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1
BPMN Test 2 Questions and Answers (100%
Correct Answers) Already Graded A+
Process Discovery: Who is involved? Ans: 1. Defining the setting
2. Gathering information
3. Conducting the modeling task
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4. Assuring process model quality
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Process Analyst and Domain Experts
Challenge 1 Ans: Fragmented Process Knowledge
Challenge 2 Ans: Domain Experts think on Instance Level
Challenge 3 Ans: Knowledge of Process Modelling is uncommon
Process Discovery Methods Ans: Interview-based
Workshop-based
Evidence-based
• Document
• Observation
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• Automatic process discovery (aka process mining)
Interview-based Discovery Challenges Ans: - partial perspectives
-different perspectives (sometimes contradictory)
-exceptions tend not to be mentioned9
Workshops Ans: • Gather all key stakeholders together
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• Participants interact to create shared understanding
• Typically one process analyst (facilitator), multiple domain experts,
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process owner may also attend•
May be software-supported, a model is directly created during the
workshop (typically a separate role - tool operator)
• Model is used as reference point for discussions
Document Analysis Ans: Documents point to existing roles, activities and
business objects:• Process descriptions (ideal scenario)• Internal
policies• Organization charts
Document Analysis Challenges Ans: May not be process-oriented and
trustworthy (often out of date)
Observation Ans: • Follow directly the processing of individual cases:
• Active role: play a specific role, e.g., customer•
1
BPMN Test 2 Questions and Answers (100%
Correct Answers) Already Graded A+
Process Discovery: Who is involved? Ans: 1. Defining the setting
2. Gathering information
3. Conducting the modeling task
© 2026 Assignment Expert
4. Assuring process model quality
Guru01 - Stuvia
Process Analyst and Domain Experts
Challenge 1 Ans: Fragmented Process Knowledge
Challenge 2 Ans: Domain Experts think on Instance Level
Challenge 3 Ans: Knowledge of Process Modelling is uncommon
Process Discovery Methods Ans: Interview-based
Workshop-based
Evidence-based
• Document
• Observation
, For Expert help and assignment handling,
2
• Automatic process discovery (aka process mining)
Interview-based Discovery Challenges Ans: - partial perspectives
-different perspectives (sometimes contradictory)
-exceptions tend not to be mentioned9
Workshops Ans: • Gather all key stakeholders together
© 2026 Assignment Expert
• Participants interact to create shared understanding
• Typically one process analyst (facilitator), multiple domain experts,
Guru01 - Stuvia
process owner may also attend•
May be software-supported, a model is directly created during the
workshop (typically a separate role - tool operator)
• Model is used as reference point for discussions
Document Analysis Ans: Documents point to existing roles, activities and
business objects:• Process descriptions (ideal scenario)• Internal
policies• Organization charts
Document Analysis Challenges Ans: May not be process-oriented and
trustworthy (often out of date)
Observation Ans: • Follow directly the processing of individual cases:
• Active role: play a specific role, e.g., customer•
