QUESTIONS AND CORRECT DETAILED ANSWERS
\VERIFIED 100% ALREADY GRADED A+\BRAND NEW
Rules for redesigning the system
Care is based on continuous healing relationships
Care is customized according to patient needs and values
The patient is the source of control
Safety is a system priority
Knowledge is shared and information flows freely
Decision making is evidence based
Transparency is necessary
Needs are anticipated
Cooperation among clinicians is a priority
What does redesigning the healthcare delivery system entail?
Applying evidence to health care delivery
Using information technology
Aligning payment policies with quality improvement
Preparing the workforce
Lean QI model
Focus on removing waste in the delivery of a service
,IHI Model for improvement/PDSA cycle
Focus on setting goals and developing measures to determine if change resulted
in improvement
Six Sigma QI model
Focus on removing the causes of errors and minimizing variability in processes
What is a root cause analysis
A process for identifying the basic or casual factors underlying variation in
performance
When is RCA used
Unexpected and undesired adverse outcomes, including sentinel events
What does RCA primarily focus on?
Systems and processes, not individual performance
What does "cause" mean in RCA?
The most fundamental reason a failure, or a situation. in which performance does
not meet expectations, has occurred
Responsibility for a factor to blame for a problem
, When does RCA typically take place?
Retrospectively - after bad outcome or failures have already occurred
Financial burden of medical errors
Healthcare systems not reimbursed
Lawsuits
Pt financial impact
Physical burden of medical errors
Physical harm to patient
Emotional burden of medical errors
Impacts on patient and team caring for patient
Drivers of quality in healthcare
Payers
Regulators
Institute of Medicine/National Academy of Medicine
Healthcare organizations
Professional organizations
Patients