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HOSPITALITY MARKETING & SALES Questions and Answers (100% Correct Answers) Already Graded A+

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Subido en
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Escrito en
2025/2026

HOSPITALITY MARKETING & SALES Questions and Answers (100% Correct Answers) Already Graded A+

Institución
HOSPITALITY
Grado
HOSPITALITY

Vista previa del contenido

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HOSPITALITY MARKETING & SALES Questions
and Answers (100% Correct Answers) Already
Graded A+
TRADITIONAL 4-PS Ans: PRICE, PRODUCT, PLACE AND PROMOTION.


PRICE Ans: Value placed by the firm on its products/services
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PRODUCT Ans: Tangible and intangible. Breadth and width of the


product line.
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PLACE Ans: DISTRIBUTION, LOCATION


PROMOTION Ans: Advertising, personal selling, sales promotion, &
publicity.


HOSPITALITY Ans: Product-service mix


Presentation mix


Physical location, atmosphere, and personnel


Communications mix- Advertising, marketing, research, and feedback.


Two-way communication


Pricing mix- Consumers perception of value

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Distribution mix- At the point of production


Internet/e-commerce


MARKETING MANAGEMENT CIRCLE Ans: Marketing Planning, MARKETING
EXECUTION, MARKETING EVALUATION.


MARKETING PLANNING Ans: Where are we now?
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Where do we want to go?


How are we going to get there?
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MARKETING EXECUTION/IMPLEMENTATION Ans: ACTION PLANS &
TIMELINES


MARKETING EVALUATION Ans: Analyze the effectiveness of the marketing
plan


SELLING VS MARKETING Ans: Marketing - The entire process


Selling - Focuses mainly on the


desire to sell products/services


Sales function is highly visible, where most areas of the marketing
function take place behind closed doors


ENVIRONMENTAL SCANNING Ans: Formal mechanism within a firm, or the
result of salespeople and managers consciously

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monitoring changes in the environment


EXTERNAL ENVIRONMENT Ans: The environment that influence the
marketing process.eg state of economy, political and legal
development. All this affects the performance of a product or services.


FACTORS AFFECTING CONSUMER PURCHASING POWER & SPENDING
PATTERNS Ans: Inflation
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Recession


Unemployment
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Resource availability


Interest rate trends


Personal income growth


Business growth & performance


Consumers confidence in the economy


THE COMPETITIVE ENVIRONMENT Ans: Monopoly, Perfect Competition,
Oligopoly


Monopolistic Competition, Price elasticity of Demand.


MONOPOLY Ans: One seller, many buyers

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PERFECT COMPITITION Ans: Many buyers and sellers of homogeneous
products


that are almost the same


OLIGOPOLY Ans: Few sellers and many buyers


MONOPOLISTIC COMPETITION Ans: Many buyers and sellers with
differentiated
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products/services


PRICE ELASTIC OF DEMAND Ans: Measure of the percentage of change
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in demand for


a product/service resulting from a percentage


change in price


FOUR LEVELS OF COMPETITION Ans: Product Form Competition 2. Product
Category Competition 3. General Competition 4. Budget Competition.


PRODUCT FORM COMPETITION Ans: Exists among companies that
provide similar products


& services to the same customers at a similar price


level

Escuela, estudio y materia

Institución
HOSPITALITY
Grado
HOSPITALITY

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