Designing training systems
Which type of training includes both role-playing and action learning? - THE
CORRECT ANSWER - Experiential training
What does a person's learning style determine? - THE CORRECT ANSWER
- The instructional methods that are the most effective for training
During which level of Kirkpatrick's training evaluation might participants take a
test on the training materials? - THE CORRECT ANSWER - Learning
How can performance management help an organization evaluate change
initiatives, training procedures, and new technologies? - THE CORRECT
ANSWER - By generating useful data