IAHSS ADVANCED Training for Healthcare
Security Officers – Exam Questions &
Complete Study Guide
What is the primary role of a security officer in crime prevention? - correct
answer-Reduce the opportunity for a person to commit a crime
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It
also involves what? - correct answer-Initiating some action to remove or reduce
the risk
What must be done about life safety deficiencies found in the hazard surveillance
tour? - correct answer-Correct them immediately
What is the purpose of crime analysis? - correct answer-Identify problems and
develop strategies to reduce problems
Which of the following is easier and more cost efficient for an institution? -
correct answer-building in security systems during building design
Healthcare facilities that provide _________ customer service motivate
customers to tell others about these organizations - correct answer-excellant
Process improvement in customer service can be measured how? - correct
answer-Surveys, Monitoring performance, Bench marking, Service standards
,________ can be an excellent way to measure customer service and improve
performance. - correct answer-Feedback
________ is an element in improving customer service - correct answer-
Identifying customers-Attitude-Communication-Training
Communication is ___________ - correct answer-93 percent body language, 7
percent words
Which legal test takes into account neighborhood crime rates, industry standards,
and the owner's experience at other locations? - correct answer-foreseeability
The major source of premise liability in healthcare is from - correct answer-slips
and falls
Property owners have a ______ duty to maintain the property in a _____
condition. - correct answer-legal...reasonably safe
Which of the following are elements necessary to establish negligence in a
premise liability case? - correct answer-1. duty to the plaintiff 2. Failure to meet
the duty. 3. Breach of a duty caused an injury.
Which of the following are examples of risks security officers should identify? -
correct answer-Burned out lights-Breached fence lines-Slip and fall hazards
Failure to conduct routine patrol can ultimately result in what? - correct answer-
an increase in security spending
, K-9 patrol teams can be particularly effective in dealing with which situation? -
correct answer-emergency department violence
Bicycle patrol is which of these? - correct answer-faster than foot patrol and a
vehicle in heavy traffic
______patrol contributes, more then any other method of patrol, to excessive
socialization - correct answer-foot
Security officers should have a valid driver's license if they are going to do what? -
correct answer-all of the above
A security officer responding to a crime scene should do what? - correct answer-
Respond as quickly as possible, observing all safety practices.
After arriving at a crime scene, what should the security officer do first? - correct
answer-protect the scene from contamination
Which of these is an example of factual evidence? - correct answer-physical
evidence
which of these should an officer follow to be able to testify that the evidence
presented has merit? - correct answer-proper chain of custudy
Security Officers – Exam Questions &
Complete Study Guide
What is the primary role of a security officer in crime prevention? - correct
answer-Reduce the opportunity for a person to commit a crime
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It
also involves what? - correct answer-Initiating some action to remove or reduce
the risk
What must be done about life safety deficiencies found in the hazard surveillance
tour? - correct answer-Correct them immediately
What is the purpose of crime analysis? - correct answer-Identify problems and
develop strategies to reduce problems
Which of the following is easier and more cost efficient for an institution? -
correct answer-building in security systems during building design
Healthcare facilities that provide _________ customer service motivate
customers to tell others about these organizations - correct answer-excellant
Process improvement in customer service can be measured how? - correct
answer-Surveys, Monitoring performance, Bench marking, Service standards
,________ can be an excellent way to measure customer service and improve
performance. - correct answer-Feedback
________ is an element in improving customer service - correct answer-
Identifying customers-Attitude-Communication-Training
Communication is ___________ - correct answer-93 percent body language, 7
percent words
Which legal test takes into account neighborhood crime rates, industry standards,
and the owner's experience at other locations? - correct answer-foreseeability
The major source of premise liability in healthcare is from - correct answer-slips
and falls
Property owners have a ______ duty to maintain the property in a _____
condition. - correct answer-legal...reasonably safe
Which of the following are elements necessary to establish negligence in a
premise liability case? - correct answer-1. duty to the plaintiff 2. Failure to meet
the duty. 3. Breach of a duty caused an injury.
Which of the following are examples of risks security officers should identify? -
correct answer-Burned out lights-Breached fence lines-Slip and fall hazards
Failure to conduct routine patrol can ultimately result in what? - correct answer-
an increase in security spending
, K-9 patrol teams can be particularly effective in dealing with which situation? -
correct answer-emergency department violence
Bicycle patrol is which of these? - correct answer-faster than foot patrol and a
vehicle in heavy traffic
______patrol contributes, more then any other method of patrol, to excessive
socialization - correct answer-foot
Security officers should have a valid driver's license if they are going to do what? -
correct answer-all of the above
A security officer responding to a crime scene should do what? - correct answer-
Respond as quickly as possible, observing all safety practices.
After arriving at a crime scene, what should the security officer do first? - correct
answer-protect the scene from contamination
Which of these is an example of factual evidence? - correct answer-physical
evidence
which of these should an officer follow to be able to testify that the evidence
presented has merit? - correct answer-proper chain of custudy
