BYU HRM 391 Exam 1 questions with
100% correct answers 2025/2026
What is OB - correct answer ✔✔The systematic study and application of knowledge about how
individuals and groups act within the organizations in which they work
Why OB: organization, group, individual - correct answer ✔✔Organization: 2+ people unified by
the same purpose
Shared vision/ambition
What is Organizational Culture (OC) - correct answer ✔✔A system of shared assumptions,
values, and artifacts that show people what is appropriate behavior and inappropriate behavior
The culture of the organization is closely linked to organizational design
Three Levels of OC - correct answer ✔✔Artifacts: Visible, often not decipherable
Values: Greater level of awareness
Assumptions: Greater level of awareness
Artifacts - correct answer ✔✔Symbols of culture in physical and social work environment
Mission statements, stories, rituals, rules & policies, physical layout
, Assumptions - correct answer ✔✔Deeply held beliefs that guide behavior and tell members of
an organization how to perceive and think about things
Values - correct answer ✔✔Expoused: What members say they value
Enacted: reflected in the way individuals actually behave
Why does OC Matter? - correct answer ✔✔An organization's culture may be one of its strongest
assets or its biggest liabilities
OC is an effective control mechanism dictating employee behavior
Culture, or shaped values within the organization may be related to increased performance
Organizations which have a rare and hard to imitate culture may enjoy a competitive advantage
Strong Culture - correct answer ✔✔A consensus on values that drive the company with an
intensity that is recognizable even to outsiders
It facilitates performance because: it's characterized by goal alignment
It creates high levels of motivation because of shared values by members
It provides control without the oppressive effects of bureaucracy
Culture Creation - correct answer ✔✔Founder values and preferences, industry demands, early
values, goals and assumptions
100% correct answers 2025/2026
What is OB - correct answer ✔✔The systematic study and application of knowledge about how
individuals and groups act within the organizations in which they work
Why OB: organization, group, individual - correct answer ✔✔Organization: 2+ people unified by
the same purpose
Shared vision/ambition
What is Organizational Culture (OC) - correct answer ✔✔A system of shared assumptions,
values, and artifacts that show people what is appropriate behavior and inappropriate behavior
The culture of the organization is closely linked to organizational design
Three Levels of OC - correct answer ✔✔Artifacts: Visible, often not decipherable
Values: Greater level of awareness
Assumptions: Greater level of awareness
Artifacts - correct answer ✔✔Symbols of culture in physical and social work environment
Mission statements, stories, rituals, rules & policies, physical layout
, Assumptions - correct answer ✔✔Deeply held beliefs that guide behavior and tell members of
an organization how to perceive and think about things
Values - correct answer ✔✔Expoused: What members say they value
Enacted: reflected in the way individuals actually behave
Why does OC Matter? - correct answer ✔✔An organization's culture may be one of its strongest
assets or its biggest liabilities
OC is an effective control mechanism dictating employee behavior
Culture, or shaped values within the organization may be related to increased performance
Organizations which have a rare and hard to imitate culture may enjoy a competitive advantage
Strong Culture - correct answer ✔✔A consensus on values that drive the company with an
intensity that is recognizable even to outsiders
It facilitates performance because: it's characterized by goal alignment
It creates high levels of motivation because of shared values by members
It provides control without the oppressive effects of bureaucracy
Culture Creation - correct answer ✔✔Founder values and preferences, industry demands, early
values, goals and assumptions
