ITE PRACTICE EXAM QUESTIONS & ANSWERS
What two motherboard components control the system boot operations? (Choose two.)
- Answers -Bios chip
UEFI Chip
What motherboard chip controls high speed CPU communication to RAM and the video
card? - Answers -Northbridge
True or False?
Thin clients require a network connection to remote servers to perform data processing.
- Answers -True
Which solid-state storage technology allows a computer BIOS to be upgraded by
flashing? - Answers -EEPROM
A technician uses the shrink volume feature of the disk management utility and splits
the partition. What must the technician do next in order to make use of the new space? -
Answers -Partition the unallocated space
What should a technician do before beginning any troubleshooting steps on a customer
computer? - Answers -Perform a data backup
A technician is using the six troubleshooting steps in an attempt to repair a PC. After
completing the steps needed to test a theory and determine the cause, the technician
still has not solved the problem. Which two steps are likely to be taken next by the
technician to establish a plan of action and resolve the problem? (Choose two.) -
Answers -Preform an internet search
Access helpdesk repair logs
On a computer that will not boot, which two actions are recommended in the
troubleshooting process after verifying the obvious issues such as power to the
computer and display, non-bootable media, and the BIOS boot order options? (Choose
two.) - Answers -Use last know good configuration
Remove unnecessary peripherals
What are the four layers in the TCP/IP reference model? - Answers -application,
transport, internet, network access
What is the distance limitation of a single data run for UTP cabling without adding
networking devices? - Answers -330 ft (100 m)
What is the default subnet mask for a Class A network? - Answers -255.0.0.0
What two motherboard components control the system boot operations? (Choose two.)
- Answers -Bios chip
UEFI Chip
What motherboard chip controls high speed CPU communication to RAM and the video
card? - Answers -Northbridge
True or False?
Thin clients require a network connection to remote servers to perform data processing.
- Answers -True
Which solid-state storage technology allows a computer BIOS to be upgraded by
flashing? - Answers -EEPROM
A technician uses the shrink volume feature of the disk management utility and splits
the partition. What must the technician do next in order to make use of the new space? -
Answers -Partition the unallocated space
What should a technician do before beginning any troubleshooting steps on a customer
computer? - Answers -Perform a data backup
A technician is using the six troubleshooting steps in an attempt to repair a PC. After
completing the steps needed to test a theory and determine the cause, the technician
still has not solved the problem. Which two steps are likely to be taken next by the
technician to establish a plan of action and resolve the problem? (Choose two.) -
Answers -Preform an internet search
Access helpdesk repair logs
On a computer that will not boot, which two actions are recommended in the
troubleshooting process after verifying the obvious issues such as power to the
computer and display, non-bootable media, and the BIOS boot order options? (Choose
two.) - Answers -Use last know good configuration
Remove unnecessary peripherals
What are the four layers in the TCP/IP reference model? - Answers -application,
transport, internet, network access
What is the distance limitation of a single data run for UTP cabling without adding
networking devices? - Answers -330 ft (100 m)
What is the default subnet mask for a Class A network? - Answers -255.0.0.0
