OPSY 5315 - RAO Exam 1 Study Set Questions Answered Correctly Latest Update 2026/2027
Which of the following is NOT considered to be a stakeholder?
A. community members
B. competitors
C. distributors
D. customers - Answers competitors
Which of the following is NOT considered to be one of the three primary functions that all
organizations perform?
A. production/operations
B. marketing
C. research and development
D. finance/accounting - Answers research and development
Which of these is NOT one of the basic functions of the management process?
A. staffing
B. inspecting
C. controlling
D. leading - Answers inspecting
What is the goal for mass customization?
A. The goal is to enrich jobs and move more decision making to the individual contributor.
B. The goal is to seek creative designs, efficient production, and high-quality goods via
international collaboration.
C. The goal is to produce customized products, whenever and wherever needed.
,D. The goal is to let operations managers work with their supply chain to viciously cut
inventories at every level. - Answers The goal is to produce customized products, whenever and
wherever needed.
A global network of organizations and activities that supply a firm with goods and services is
referred to as
A. a supply chain.
B. business functions.
C. production.
D. operations management. - Answers a supply chain.
Productivity increases when
A. inputs and outputs increase proportionately.
B. inputs increase while outputs remain the same.
C. inputs decrease while outputs remain the same.
D. outputs decrease while inputs remain the same. - Answers inputs decrease while outputs
remain the same.
Competition in the 21st century is no longer between companies; it is between
A. technologies.
B. supply chains.
C. countries.
D. individuals. - Answers supply chains.
A large percentage of the revenue of most firms is spent on which function?
A. operations
B. marketing
C. finance
, D. research and development - Answers operations
The father of scientific management is
A. Henry Ford.
B. Henry L. Gantt.
C. Eli Whitney.
D. Frederick W. Taylor. - Answers Frederick W. Taylor.
The creation of goods and services is referred to as:
A. production.
B. transformation.
C. design.
D. formation. - Answers production.
Which of the following activities at an airline is NOT an operations activity?
A. flying
B. crew scheduling
C. sales
D. catering - Answers sales
The economic activities that typically produce an intangible product are referred to as
A. goods.
B. services.
C. products.
D. phantoms. - Answers services.
Which of the following is NOT considered to be a stakeholder?
A. community members
B. competitors
C. distributors
D. customers - Answers competitors
Which of the following is NOT considered to be one of the three primary functions that all
organizations perform?
A. production/operations
B. marketing
C. research and development
D. finance/accounting - Answers research and development
Which of these is NOT one of the basic functions of the management process?
A. staffing
B. inspecting
C. controlling
D. leading - Answers inspecting
What is the goal for mass customization?
A. The goal is to enrich jobs and move more decision making to the individual contributor.
B. The goal is to seek creative designs, efficient production, and high-quality goods via
international collaboration.
C. The goal is to produce customized products, whenever and wherever needed.
,D. The goal is to let operations managers work with their supply chain to viciously cut
inventories at every level. - Answers The goal is to produce customized products, whenever and
wherever needed.
A global network of organizations and activities that supply a firm with goods and services is
referred to as
A. a supply chain.
B. business functions.
C. production.
D. operations management. - Answers a supply chain.
Productivity increases when
A. inputs and outputs increase proportionately.
B. inputs increase while outputs remain the same.
C. inputs decrease while outputs remain the same.
D. outputs decrease while inputs remain the same. - Answers inputs decrease while outputs
remain the same.
Competition in the 21st century is no longer between companies; it is between
A. technologies.
B. supply chains.
C. countries.
D. individuals. - Answers supply chains.
A large percentage of the revenue of most firms is spent on which function?
A. operations
B. marketing
C. finance
, D. research and development - Answers operations
The father of scientific management is
A. Henry Ford.
B. Henry L. Gantt.
C. Eli Whitney.
D. Frederick W. Taylor. - Answers Frederick W. Taylor.
The creation of goods and services is referred to as:
A. production.
B. transformation.
C. design.
D. formation. - Answers production.
Which of the following activities at an airline is NOT an operations activity?
A. flying
B. crew scheduling
C. sales
D. catering - Answers sales
The economic activities that typically produce an intangible product are referred to as
A. goods.
B. services.
C. products.
D. phantoms. - Answers services.
