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CMAA Review Practice Test | Volume 3: Clinical Support & Safety Protocols
Capella University Edition (2025/2026)
Section 1: Medical Emergencies & Triage
1. A patient calls and states they are experiencing "crushing chest pain and
shortness of breath." What is the CMAA’s immediate response?
A) Schedule them for a same-day appointment.
B) Instruct the patient to hang up and call 911 immediately.
C) Put the patient on hold to find a nurse.
D) Ask if they have a history of heart disease. Elaboration: For life-threatening
emergencies, the CMAA must direct the patient to emergency services
without delay to ensure immediate intervention.
2. What does the acronym "FAST" stand for in relation to a suspected stroke?
A) Face, Arms, Speech, Time.
B) Feet, Airway, Sight, Temperature.
C) Fast Action Saves Tons.
D) Fix, Assess, Stabilize, Transport. Elaboration: FAST is a mnemonic used to
quickly identify common symptoms of a stroke and emphasizes that time is
critical for treatment.
3. If a patient faints in the lobby, the CMAA should:
A) Throw water on them.
B) Alert clinical staff immediately and clear the area of other patients.
C) Try to stand the patient up.
D) Give the patient a sugary drink. Elaboration: Administrative staff must alert
trained medical personnel to handle the clinical emergency while managing
the office environment.
4. Which of the following is an example of an "Urgent" but not "Emergent" call?
A) Sudden slurred speech.
B) A child with a 102°F fever and a earache.
C) Heavy bleeding from a deep wound.
, D) Loss of consciousness. Elaboration: Urgent cases require prompt
attention but are not immediately life-threatening.
5. In the event of a chemical spill, where should the CMAA look for cleanup
instructions?
A) The employee handbook.
B) Safety Data Sheets (SDS).
C) The local news.
D) The physician's desk reference. Elaboration: SDS (formerly MSDS) contain
essential safety info on chemicals, including toxicity, storage, and spill
response.
6. A patient is having a grand mal seizure in the waiting room. The CMAA should:
A) Place a tongue depressor in the patient's mouth.
B) Move furniture away from the patient to prevent injury and call for
medical help.
C) Restrain the patient's limbs.
D) Leave the room to find a doctor. Elaboration: The priority during a seizure
is protecting the patient from their surroundings while clinical staff
respond.
7. Which of the following is the first link in the "Chain of Infection"?
A) Mode of transmission.
B) Infectious agent (Pathogen).
C) Susceptible host.
D) Portal of entry. Elaboration: The chain starts with a pathogen, such as a
bacteria or virus, that can cause disease.
8. What is the "Good Samaritan" law intended to do?
A) Protect healthcare workers from liability when providing voluntary
emergency care.
B) Provide free insurance to the poor.
C) Allow CMAAs to perform surgery.
D) Pay for patient transport. Elaboration: These laws encourage individuals
to provide aid in emergencies without fear of legal repercussions for
honest mistakes.
, 9. A patient is bleeding profusely from a laceration. While waiting for the nurse, the
CMAA should:
A) Apply a tourniquet.
B) Instruct the patient to apply firm, direct pressure with a clean cloth.
C) Clean the wound with alcohol.
D) Ask the patient to walk to the exam room. Elaboration: Direct pressure is
the standard first-aid response to control external bleeding.
10. What color is the universal "Biohazard" symbol?
A) Blue.
B) Orange-red.
C) Yellow.
D) Green. Elaboration: This standardized color and symbol warn that a
container holds infectious materials.
Section 2: Infection Control & OSHA Compliance
11. What is the most effective way to prevent the cross-contamination of
microorganisms?
A) Wearing a mask.
B) Proper hand hygiene.
C) Using a fan.
D) Closing the window. Elaboration: Handwashing or using alcohol-based
rubs remains the gold standard for infection prevention.
12. OSHA’s Bloodborne Pathogen Standard is designed to protect:
A) Patients.
B) Employees.
C) Insurance companies.
D) The general public. Elaboration: OSHA focuses on workplace safety and
protecting workers from exposure to infectious diseases like HIV and HBV.
13. How often must an Exposure Control Plan be reviewed and updated?
A) Every 5 years.
B) Annually.
CMAA Review Practice Test | Volume 3: Clinical Support & Safety Protocols
Capella University Edition (2025/2026)
Section 1: Medical Emergencies & Triage
1. A patient calls and states they are experiencing "crushing chest pain and
shortness of breath." What is the CMAA’s immediate response?
A) Schedule them for a same-day appointment.
B) Instruct the patient to hang up and call 911 immediately.
C) Put the patient on hold to find a nurse.
D) Ask if they have a history of heart disease. Elaboration: For life-threatening
emergencies, the CMAA must direct the patient to emergency services
without delay to ensure immediate intervention.
2. What does the acronym "FAST" stand for in relation to a suspected stroke?
A) Face, Arms, Speech, Time.
B) Feet, Airway, Sight, Temperature.
C) Fast Action Saves Tons.
D) Fix, Assess, Stabilize, Transport. Elaboration: FAST is a mnemonic used to
quickly identify common symptoms of a stroke and emphasizes that time is
critical for treatment.
3. If a patient faints in the lobby, the CMAA should:
A) Throw water on them.
B) Alert clinical staff immediately and clear the area of other patients.
C) Try to stand the patient up.
D) Give the patient a sugary drink. Elaboration: Administrative staff must alert
trained medical personnel to handle the clinical emergency while managing
the office environment.
4. Which of the following is an example of an "Urgent" but not "Emergent" call?
A) Sudden slurred speech.
B) A child with a 102°F fever and a earache.
C) Heavy bleeding from a deep wound.
, D) Loss of consciousness. Elaboration: Urgent cases require prompt
attention but are not immediately life-threatening.
5. In the event of a chemical spill, where should the CMAA look for cleanup
instructions?
A) The employee handbook.
B) Safety Data Sheets (SDS).
C) The local news.
D) The physician's desk reference. Elaboration: SDS (formerly MSDS) contain
essential safety info on chemicals, including toxicity, storage, and spill
response.
6. A patient is having a grand mal seizure in the waiting room. The CMAA should:
A) Place a tongue depressor in the patient's mouth.
B) Move furniture away from the patient to prevent injury and call for
medical help.
C) Restrain the patient's limbs.
D) Leave the room to find a doctor. Elaboration: The priority during a seizure
is protecting the patient from their surroundings while clinical staff
respond.
7. Which of the following is the first link in the "Chain of Infection"?
A) Mode of transmission.
B) Infectious agent (Pathogen).
C) Susceptible host.
D) Portal of entry. Elaboration: The chain starts with a pathogen, such as a
bacteria or virus, that can cause disease.
8. What is the "Good Samaritan" law intended to do?
A) Protect healthcare workers from liability when providing voluntary
emergency care.
B) Provide free insurance to the poor.
C) Allow CMAAs to perform surgery.
D) Pay for patient transport. Elaboration: These laws encourage individuals
to provide aid in emergencies without fear of legal repercussions for
honest mistakes.
, 9. A patient is bleeding profusely from a laceration. While waiting for the nurse, the
CMAA should:
A) Apply a tourniquet.
B) Instruct the patient to apply firm, direct pressure with a clean cloth.
C) Clean the wound with alcohol.
D) Ask the patient to walk to the exam room. Elaboration: Direct pressure is
the standard first-aid response to control external bleeding.
10. What color is the universal "Biohazard" symbol?
A) Blue.
B) Orange-red.
C) Yellow.
D) Green. Elaboration: This standardized color and symbol warn that a
container holds infectious materials.
Section 2: Infection Control & OSHA Compliance
11. What is the most effective way to prevent the cross-contamination of
microorganisms?
A) Wearing a mask.
B) Proper hand hygiene.
C) Using a fan.
D) Closing the window. Elaboration: Handwashing or using alcohol-based
rubs remains the gold standard for infection prevention.
12. OSHA’s Bloodborne Pathogen Standard is designed to protect:
A) Patients.
B) Employees.
C) Insurance companies.
D) The general public. Elaboration: OSHA focuses on workplace safety and
protecting workers from exposure to infectious diseases like HIV and HBV.
13. How often must an Exposure Control Plan be reviewed and updated?
A) Every 5 years.
B) Annually.
