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Innovative and Strategic Thinking
D081 Questions and Answers Latest
2026
Charlie believes that the company's newly designed
battery is unique in a way that will add direct value to
their customers and hopes that this difference will
increase sales.
What form of innovation is he using? Ans: Product
One of the production managers identifies a change in
technique that will allow the company to reduce the
number of steps required in production. An indirect
benefit of this reduction is lower cost for the consumer.
Which change is being targeted by this new method? Ans:
Process innovation
Charlie is working to incorporate design thinking into an
expansion of Sure Start. He hopes this process will help
managers approach problems by being attuned to the
thoughts and experiences of customers.
Which stage of design thinking is he targeting? Ans:
Empathize
Charlie is currently working with a new battery that Sure
Start believes will double the amount of time between
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charging. If the new battery works out, Sure Start will
rapidly begin mass production.
Which stage of design thinking is Charlie using? Ans:
Test
One of the company designers has conceptually
developed a new battery that the company is trying out
with simulations.
Which stage of design thinking is the company designer
using? Ans: Prototype
The owner of a music school has been in business for
fifteen years, is financially successful, and has been able
to attract exemplary musicians to provide lessons to
students. Nationally recognized music schools offering
the same services at a lesser cost are moving into the
marketplace. The owner has asked the employees to
suggest new services that could be added gradually to the
existing services.
Which type of implementation will this owner be using
for these new services? Ans: Incremental
The owner of a small neighborhood grocery store has
been in business for over twenty years and has had a
steady clientele the entire time. New, larger grocery
stores are drawing customers from the business.
Employees of the neighborhood grocery store have
provided ideas on new products and services the
business could offer.
© 2025 All rights reserved
Innovative and Strategic Thinking
D081 Questions and Answers Latest
2026
Charlie believes that the company's newly designed
battery is unique in a way that will add direct value to
their customers and hopes that this difference will
increase sales.
What form of innovation is he using? Ans: Product
One of the production managers identifies a change in
technique that will allow the company to reduce the
number of steps required in production. An indirect
benefit of this reduction is lower cost for the consumer.
Which change is being targeted by this new method? Ans:
Process innovation
Charlie is working to incorporate design thinking into an
expansion of Sure Start. He hopes this process will help
managers approach problems by being attuned to the
thoughts and experiences of customers.
Which stage of design thinking is he targeting? Ans:
Empathize
Charlie is currently working with a new battery that Sure
Start believes will double the amount of time between
© 2025 All rights reserved
, 2 | Page
charging. If the new battery works out, Sure Start will
rapidly begin mass production.
Which stage of design thinking is Charlie using? Ans:
Test
One of the company designers has conceptually
developed a new battery that the company is trying out
with simulations.
Which stage of design thinking is the company designer
using? Ans: Prototype
The owner of a music school has been in business for
fifteen years, is financially successful, and has been able
to attract exemplary musicians to provide lessons to
students. Nationally recognized music schools offering
the same services at a lesser cost are moving into the
marketplace. The owner has asked the employees to
suggest new services that could be added gradually to the
existing services.
Which type of implementation will this owner be using
for these new services? Ans: Incremental
The owner of a small neighborhood grocery store has
been in business for over twenty years and has had a
steady clientele the entire time. New, larger grocery
stores are drawing customers from the business.
Employees of the neighborhood grocery store have
provided ideas on new products and services the
business could offer.
© 2025 All rights reserved
