CEFP PRACTICE EXAM | NEW 2026 UPDATE |
369 QUESTIONS AND ANSWERS | WITH
COMPLETE SOLUTION
Facilities Condition Index= - ANSWERS-Deferred Maintenance Backlog
divided by Cost Replacement Value
Cost Replacement Value= - ANSWERS-Gross Square Foot x Replacement
Cost
Building Renewal - ANSWERS-
Total Cost of Ownership (TCO) - ANSWERS-
what is the best method for assessing the current facilities management
culture on campus - ANSWERS-conduct a culture climate survey
what is the best method for assessing current customer satisfaction -
ANSWERS-conduct a customer satisfaction survey for key service users
which appa tool or educational program would you use for the quickest and
most immediate benefit to access your organization - ANSWERS-fmep
facilities management evaluation program
expectations from the executive administration are high, with little tolerance
for a slow approach. which statement supports these desires - ANSWERS-
set expectations and require results
,what is the most effective method for dealing with your facilities
management direct reports - ANSWERS-begin to build trust and seek advice
while assessing skills, knowledge, and abilities
what would represent the best technique to provide facilities management
with the data necessary to begin the journey for continuous improvement -
ANSWERS-participate in a comprehensive facilities performance indicators
fpi survey and report for bench marking the data
the educational sector represents - ANSWERS--over 4,000 colleges and
universities in the united states
-nearly 18 million students
-a 300 billion enterprise
desired level of maintenance - ANSWERS-prior to scheduling work priorities
must be set after assigning standards regarding the
Use Proper Equipment - ANSWERS-a major way to dramatically reduce the
labor required for grounds maintenance procedures is to
20% - ANSWERS-what is the ideal percentage of staffing desired for a
project and relief crew
the materials amounts exceed certain threshold limits - ANSWERS-the
presence of some materials can require continuous reporting if
polychlorinated biphenyls - ANSWERS-what commonly used insulating
material in transformers has been discontinued because it is a hazardous
material
custodial services - ANSWERS-a campus just completed construction of a
new 100,000 gross square feet classroom facility, but adequate plant
,operations and maintenance funds are not received to keep the building
operating at requested levels. where should the majority of funds be directed
execute an auditing/bench marking exercise to determine the current level of
service - ANSWERS-several complaints have been received from faculty
deans regarding the cleanliness in their areas. what is the most effective
systemic course of action
evaluate and rank projects - ANSWERS-a campus has been updating its
facility renewal program. what is the final step in the process
they have the same powers and limitations of an ordinary citizen -
ANSWERS-in law violation situations, which statement is true for non
commissioned security officers
know and understand the needs of the customer - ANSWERS-what goal
should an educational facilities professional set for employees to improve
customer service
educational facilities statistics indicate that - ANSWERS-the median age of a
building is between 40 and 45 years old
the best method of dealing with declining resources in educational facilities
is to - ANSWERS-develop long term strategies incorporating total cost of
ownership principles
managing the impact of changing technologies requires - ANSWERS-
gathering and analyzing data to make solid and consistent business
decisions
, change management begins with identifying the need to change the
organization and - ANSWERS-having the willingness to honestly examine
every aspect of the organization
implementing change within educational facilities is often difficult but not
impossible . according to w edwards deming, quality leadership starts with
the customer and a focus on - ANSWERS-management by results and
obsession with quality
business process improvement (bpi) is a systematic approach to help
organizations optimize their underlying processes and to achieve efficient
results best by - ANSWERS--defining the organizations strategic goals and
purposes
-determining the organizations customers
-aligning the business process to realize its goals
leadership in educational facilities management is critical. three fundamental
areas incorporate setting the direction, building the management team, and
- ANSWERS-hiring the proper staff
the nature of a leaders job for the facility professional is to show the way,
influence, guide, and - ANSWERS-direct or command
organizations behavior is the study and application of how people,
individuals, and groups act in organizations and can significantly influence -
ANSWERS-decisions about organization design
a strategic planning tool uses the swot analysis. swot is an acronym for
strengths, weaknesses, opportunities, and - ANSWERS-threats
369 QUESTIONS AND ANSWERS | WITH
COMPLETE SOLUTION
Facilities Condition Index= - ANSWERS-Deferred Maintenance Backlog
divided by Cost Replacement Value
Cost Replacement Value= - ANSWERS-Gross Square Foot x Replacement
Cost
Building Renewal - ANSWERS-
Total Cost of Ownership (TCO) - ANSWERS-
what is the best method for assessing the current facilities management
culture on campus - ANSWERS-conduct a culture climate survey
what is the best method for assessing current customer satisfaction -
ANSWERS-conduct a customer satisfaction survey for key service users
which appa tool or educational program would you use for the quickest and
most immediate benefit to access your organization - ANSWERS-fmep
facilities management evaluation program
expectations from the executive administration are high, with little tolerance
for a slow approach. which statement supports these desires - ANSWERS-
set expectations and require results
,what is the most effective method for dealing with your facilities
management direct reports - ANSWERS-begin to build trust and seek advice
while assessing skills, knowledge, and abilities
what would represent the best technique to provide facilities management
with the data necessary to begin the journey for continuous improvement -
ANSWERS-participate in a comprehensive facilities performance indicators
fpi survey and report for bench marking the data
the educational sector represents - ANSWERS--over 4,000 colleges and
universities in the united states
-nearly 18 million students
-a 300 billion enterprise
desired level of maintenance - ANSWERS-prior to scheduling work priorities
must be set after assigning standards regarding the
Use Proper Equipment - ANSWERS-a major way to dramatically reduce the
labor required for grounds maintenance procedures is to
20% - ANSWERS-what is the ideal percentage of staffing desired for a
project and relief crew
the materials amounts exceed certain threshold limits - ANSWERS-the
presence of some materials can require continuous reporting if
polychlorinated biphenyls - ANSWERS-what commonly used insulating
material in transformers has been discontinued because it is a hazardous
material
custodial services - ANSWERS-a campus just completed construction of a
new 100,000 gross square feet classroom facility, but adequate plant
,operations and maintenance funds are not received to keep the building
operating at requested levels. where should the majority of funds be directed
execute an auditing/bench marking exercise to determine the current level of
service - ANSWERS-several complaints have been received from faculty
deans regarding the cleanliness in their areas. what is the most effective
systemic course of action
evaluate and rank projects - ANSWERS-a campus has been updating its
facility renewal program. what is the final step in the process
they have the same powers and limitations of an ordinary citizen -
ANSWERS-in law violation situations, which statement is true for non
commissioned security officers
know and understand the needs of the customer - ANSWERS-what goal
should an educational facilities professional set for employees to improve
customer service
educational facilities statistics indicate that - ANSWERS-the median age of a
building is between 40 and 45 years old
the best method of dealing with declining resources in educational facilities
is to - ANSWERS-develop long term strategies incorporating total cost of
ownership principles
managing the impact of changing technologies requires - ANSWERS-
gathering and analyzing data to make solid and consistent business
decisions
, change management begins with identifying the need to change the
organization and - ANSWERS-having the willingness to honestly examine
every aspect of the organization
implementing change within educational facilities is often difficult but not
impossible . according to w edwards deming, quality leadership starts with
the customer and a focus on - ANSWERS-management by results and
obsession with quality
business process improvement (bpi) is a systematic approach to help
organizations optimize their underlying processes and to achieve efficient
results best by - ANSWERS--defining the organizations strategic goals and
purposes
-determining the organizations customers
-aligning the business process to realize its goals
leadership in educational facilities management is critical. three fundamental
areas incorporate setting the direction, building the management team, and
- ANSWERS-hiring the proper staff
the nature of a leaders job for the facility professional is to show the way,
influence, guide, and - ANSWERS-direct or command
organizations behavior is the study and application of how people,
individuals, and groups act in organizations and can significantly influence -
ANSWERS-decisions about organization design
a strategic planning tool uses the swot analysis. swot is an acronym for
strengths, weaknesses, opportunities, and - ANSWERS-threats
